1 Chome-14-3 Shinbashi, Minato Ward, Tokyo, 105-0004, JapanSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
281 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.3
Service8.7
Cleanliness8.8
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All reviews(281)
Positive reviews(273)
Reviews with photos/video(62)
Easy to get around(60)
Perfect for business trips(29)
Close to metro(29)
Convenient for shopping(17)
Tasty food(14)
Strange smell in room(6)
Tasty restaurant(5)
Stayed multiple times(4)
Negative reviews(8)
Peter
Superior Double Room Annex Building(No Smoking)
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Apr 14, 2025
Well located near mrt station and family mart is just at ground floor of the hotel. Plenty of restaurant and cafe.
Response from Property: Thank you for choosing Sotetsu Fresa Inn Shimbashi Hibiya-guchi.We are very honored to receive your compliments about our location.We will continue to manage the hotel to make it even more comfortable for our guests.We look forward to serving you again.Thank you very much for taking time out of your busy schedule to send us your comments.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
Nan.H.
Single Room Main Building Smoking
Stayed in Feb 2025
Business traveler
2 review
9.5/10
Amazing
Posted on Mar 30, 2025
Location is the best! A few steps from Shimbashi station, many restaurants nearby, next to Ginza area… First floor is Family mart, connecting to hotel lift.
Response from Property: Thank you for choosing Sotetsu Fresa Inn!We are also very pleased with your comments on our guests' valuable time.The location of our hotel is one of our most attractive points.We sincerely look forward to having you stay with us again.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
Chi Lun
Superior Double Room Main Building Non smoking
Stayed in Jan 2025
Business traveler
6 review
8.0/10
Very Good
Posted on Feb 22, 2025
Very close to the station and many restaurants nearby. Easy traveling to Toyosu( 豐洲市場) whatever by bus, taxi, or monorail. Room is ok and good for two peoples.
Response from Property: Thank you for choosing Sotetsu Fresa Inn Shimbashi Hibiyaguchi. We are glad to hear your comments about our access and guest rooms. We will take your evaluation into consideration and continue to strive to operate the hotel in an even more comfortable manner. We look forward to welcoming you again.Sotetsu Fresa Inn Shimbashi Hibiyaguchi reception
Althea
Superior Double Room Main Building Non smoking
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 27, 2024
It’s so convenient since it’s near the Ginza line Shimbashi station, and you can just walk to Ginza.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Shinbashi Hibiya-guchi.We would also like to thank you again for taking time out of your busy schedule to send us your compliments.We are very happy to hear that you had a satisfactory stay with us.The location of our hotel is one of the most attractive points of our hotel, which is highly appreciated by many of our guests.Our staff will continue to work hard to make the hotel a comfortable and pleasant place to stay.We look forward to welcoming you again.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
Guest User
Superior Double Room Annex Building(No Smoking)
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 21, 2025
Excellent location, just a few steps away from the station. Near to many food joints too.
tiffyquack23
Double Room Annex Building(No Smoking)
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 11, 2024
Great location. Very clean rooms. Complimentary amenities available and were replenished daily. A Family Mart store is located on the first floor making it very convenient.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Shimbashi Hibiya-guchi. We would also like to thank you again for taking the time to provide us with your feedback.We are very pleased to hear your compliments on the cleanliness, amenities, and convenience of our hotel.We all look forward to seeing you again next time you stay with us.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
Moriamadeo
Superior Double Room Main Building Non smoking
Stayed in Nov 2024
Couple
4 review
10/10
Outstanding
Posted on Dec 3, 2024
Perfect location right next to the metro. Many restaurants with great vibes. Clean and comfortable hotel. We will return ! PS: there is a yummy Taiyaki Shop nearby :p
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Shimbashi Hibiya-guchi. We would also like to thank you again for taking the time to provide us with your feedback.We are very pleased to hear your compliments about the cleanliness and location of our hotel.We look forward to seeing you again next time.PS I'll try the taiyaki restaurant next time.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
PandaMania
Superior Double Room Annex Building(No Smoking)
Stayed in Apr 2025
Family
31 review
8.5/10
Very Good
Posted on May 13, 2025
Hotel is located very near to shimbashi station. There is Family Mart downstairs but the hotel room is extremely small.
