No. 10 Church Street, Galle, Southern Province, 00000, Sri LankaView Hotel Details
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Amangalla Guest Reviews
4.6/5
Great
56 review
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Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(56)
Positive reviews(50)
Reviews with photos/video(16)
Friendly staff(11)
Negative reviews(6)
Guest User
King Double Bedroom
Stayed in Apr 2023
Travel with friends
1 review
3.2/5
Posted on May 30, 2023
The woman who answered the phone was very impolite and maybe even don’t speak English.
Response from Property: Ayubowan!We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon. I am so sorry to read that your experience on the phone was not as good as we would hope and thank you for bringing this to our attention to resolve. warmly and with gratitude on behalf of all the Amangalla Santi. Karen Merrick General Manager, Amangalla
Xueditanzhao
One-Bedroom Twin
Stayed in Oct 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Nov 20, 2024
To be honest, this is the only one that is below my expectations among the five hotels I stayed in Sri Lanka this time. The room is located in a long corridor, which is not very pleasant to walk through: first, the corridor is quite hot, and second, there is a distinct smell of gasoline. After arriving in the room, I was bitten by mosquitoes, and even after turning on the mosquito repellent, the mosquitoes continued to bite, and I finally had to spray myself with mosquito repellent. The air conditioner in the room is very loud, and the shower head in the shower room also makes a harsh noise under the impact of water flow - these problems make me feel that they should not appear in a hotel of Amman's level.
In addition, since Amman's massage program is very famous, I booked a Shirodhara massage. As a first-time guest experiencing this program, I didn't know that I couldn't take a shower or go out within two hours after the massage. The staff didn't inform me in advance, which resulted in my original itinerary being disrupted. Moreover, after the massage, they asked to go back to the room to drink hot water and turn off the air conditioner. At this time, I realized that there was no kettle in the room. After turning off the air conditioner, the room was very stuffy and oily, and coupled with the trouble of mosquitoes, this experience was really unsatisfactory.
Of course, apart from these issues, the service in Amman is still excellent as always. They gave me a beautiful bookmark on the first night, which I liked very much; when I left, they folded a little elephant on my bed with towels and put my sunglasses on it, which was full of humor and warmth. The bed in the hotel was very comfortable and the sleep quality was very good. On the day of watching whales, they thoughtfully prepared a packed breakfast for me, and the pool and yoga experience were also great. After the yoga class, they also sent sweet coconut water.
Overall, despite some unsatisfactory aspects, the friendliness and meticulous service of the hotel staff are still commendable.
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6/11
Freddyhaoyangmaoyoushijie
Garden King Bedroom
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 21, 2024
Amangale is highly rated overall, especially in Sri Lanka, where its cost-effectiveness and level are particularly magnified!
The meticulous and subtle service that is not easy to be discovered, the best location and the best view of Galle in the room are all reasons why it is worth checking in!
I was also upgraded to a suite👏
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6/14
Response from Property: Ayubowan!We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon.As you now know, we like to welcome all guests as if to the home of a dear friend. Informal yet sincere in our attempts to look after and delighted to read, that you felt this.We look forward to having the chance to welcome you back again to Sri Lanka and hopefully to your home in the Fort. warmly and with gratitude on behalf of all the Amangalla Santi. Karen MerrickGeneral Manager, Amangalla
Guest User
One Bedroom King
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Beautiful, old hotel, beautifully renovated and decorated.
Of course everything is very well maintained and clean. Very nice pool, where you'll want to spend a while. Also remarkably friendly and attentive pool staff, we were shown all the different species of birds that visit the garden. A visit to the sauna and steam bath is highly recommended, which you can use for 30 minutes a day free of charge.
Spacious, quiet rooms with all the comforts you could wish for, only a kettle in the room would be a nice addition.
We were a little disappointed with the kitchen. The evening meal and breakfast were not bad, of course, but not remarkable or exceptionally good. During our trip through the country, we ate much better in much cheaper hotels and an Aman should strive to stand out in a positive way.
Overall, very friendly and hard-working staff who take great care of their guests.
If you love old, historic colonial hotels, you should definitely stay here!
