Tru by Hilton Raleigh Garner

We had a great stay at the hotel, a few hiccups with the check in process but this didn’t detract from the overall stay.

This is a Hilton brand hotel? I thought that was the Hampton Inn. I didn’t realize that a hotel like this would have cockroaches in the elevators the size of my middle finger. The staff was so useless during check-in that I had to go back four times to get my keys redone so they would actually work for our rooms. Our reservation was screwed all to hell, even though I called them before arrival to ensure it was set correctly. And to top it all off, the air conditioner didn’t work worth a $*$$%* damn.

Beautiful hotel. Very clean & cozy. The staff was very warm & welcoming, especially Ashley. She was very polite, top notch customer service & accommodating to my needs for my kiddos both nights I stayed traveling to & from Florida. Breakfast was good, many things to choose from, the pool area was very clean & well maintained & even had plenty of space for non swimmers to sit & lounge while others swam. The hotel is near many amenities & easy access to & from the highways. I will definitely keep this hotel in mind when traveling again & I highly recommend if you have to stay on this area.

This hotel is always nice and clean as I have stayed here many times for work. I always enjoy speaking with Nancy and Linee while they are working the front desk. They always have a smile on their face and make me fill at home while I am out of town. They truly are the best.

Tru by Hilton is clean and smells great. It's organized and staff are friendly. I have a disability and a staff member, Linee', went above and beyond to ensure I felt safe at the hotel and had everything that I needed. She deserves an award! Thank you.

I would Truly like to acknowledge the Wonderful staff they have at this hotel. Nancy, Tina, Natasha, Mindy, and Maria. (Thank You for all that you do) I was always greeted with a warm welcome, with beautiful smiles and just pure generosity, making me feel very proud that I picked this hotel. This is definitely my place of choice as well as recommending it to family, friends and co-workers. Oh can’t forget about the breakfast that serves grits.