Middle Section of Long March Road (Changzheng Lu Zhong Duan), Shangri-La, Yunnan, 674499, ChinaView Hotel Details
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Paradise Hotel Guest Reviews
4.6/5
Very Good
483 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(483)
Positive reviews(471)
Reviews with photos/video(118)
Delicious breakfast(99)
Convenient parking(40)
Well designed(17)
Great swimming pool(16)
Offers pick-up/drop-offs(15)
Located downtown(8)
Garden view(7)
Negative reviews(12)
Michael47
Standard Room
Stayed in Feb 2024
Couples
14 review
4.0/5
Very Good
Posted on Mar 23, 2024
Easy reach by taxi from railway station. Service attitude was good : they changed our room immediately when it was requested. Room was large and comfortable. As with many hotels in China, somehow shower stall water splashes out of stall and wet the toilet area. Also, again a problem with many hotels in China, toilets could be kept cleaner, very often due to construction fault leading to water
accumulation.
Breakfast was typically a Chinese style one with many choices.
Response from Property: On the journey, there may be a family, but there must be warmth! I also hope that our interaction will not only leave you with satisfaction, but also with warmth and thoughtfulness. It is my honor to serve you. The hotel has a certain history, and in order to improve the guest's check-in experience, we constantly update the equipment and put a lot of effort into the maintenance of the equipment and facilities. We hope to give VIPs a feeling of returning home, welcome to visit again, witness our changes, thank you for your suggestions, and the hotel is also trying to find a solution. Wishing you a happy life and all the best, Zazidler!
Guest User
Business Room
Stayed in Sep 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Great place to stay! No complaints. Close and convenient, excellent service and breakfast!
Response from Property: Dear guest, thank you for choosing Tianjie Shenchuan Hotel, and thank you for taking your precious time to share your hotel experience. Hotels are our foundation and service is our foundation. Breakfast at Tianjie Shenchuan Hotel offers ******* food, Chinese food, and Western food. Thank you for your like. We look forward to having a wonderful encounter with you next time. We are always waiting for you on the road! I wish you good health and everything goes well, Tashi Delek!
Adam Ryall
Deluxe Single Room
Stayed in Jul 2022
Couples
17 review
3.5/5
Posted on Aug 19, 2022
Has a pool area with tropical plants around, but it remained closed while we were there. The hotel is a very odd design, but quirky. The interiors look old and dusty, and the rooms themselves were a little musty, though mostly clean.
The room was ok, but not worth the 700 yuan we paid for it. This hotel is living in the past a little as it seems it was the only fancy government hotel in town once upon a time. It is overpriced and showing its age.
No air conditioning either!
Response from Property: Dear guests, thank you for choosing to stay in this hotel, thank you for your evaluation, we will certainly strive to improve the relevant products and services, wish you a happy life!
Wolfgang
Business Room
Stayed in Jun 2022
Couples
9 review
4.0/5
Very Good
Posted on Aug 4, 2022
I can only repeat what the other reviews are mentioning: it’s clean, got good amenities, but everything seems a bit old. We had some WiFi issues but when it was working it was good. In general, the service wasn’t that great. We arrived tired after a long drive, no help with parking the car or the luggage. Check in was the most rigorous we had, even checking all the flight and train numbers we took. Also didn’t allow us to take a rest first. We went on a hike and wanted to take some Baozi from the breakfast - forbidden (I found that in China this is usually no problem).
However, I think for the price it’s fine and while it doesn’t look like it, it’s quite clean.
Also the dinner was quite good, breakfast not so much.
Response from Property: Dear Guest, thank you for staying at Tianjie Shinagawa Hotel, thank you for taking the time to share your experience. I look forward to your coming again and wish you a happy life
Sanchez
Deluxe Suite
Stayed in Jun 2022
Couples
5 review
4.7/5
Amazing
Posted on Aug 1, 2022
I stayed in the suite at this hotel. It was a great and very comfortable stay. Everything about the suite was elegant and built for comfort. The hotel has a restaurant that makes delicious Yunnan inspired dishes. The yak stew and the potato dishes were especially good. The staff was nice and friendly although language presented a barrier. (Thankfully there are translation apps.). The pool was a little weird though. It's presented more like a pond in the middle of the hotel rooms. There seems to be only one access point to the pool and there is zero seating. Its rimmed by plants and trees. Very strange. But thats the only criticism of the hotel. Everything else meets and exceeds expectations of a hotel. And its within walking distance of the old town.
Response from Property: Dear VIPs, thank you for staying at Tianjie Shinagawa Hotel, thank you for taking the time to share your experience. I look forward to your coming again and wish you a happy life
nols99
Standard Room
Stayed in Jun 2022
Couples
33 review
5.0/5
Outstanding
Posted on Oct 5, 2022
Geat hotel, great location. Breakfast was good. The room was big and the shower was good
Response from Property: Dear Guest, thank you for staying at Tianjie Shinagawa Hotel, thank you for taking the time to share your experience. I look forward to your coming again and wish you a happy life
xxkkll
Standard Room
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Stayed at Tianjie Shenchuan Hotel, the front desk lady was very enthusiastic. The breakfast was rich, with both ******* and Han characteristics, and you can also drink authentic butter tea. The experience was good, recommended! 😎
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for choosing to stay at Tianjie Shenchuan Hotel and taking the time to tell us about your stay experience! Thank you for your recognition of the service of our hotel staff. Sincerely look forward to your visit again! Welcome home! I hope to serve you again. Finally, I wish you good health! Good luck in your work! Tashi Delek!