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Response from Property: Dear Guest,Thank you so much for taking the time to share your detailed experience with us. We are delighted to hear that you enjoyed the beautiful ambiance of our historic property, especially the pool and the attentive service from our team. It’s wonderful to know that the birdlife in our gardens left a memorable impression.I appreciate your kind words about the sauna-steam bath experience, and we are happy that the spacious and comfortable rooms met your expectations. Your suggestion for a kettle in the room is a valuable one, and we will certainly take it into consideration as we continue to enhance the guest experience.I’m truly sorry to hear that the dining experience did not meet your expectations. At Aman, we strive for excellence in every aspect, and your feedback highlights an important area for improvement. Rest assured, I will share your comments with our culinary team as we aim to make meaningful changes.We are grateful for your compliments about our staff’s dedication to making our guests feel welcome and cared for. It is our pleasure to provide a memorable stay for those who appreciate the charm and history of colonial-era properties.We hope to have the pleasure of welcoming you back in the future, where we will aim to exceed your expectations in every way.Warm regards,Prem ChundawatRooms Division ManagerAmangalla
Guest User
One Bedroom King
Stayed in Jul 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Aug 21, 2024
Overall it meets the standards of Amman, the service is good, and the room facilities are relatively old
Original TextTranslated by Google
Response from Property: Ayubowan!We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon. We are delighted you enjoyed our antiques and historic home dating back 340years. As you now know, we like to welcome all guests as if to the home of a dear friend. Informal yet sincere in our attempts to look after and delighted to read, that you felt this. I am so sorry I did not get the opportunity to meet you in person due to a short vacation. However. I hope we have the chance to welcome you back again to Sri Lanka and hopefully to your home in the Fort. warmly and with gratitude on behalf of all the Amangalla Santi. Karen Merrick General Manager, Amangalla
Guest User
Chambers-King Bed
Stayed in Dec 2023
Family
32 review
5.0/5
Outstanding
Posted on Jan 7, 2024
There is no doubt about the quality of Amangal. Being immersed in the centuries-old houses and antiques of Amangala and enjoying the meticulous butler-style service, caring and non-intrusive, make this holiday very complete.
Original TextTranslated by Google
Response from Property: Ayubowan!We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon.As you now know, we like to welcome all guests as if to the home of a dear friend. Informal yet sincere in our attempts to look after and delighted to read, that you felt this.We look forward to having the chance to welcome you back again to Sri Lanka and hopefully to your home in the Fort. warmly and with gratitude on behalf of all the Amangalla Santi. Karen MerrickGeneral Manager, Amangalla
Chaojimali
Chambers-King Bed
Stayed in Aug 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Departed for Sri Lanka on September 28, 2023, and checked into the Amangalla Hotel in Galle Fort. It was the sixth Aman hotel to check in. It felt great. Amangalla was built in the 17th century. It was formerly a military command in the Netherlands. It later became the first hotel in Sri Lanka. It was acquired by the Aman Group in 1995. The hotel is not big, but it is well-equipped with swimming pools, massage pools, yoga rooms, etc. , you can experience local shaving services and foot massages.
Amangalla is the smallest Aman I have ever stayed in. It is in the middle of the ancient city of Galle and a 10-minute walk from the lighthouse. The surrounding area is very convenient for eating, drinking and entertainment. There is the Tuna and the Crab restaurant, which is a brother restaurant of the one-Michelin-star restaurant in Colombo. If you have enough money, you can try it.
Be sure to choose his tea plantation tour, which will also take you to see the sea turtle hatching base and stilt fishing. It was very interesting. Although I fell off and stepped on a rock while fishing on stilts and was injured, I gained interesting photos and a rare life experience. The ancient city of Galle is also worth visiting. Amangalla can arrange cars and tour guides. The hotel is right in the center of the ancient city. The location is good and it is very convenient to go everywhere. Although I fell into the sea while fishing on stilts and cut my feet. All in all, it was still a very interesting experience.
The two Amans in Sri Lanka are different from the ones we stayed in before. They are far away from Colombo and do not provide free airport pick-up services. The airport pick-up fee for the five of us was about US$400 in a large amanganla. It should be noted that if two Aman activities are booked for consecutive days, they generally need to be booked from the official website, not Ctrip agents.
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6/20
Response from Property: Ayubowan!We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon.As you now know, we like to welcome all guests as if to the home of a dear friend. Informal yet sincere in our attempts to look after and delighted to read, that you felt this.We look forward to having the chance to welcome you back again to Sri Lanka and hopefully to your home in the Fort. warmly and with gratitude on behalf of all the Amangalla Santi. Karen MerrickGeneral Manager, Amangalla
Guest User
One Bedroom King
Stayed in Jul 2023
Couples
7 review
5.0/5
Outstanding
Posted on Aug 22, 2023
Located at the C position in the ancient city of Galle, you can walk to the lighthouse, the church and the barefoot that you must visit within two steps. The hotel's welcome ceremony was very pleasantly surprised, leaving a little suspense. The environment and service are impeccable. The coffee for breakfast is highly recommended, and you can go for food nearby for dinner. When checking out, the butler sent a small cattail fan as a souvenir. Overall, it is highly recommended, and I hope to stay longer next time.
