Tianhe Hotel

Tianhe Hotel Reviews

Tianhe Hotel

No. 24 Jiangbin Road, Fuqing, Fujian, 350300, ChinaView Hotel Details
Tianhe Hotel
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Tianhe Hotel Guest Reviews

4.1/5
283 review
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(283)
Positive reviews(254)
Reviews with photos/video(24)
Classy environment(14)
Easy to get around(11)
Convenient parking(11)
Convenient for shopping(9)
Stayed multiple times(5)
Strange smell in room(4)
Friendly front desk staff(2)
Located downtown(2)
Negative reviews(29)
TEOH 5353
Standard Business Room
Stayed in Dec 2024
Travel with friends
3 review
3.5/5
Posted on Jan 19, 2025
Clean hotel but very old hotel, location not the most ideal
Response from Property: 尊敬的賓客您好！非常感謝您選擇入住天河大酒店，感謝您提出的寶貴意見，我們會努力改進做到更好，期待您的下次光臨！祝您生活愉快
Magram
Standard Business Room
Stayed in Sep 2022
Booked for others
3 review
3.0/5
Posted on Dec 9, 2022
I booked for my friend she had a amazing experience with them
Response from Property: 尊敬的賓客您好！非常感謝您選擇入住天河大酒店，感謝您的支持與肯定，期待您的下次光臨！祝您生活愉快
Guest User
Superior Double Room
Stayed in May 2023
Couples
20 review
5.0/5
Outstanding
Posted on Jun 16, 2023
very good
Response from Property: 感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷的進步和提升，期待您的再次光臨，我們將竭誠為您服務！
Guest User
Standard Double Room
Stayed in Oct 2024
Solo travelers
13 review
4.5/5
Great
Posted on Nov 3, 2024
It's OK^_^ The equipment is a bit old, the transportation is convenient and fast, the environment is elegant and comfortable, and I feel good sleeping at night👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope you can point out our shortcomings next time you come. We will work hard to do better so that every guest who comes to the store can feel the warmth of home. I hope our service can bring you more surprises and touches. I look forward to your next visit!
Guest User
Superior Double Room
Stayed in Mar 2023
Family
5 review
4.0/5
Very Good
Posted on May 2, 2023
The room is large, but there is dust that hasn't been wiped clean. You can park for free. Due to road construction and small roads, it is inconvenient to get in and out. The security guards are very responsible. There are more ingredients for breakfast, which is quite satisfactory. The price/performance ratio is still quite high.
Original TextTranslated by Google
Response from Property: I'm sorry for giving you a bad experience
Anonymous User
Standard Double Room
Stayed in Feb 2023
Other
1 review
3.0/5
Posted on Apr 13, 2023
The room smells great, and it takes a long time to dissipate the smell. I've stayed in this hotel many times. I don't know if the front desk clerk has changed. The previous clerk was very enthusiastic. This time, the clerk looks like you owe her millions. She checks in without saying a word, with a bad attitude. cold.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little bit disappointed that we have not received all 5 points of praise from you. It may be that the hotel has not done enough. I hope you can give us feedback when you come next time Point out our deficiencies, we will try our best to do better, we will serve with heart, so that every guest who comes to the store can feel the warmth of home, hope our service can bring you more surprises and touches, look forward to You come next time!
HKY15
Business Queen Room
Stayed in Mar 2023
Other
4 review
4.0/5
Very Good
Posted on Apr 15, 2023
The room is neat and clean, and there are many snack bars around, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little bit disappointed that we have not received all 5 points of praise from you. It may be that the hotel has not done enough. I hope you can give us feedback when you come next time Point out our deficiencies, we will try our best to do better, we will serve with heart, so that every guest who comes to the store can feel the warmth of home, hope our service can bring you more surprises and touches, look forward to You come next time!
soskill
Business Queen Room
Stayed in Dec 2022
Business travelers
22 review
1.0/5
Posted on Mar 7, 2023
I booked a hotel for my parents, but I strongly asked me to change the hotel the next day. The hotel facilities are old and the sanitation is extremely poor. Apart from the convenience of transportation, there is nothing good about it
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little bit disappointed that we have not received all 5 points of praise from you. It may be that the hotel has not done enough. I hope you can give us feedback when you come next time Point out our deficiencies, we will try our best to do better, we will serve with heart, so that every guest who comes to the store can feel the warmth of home, hope our service can bring you more surprises and touches, look forward to You come next time!
Guest User
Standard Double Room
Stayed in Dec 2022
Business travelers
6 review
3.5/5
Posted on Jan 20, 2023
I'm here on a business trip, and this is the only reliable hotel nearby. It's an older hotel, and the facilities are decorated, and it feels older. There may be a fault. After the room card is inserted, the electricity will trip after a while. It is better to change the room later. The attitude is still very good, and I changed the room directly after responding to the situation
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您在百忙之中分享您的入住體驗，我們深表抱歉！您對酒店的信任和對我們工作的認可是我們最大的動力，我們將會繼續努力做的更好，期待您的再次光臨，祝您生活愉快！
Guest User
Standard Double Room
Stayed in Dec 2022
Business travelers
2 review
1.5/5
Posted on Jan 4, 2023
Really bad, never lived in such a bad hotel. power failure. smell. Soundproof, and I will be called to move the car early in the morning after paying the parking fee. really 6
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little bit disappointed that we have not received all 5 points of praise from you. It may be that the hotel has not done enough. I hope you can give us feedback when you come next time Point out our deficiencies, we will try our best to do better, we will serve with heart, so that every guest who comes to the store can feel the warmth of home, hope our service can bring you more surprises and touches, look forward to You come next time!
Anonymous User
Standard Double Room
Stayed in Feb 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 26, 2023
fully equipped environment of grace service in place
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您在百忙之中分享您的入住體驗，我們深表感謝！您對酒店的信任和對我們工作的認可是我們最大的動力，我們將會繼續努力做的更好，期待您的再次光臨，祝您生活愉快！
Henghengdashao
Parent-child Room
Stayed in Dec 2022
Family
23 review
5.0/5
Outstanding
Posted on Feb 1, 2023
In the urban area. It is convenient to eat. Good service.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您在百忙之中分享您的入住體驗，我們深表感謝！您對酒店的信任和對我們工作的認可是我們最大的動力，我們將會繼續努力做的更好，期待您的再次光臨，祝您生活愉快！
redtime
Standard Double Room
Stayed in Jan 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Feb 10, 2023
The environment is good and the living is comfortable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您在百忙之中分享您的入住體驗，我們深表感謝！您對酒店的信任和對我們工作的認可是我們最大的動力，我們將會繼續努力做的更好，期待您的再次光臨，祝您生活愉快！
Ahuigのgushi
Standard Room (2 Beds)
Stayed in Apr 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on May 28, 2023
It's okay but it won't be very new.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您在百忙之中分享您的入住體驗，我們深表感謝！您對酒店的信任和對我們工作的認可是我們最大的動力，我們將會繼續努力做的更好，期待您的再次光臨，祝您生活愉快！
Guest User
Standard Business Room
Stayed in Jan 2023
Business travelers
4 review
3.0/5
Posted on Feb 21, 2023
Towels are not clean, bathroom mirror is dirty
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您在百忙之中分享您的入住體驗，我們深表抱歉！您對酒店提出的寶貴意見我們一定改進，我們將會繼續努力做的更好，期待您的再次光臨，祝您生活愉快！