Guest User
Standard Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The hotel has many rooms, good service, a large parking lot with charging stations, very suitable for self-driving trams, close to Dukezong Ancient Town and Songzanlin Temple, and rich breakfast.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Thank you for choosing to stay at Tianjie Shenchuan Hotel. Thank you for sharing your hotel experience. Your recognition of our hotel is the greatest encouragement to us. The hotel is located in the plateau area and pays more attention to the maintenance of equipment and facilities. Although the rooms are a certain age, we attach great importance to the renewal and maintenance of the facilities inside. The hotel restaurant has many delicious dishes to meet the needs of different guests. Sincerely look forward to your visit again! Welcome home! I hope to serve you again. Finally, I wish you good health! Good work! Tashi Delek!
Aliu2012
Business Room
Stayed in Sep 2024
Couples
61 review
5.0/5
Outstanding
Posted on Oct 10, 2024
A great five-star hotel, completely garden-style, with complete room settings, warm service, very rich breakfast, convenient parking, and charging piles. I will stay there again.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:感謝您下榻香格里拉天界神川大酒店,非常感謝您分享的住店體驗,很榮幸能夠讓您滿意此次入住,同時我們也衷心的感謝您對我們酒店的裝修特色的喜歡,歡迎再次蒞臨天界神川大酒店,享受我們熱情好客的服務!祝您:身體安康!工作順利!扎西德勒!
zjq2675
Business Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 7, 2024
I stayed here again after more than ten years, and I still like it as always. The hotel pick-up service is thoughtful. I encountered a wedding of handsome ******* men and beautiful women in the hotel and felt the charm of ethnic minority culture👍
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:感謝您下榻香格里拉天界神川大酒店,非常感謝您分享的住店體驗,還那麼用心的分享酒店現場照片,很榮幸能夠讓您滿意此次入住,同時有幸能一如既往的選擇回住,歡迎回家,我們會一如既往的提供優質的服務,歡迎再次蒞臨天界神川大酒店,享受我們熱情好客的服務!祝您:身體安康!工作順利!扎西德勒!
Guest User
Standard Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Shangri-La Airport Pick-up or Drop-off: Service is good
Hygiene: Clean and tidy Environment: Quiet and comfortable
Service: Enthusiastic Breakfast with rich variety Good experience staying here
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇入住天界神川大酒店並利用寶貴時間告知我們您的入住體驗!酒店位於多民族聚居的高原地區,歸屬藏族自治州,藏民族文化豐富。酒店位於市中心且交通位置便利,距離景區景點都不遠,感謝您對我們的認可和給予的高度評價,我們會培養出更多的優秀員工為所有的客人提供更好服務的。希望您能成為我們的常客,真誠期待您的再次光臨!最後祝您全家幸福!工作順利!扎西德勒!
Guest User
Standard Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The hotel is located near the city middle school, with convenient transportation and parking. The hotel rooms are also very good. Although the facilities are old, they are also complete. The sanitary service is in place, and the front desk is also very enthusiastic when checking in. The environment is beautiful, and I like sitting by their swimming pool, which makes people feel happy.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Thank you for staying at Shangri-La Paradise Hotel. Thank you very much for sharing your hotel experience and photos. We are honored to satisfy you with your stay. At the same time, we sincerely thank you for your affirmation of our hotel style. Welcome to visit Paradise Hotel again and enjoy our warm and hospitable service! I wish you: good health! Good work! Tashi Delek!
Guest User
Standard Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
I did a lot of research and read reviews saying that this hotel is very unique and the breakfast is very delicious. After arriving, it is really worth the money. The front desk service is warm and enthusiastic, which is really good. Only Chinese people don't cheat Chinese people. Family members can really go there. (I didn't take a picture of the breakfast, but it was really delicious)
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:感謝您下榻香格里拉天界神川大酒店,非常感謝您分享的住店體驗,很榮幸能夠讓您滿意此次入住,同時我們也衷心的感謝您對我們酒店的裝修特色的喜歡,歡迎再次蒞臨天界神川大酒店,享受我們熱情好客的服務!祝您:身體安康!工作順利!扎西德勒!
Aocunxianren
Standard Room
Stayed in Aug 2024
Business travelers
77 review
4.7/5
Amazing
Posted on Sep 13, 2024
The room layout is full of ******* characteristics, the breakfast is good, and you can eat your fill calmly.
The whole building is beautiful.
Convenient transportation to various attractions.
Parking is quite convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Shangri-La Tianjie Shenchuan Hotel. Thank you very much for sharing your hotel experience. We are honored to make you satisfied with your stay. At the same time, we also sincerely thank you for your liking for the decoration features of our hotel. Welcome again Come to Tianjie Shenchuan Hotel and enjoy our warm and hospitable service! I wish you good health and success in your work! Tashi Delek!
Guest User
Business Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel lobby is spacious and bright, with blooming flowers that are eye-catching. The swimming pool is surrounded by green plants and has a beautiful environment. The breakfast is rich and the service is warm, thoughtful and comfortable. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay at Tianjie Shenchuan Hotel. Thank you for sharing your hotel experience and sharing the photos of the scene. The hotel is a long-established five-star hotel and attaches great importance to the maintenance of equipment and facilities. The hotel restaurant has many special dishes suitable for tastes from all over the country, including local yak hot pot, ******* fried meat, etc. It is very close to Dukezong Ancient City and Songzanlin Temple, and the transportation is convenient. Welcome to visit again, all staff will serve you warmly. I wish you a happy life! Tashi Delek!