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6/8
Response from Property: Ayubowan!We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon.As you now know, we like to welcome all guests as if to the home of a dear friend. Informal yet sincere in our attempts to look after and delighted to read, that you felt this.We look forward to having the chance to welcome you back again to Sri Lanka and hopefully to your home in the Fort. warmly and with gratitude on behalf of all the Amangalla Santi. Karen MerrickGeneral Manager, Amangalla
gwq-
Chambers-Twin Bed
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2023
Everywhere is scenery 🍃
In the hotel in the castle, considerate service, check-in and lighting, personal butler to visit the hotel, afternoon tea, parting gift, rich breakfast, even if you don’t have time for yoga and spa, you can enjoy every moment in Amman!
Small suggestion: the bed can be changed to make it more comfortable!
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6/9
Response from Property: Ayubowan!We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon.As you now know, we like to welcome all guests as if to the home of a dear friend. Informal yet sincere in our attempts to look after and delighted to read, that you felt this.We look forward to having the chance to welcome you back again to Sri Lanka and hopefully to your home in the Fort. warmly and with gratitude on behalf of all the Amangalla Santi. Karen MerrickGeneral Manager, Amangalla
Guest User
One-Bedroom Twin
Stayed in Aug 2023
Couples
21 review
5.0/5
Outstanding
Posted on Sep 11, 2023
Excellent location, excellent service, very beautiful hotel
Original TextTranslated by Google
Response from Property: Ayubowan!We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon.As you now know, we like to welcome all guests as if to the home of a dear friend. Informal yet sincere in our attempts to look after and delighted to read, that you felt this.We look forward to having the chance to welcome you back again to Sri Lanka and hopefully to your home in the Fort. warmly and with gratitude on behalf of all the Amangalla Santi. Karen MerrickGeneral Manager, Amangalla
Anonymous User
One-Bedroom Twin
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The hotel is very unique.
Original TextTranslated by Google
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback. We're delighted to know that you had an enjoyable stay at with us.If there are any aspects that stood out for you or if you have any suggestions for improvement, please don't hesitate to let me know.We look forward to welcoming you back in the near future!Warm regards,KayaGeneral ManagerAmangalla
Guest User
Twin Bedroom
Stayed in Apr 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 7, 2023
Very good! We had a very comfortable day at Amangalle. An early yoga class, a rich breakfast, a cozy dinner, and a gorgeous bath. The staff here are very friendly and their smiles are delightful.
The building is very stylish, the room is fragrant, clean and comfortable. Everything is perfect!
Original TextTranslated by Google
Response from Property: Ayubowan!We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon.As you now know, we like to welcome all guests as if to the home of a dear friend. Informal yet sincere in our attempts to look after and delighted to read, that you felt this.We look forward to having the chance to welcome you back again to Sri Lanka and hopefully to your home in the Fort. warmly and with gratitude on behalf of all the Amangalla Santi. Karen MerrickGeneral Manager, Amangalla
Guest User
One-Bedroom Twin
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 8, 2024
I like it very much. Very nice hotel
Original TextTranslated by Google
Response from Property: Ayubowan! We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon. As you now know, we like to welcome all guests as if to the home of a dear friend. Informal yet sincere in our attempts to look after and delighted to read, that you felt this. We look forward to having the chance to welcome you back again to Sri Lanka and hopefully to your home in the Fort. warmly and with gratitude on behalf of all the Amangalla Santi. Prem Chundawat Rooms Division Manager. Amangalla.
Guest User
Chambers-King Bed
Stayed in May 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 4, 2024
All OK, great service!
Original TextTranslated by Google
Response from Property: Ayubowan!We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon. As you now know, we like to welcome all guests as if to the home of a dear friend. Informal yet sincere in our attempts to look after and delighted to read, that you felt this. We look forward to having the chance to welcome you back again to Sri Lanka and hopefully to your home in the Fort. warmly and with gratitude on behalf of all the Amangalla Santi. Karen Merrick General Manager, Amangalla
Guest User
One-Bedroom Twin
Stayed in Jan 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Good hotel worth experiencing
Original TextTranslated by Google
Response from Property: Ayubowan!We very much appreciate you taking your time to share your thoughts on Amangalla, it's incredibly helpful to see what our guests like and what we can continue to improve upon.As you now know, we like to welcome all guests as if to the home of a dear friend. Informal yet sincere in our attempts to look after and delighted to read, that you felt this.We look forward to having the chance to welcome you back again to Sri Lanka and hopefully to your home in the Fort. warmly and with gratitude on behalf of all the Amangalla Santi. Karen MerrickGeneral Manager, Amangalla