Home Inn (Fuzhou Railway Station Hualin Road) Reviews
Home Inn (Fuzhou Railway Station Hualin Road)
福建省福州市晋安区华林路261号, Jin'an District, Fuzhou, Fujian, ChinaView Hotel Details
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Home Inn (Fuzhou Railway Station Hualin Road) Guest Reviews
4.7/5
Outstanding
593 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(593)
Positive reviews(583)
Reviews with photos/video(129)
Easy to get around(59)
Classy environment(51)
Delicious breakfast(41)
Friendly front desk staff(36)
Large rooms(26)
Close to train station(13)
Perfect for business trips(12)
Would stay again(11)
Negative reviews(10)
Guest User
Family Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Great location and service. Rooms and bathroom were very clean and comfortable. Highly recommended
Response from Property: Seeing your recognition of us, I want to give you a big hug. Your affirmation of us is a compliment to us. We keep it in mind and welcome you to go home at any time!
林小裕
Family Room
Stayed in Jul 2024
Family
53 review
2.5/5
Posted on Sep 17, 2024
The room is of normal home standards, but the details and the staff's service are obviously not in place. I stayed for 2 nights and the coffee machine was not used. If it breaks the place, it will shut down by itself. The front desk said there is no problem and asked him to I couldn't get it right even if I went to see how it was done. There are many opportunities to go to Fuzhou, and this is just a one-time shop.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable feedback is very important to us and the coffee machine has been repaired. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
You_hai
Superior Double Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
It's hygienic and clean, and there are robots delivering goods. The kids like it very much. The service is also very good and the location is convenient. I will still choose to stay here next time I come.
Original TextTranslated by Google
Response from Property: We are very happy to provide you with a clean and comfortable environment and convenient services, especially the robot delivery that brings joy to the children. Your satisfaction is our motivation and we look forward to your coming again. We will continue to provide you with a quality experience.
Xiaomaogedemami
Superior Room (2 beds)
Stayed in Jun 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The hotel is located not far from Doumen Subway Station, but because the entrance is under municipal construction, you can't walk directly through it, you have to take a slight detour. There are three subway stops to Sanfangqixiang, and it is only one stop away from Fuzhou Station and not far away on foot. The room is quite big and clean. The front desk service was also very good. When we checked in, we saw that we were very hot and immediately brought us ice water. Using points to deduct a room costs only 160+, which is really cost-effective.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is what our service providers have always pursued. This will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Superior Double Room
Stayed in May 2024
Couples
1 review
3.0/5
Posted on Jun 30, 2024
Fortunately, the rooms facing the road are larger, and the rooms behind the community are smaller, but quieter. The room I bought above has a pillar, and I can't change it to another room. It says three to four floors. If you want to change the room, you can't change it to another room. I called the front desk once to deliver the gift, but it didn't arrive for more than 20 minutes. Then I called again and another front desk delivered it quickly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will inform the hotel management to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Shih meijen
Superior Room (2 beds)
Stayed in Apr 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on May 31, 2024
I stayed in a superior twin room, which was quite spacious and had a good view. The breakfast was quite rich. The front desk staff was enthusiastic and quick in checking in. They even took me to the mailbox in person.
The transportation is very convenient. It is a 10-minute walk from the subway station. It is very convenient for me to take the subway to Sanfang Qi Street and Gushan. Gushan has a cable car for 70 yuan to go up and down the mountain. I took the cable car up and down the mountain and saw two different scenery.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is what our service providers have always pursued. This will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
16 review
1.0/5
Posted on Jul 13, 2024
After staying here once, I don't think I will stay again in the future.
Room facilities: Very average, many places are not reasonably designed. Even when sleeping, you have to turn off the switches one by one.
For a business trip: not suitable for living, the desks and chairs are not suitable for working, and there are no sockets, so you can't charge your computer.
Location: When taking a taxi, if you encounter a driver who is unfamiliar with the road, he will not be able to deliver you to the door of the hotel.
Floor: On some floors you need to climb half a flight of stairs
Price: usually more than 200, suddenly more than 400 on Friday, and then it may not be sold, and then drops to more than 200 on Saturday. If you spend more than 400, you can live in a high-end or four-star hotel in Fuzhou. The price change is unreasonable.
Service: The front desk is unprofessional and there are problems with operation and management. If you often travel for business and stay in hotels, you will be very suspicious. Is this a chain hotel brand that has been open for so many years? The professionalism of the service is so poor.
I won’t go into details about the specific outrageous things that happened. My assessment is that it cannot be called a hotel. It might be more appropriate to call it a hotel or a hostel. ps: People who stay in hotels a lot should not choose to stay here, as it will definitely not meet your requirements.
Summarize
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. The problem you mentioned has been corrected. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!