Katana Goza
Superior Double Room Main Building Smoking
Stayed in Sep 2024
Business traveler
34 review
10/10
Outstanding
Posted on Dec 17, 2024
Amazing hotel! I love to stay here again, near by to train stations and shimbashi yokocho! Clean and decent size. They have the luggage service also to send direct to airport so you can go around without the hassle of your luggage. They have 24 hour convenient store on their first floor. Love love it
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Shimbashi Hibiya-guchi. We would also like to thank you again for taking the time to provide us with your feedback.All of us at Sotetsu Fresa Inn Shimbashi Hibiya-guchi are very pleased to hear your compliments about the cleanliness, size and location of our rooms.Thank you also for the beautiful photos you have attached!We look forward to seeing you again next time.Let's meet again!Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front DeskTranslated with DeepL.com (free version)
Anonymous User
Double Room Annex Building(No Smoking)
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 7, 2025
This time I travel by myself and living here one night. The room is very clean and the service is so good that was very enjoy and happy.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Shimbashi Hibiya-guchi. We are very pleased that you enjoyed your stay at the hotel to the fullest.We will continue to provide our guests with satisfactory hotel services.We welcome you to visit us again.All of our staff look forward to your return.
Traveller Sun
Superior Double Room Annex Building(No Smoking)
Stayed in Feb 2025
Solo traveler
12 review
8.5/10
Very Good
Posted on Apr 26, 2025
The location is superb with less than 5 minutes walking even with luggage from JR station. You will never get hungry as there are loads of convenient stores and even 24 hours restaurants
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Shinbashi Hibiya-guchi.We would also like to thank you again for taking time out of your busy schedule to send us your compliments.We are very happy to hear that you had a satisfactory stay with us.The location of our hotel is one of the most attractive points of our hotel, which is highly appreciated by many of our guests.Our staff will continue to work hard to make the hotel a comfortable and pleasant place to stay.We look forward to welcoming you again.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
LyndaTeo
Double Room Main Building Non smoking
Stayed in Apr 2025
Couple
3 review
9.0/10
Great
Posted on May 31, 2025
Very good location. Direct train to Narita Airport is the best.
PLV
Double Room Annex Building(No Smoking)
Stayed in Jun 2024
Business traveler
3 review
5.5/10
Posted on Jul 23, 2024
The hotel gave me the room at Sotetsu Freasa Annex. I didn't know the difference. I guess it is the same because it is just right next to the building, but there is no reception at the building where I stayed. I stayed there for 5 nights and got bitten by some insect on my 4th night. I wasn't aware of the insect. At first I thought it was the mosquito, but the day after the symptom developed and I needed to see a doctor right after I ran at the airport. Not a good experience. I wish for a better hospitality.
Response from Property: Thank you for staying at the Sotetsu Fresa Inn Shinbashi Hibiyaguchi.
At our hotel, we have front desk staff working 24 hours a day in the main building to ensure that our guests can stay with peace of mind. If you need anything, please contact the front desk.
We deeply apologize for the unpleasant experience during your stay.
We are also very sorry.
Our hotel regularly carries out pest control, but there may be times when we are unable to keep up with the control and insects appear.
We will take your valuable feedback into consideration and try to prevent recurrence by increasing the number of days for extermination.
Finally, we look forward to seeing you again.
Sotetsu Fresa Inn Shinbashi Hibiyaguchi
Front Desk
Vivian
Comfort Double Room Main Building Non smoking
Stayed in Nov 2024
Couple
11 review
8.5/10
Very Good
Posted on Dec 7, 2024
The staff really helpful, helped us put all our luggage into the room after we come back checkin again!
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Shimbashi Hibiya-guchi. We would also like to thank you again for taking the time to provide us with your feedback.We are very pleased to hear your compliments about our service.We look forward to seeing you again next time.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
Azfar
Double Room Main Building Smoking
Stayed in Oct 2024
Couple
10 review
10/10
Outstanding
Posted on Dec 7, 2024
Sotetsu is close to the centre and very affordable. We enjoyed the accommodation and services here so much!!
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Shimbashi Hibiya-guchi. We would also like to thank you again for taking the time to provide us with your feedback.All of us at Sotetsu Fresa Inn Shimbashi Hibiya-guchi are very pleased to hear your compliments on our services and prices.We look forward to seeing you again next time!Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk