Holiday Inn Express Gaffney

This hotel with a great place for myself my family while we visited other family members it was clean to check in process was quick and I would recommend a play for anyone else

Based on the reviews I read, a common issue at this hotel seems to be the rude manager who desperatly needs customer service training. Our stay was manageable, but the cheap windows made the room extremely noisy from street traffic, even on the fifth floor. Since we had to stay for a week, we requested twice to switch to a room on the quieter side of the hotel. However, in the seven nights we stayed, they repeatedly claimed there was nothing available except for a room next to the elevator, which chimed loudly every time the doors opened or closed. The manager should be replaced. It was clear and very obvious they had empty rooms and plenty check outs every single morning. What they did and do have is a spiteful and vindictive manager.

Checked out today after 2 nights. Staff was accommodating. Room was nice. Felt safe as well. Now onto the bad part. The breakfast was awful. Almost positive the sausage served this morning was leftover from yesterday. It was inedible yesterday! And I had to toss the bacon from this morning. And I never throw away bacon. Tastes like it was overcooked or probably more accurately reheated too many times. I would never consider eating their breakfast again. Also, there is an event room on the main floor you should ask if being used during your stay. A sweet 16 birthday party was booked the 1st night I stayed. Only 1 elevator worked. So it took forever. I eventually just took the stairs to my room. It wasn’t too loud cuz I was on an upper floor. But I could hear it. Just be aware that could cause a problem with your stay. Unfortunately, I wouldn’t consider staying here again. I knew I’d made a mistake. But I’d already booked the place. Don’t make the same mistake as me.