Hotel Oriental Express Fukuoka Nakasu Kawabata Reviews
Hotel Oriental Express Fukuoka Nakasu Kawabata
6-26 Tenyamachi, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0025, JapanSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
893 review
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Verified reviews
Location8.6
Amenities8.4
Service8.7
Cleanliness8.8
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All reviews(893)
Positive reviews(862)
Reviews with photos/video(261)
Easy to get around(94)
Convenient for shopping(68)
Delicious breakfast(58)
Close to metro(46)
Tasty coffee(34)
Perfect for business trips(25)
Luggage delivery service(6)
Negative reviews(31)
korkaew
Superior Twin Room (Type B) *Has Shower
Stayed in May 2025
Family
3 review
9.0/10
Great
Posted on Jun 21, 2025
Nice hotel to stay. Location superb, breakfast even more superb! Car parking is convenient though not not cheap. The design is also clean and feel nice to be in. No cap but tge rest of amrnities are all prepared for you to use. Highly recommend
Just one comment, the cleaner left this Mcdonald fries in my room after her duty, it just doesn't feel very clean after that
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.We appreciate your valuable feedback.We apologize for the improper cleaning of the room .We`ll check the cleaning status of the rooms and improve the quality of the cleaning and talk with the cleaning department for the proper cleaning of the rooms and maintain the quality of the cleaning. We will work on our lacking’s and make sure that our guests don’t have to face any inconvenience while staying with us.We hope you choose to stay with us again in the near future. We look forward to seeing you again.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
Anonymous User
Superior Twin Room (Type B) *Has Shower
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on Jun 2, 2025
Good location 👍
Good service 👍🏻
Provide free coffee ☕ and white wine🥂
West coast line bus station just near by 🚌
Response from Property: ホテルオリエンタルエクスプレス福岡中洲川端にご宿泊を賜りまして、誠に有難うございます。又、お客様よりこのようなお褒めの言葉を頂戴出来ました事を大変嬉しく感じております。お客様からのお褒めの言葉はスタッフにとって何よりのモチベーションでございます。今後もより一層、お客様に快適にお過ごし頂けます様、スタッフ一人一人鋭意、努めて参る所存でございます。福岡にお越しの際は是非、当ホテルをご利用くださいませ。スタッフ一同、心よりお待ち申し上げております。ホテルオリエンタルエクスプレス福岡中洲川端宿泊部 支配人
Lee
Standard Double Room
Stayed in Apr 2025
Family
2 review
9.5/10
Amazing
Posted on May 5, 2025
Location of the hotel was fantastic. Walkable to the main busy area with lots of restaurants.
It was golden week when we stayed so the roads were all blocked off.
The hotel breakfast was amazing. Japanese style with perfect variety and so lovely and tidy.
There are magnets on the room doors where you can indicate if you need housekeeping or just towels. We did towels only and there was a big bag of fresh towels and pjs hanging on the door.
It was a small room but functional. Had AirPlay on the tv.
Also has welcome wine and popcorn plus a coffee machine in the lobby. The lobby also has all the items you need such as toothbrushes, comb, hair ties, shaver, face towels.
I would stay here again.
Response from Property: Thank you very much for staying at Hotel Oriental Express Fukuoka Nakasu Kawabata.
We are also very happy to receive such words of praise from you.
Words of praise from our customers are the best motivation for our staff.
Each and every member of our staff will continue to work hard to make our customers' stay even more comfortable in the future.
Please be sure to use our hotel when you visit Fukuoka.
All our staff look forward to welcoming you.
Hotel Oriental Express Fukuoka Nakasu Kawabata
Manager, Accommodations Department
phaladadida
Moderate Twin Room
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Apr 24, 2025
Second time for this hotel.very convenient near subway ,near donkey
Location : very good
Bed : very good
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATAWe appreciate your appreciation towards our hotel and very grateful for your precious and praising words.We`ll continue to work hard to provide satisfaction to our valuable guests. We hope you choose us again for your stay when you visit Fukuoka.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
Kit Choi
Standard Double Room
Stayed in Mar 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Apr 4, 2025
Conveniently located to shopping street and train station.
Nice to hv welcome drink and picture taken.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.We do our best to provide the best accommodation experience to our valuable guest.The hotel is located near Marine Messe and Hakata Theater, making it an ideal base for both business and pleasure. Our hotel is located about 7min distance from Nakasukawabata Station and 5min away from the Goufuku Station. We look forward to visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
Tau Chai
Moderate Twin Room
Stayed in Feb 2025
Family
12 review
10/10
Outstanding
Posted on Mar 26, 2025
It’s a new hotel and Very clean. Toilet is clean!!!! Good price and good deal!!!!
I like their welcome white wine.
Extremely accessible 3 min walk from gofukumachi station. Less than 10 min walk to donki tenji.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.We are grateful to be praised by our valuable guests, it keeps us motivated to provide our customers the best we can.We will do our best to make your stay comfortable and get you satisfied with our accommodation facilities.We hope you choose us again for your stay in the near future.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
princess travels
Standard Double Room
Stayed in Feb 2025
Family
5 review
8.5/10
Very Good
Posted on Mar 20, 2025
Good stay. Modern and clean hotel. Location is a slight distance from the bustling area but that makes for a quieter stay.
Response from Property: Thank you very much for staying at Hotel Oriental Express Fukuoka Nakasu Kawabata.
We would also like to thank you for your thoughtful review.
Each and every member of our staff will continue to make every effort to ensure that our guests have an even more comfortable stay.
Please visit our hotel again if you have the opportunity.
All our staff look forward to seeing you.
Hotel Oriental Express Fukuoka Nakasu Kawabata
Manager, Accommodations Department
Sirisingh
Moderate Twin Room
Stayed in Mar 2025
Family
1 review
8.0/10
Very Good
Posted on Apr 15, 2025
Comfortable 2twins+1sofa bed. Breakfast is soooo gooood!
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.We appreciate your valuable feedback.We will do our best to make your stay as comfortable as possible.We look forward to seeing you again.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
Guest User
Superior Twin Room A
Stayed in Feb 2025
Family
8 review
8.0/10
Very Good
Posted on Mar 26, 2025
The breakfast is good! There’s welcome wine at the reception.
Response from Property: Thank you very much for staying at Hotel Oriental Express Fukuoka Nakasu Kawabata.
We also appreciate your thoughtful review.
Thank you for choosing our breakfast.
Each and every member of our staff will continue to make every effort to make our guests' stay even more comfortable.
Please come and visit us again if you have the opportunity.
All our staff look forward to welcoming you.
Hotel Oriental Express Fukuoka Nakasu Kawabata
Manager, Accommodations Department
ca3s
Superior Twin Room (Type B) *Has Shower
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on May 7, 2025
Quiet, clean, close to subway. recommended
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.We appreciate your valuable feedback.We will do our best to make your stay as comfortable as possible.We look forward to seeing you again.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manage
Guest User
Standard Double Room
Stayed in Jun 2025
Business traveler
1 review
5.5/10
Posted on Jul 7, 2025
Yesterday night I reflected the Room Wi-Fi didn’t work ( could not connect ) but the receptionist never resolved the problem !
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.Thank you for letting us know your opinion, we are glad to hear from you.We apologize for our poor customer service and not to be able to outstand within our customers expectation. It`s very embarrassing for us who are engaged in the hospitality.We will provide more training and reconsider the education system of our staff`s. we will make our best effort and will work on our lacking’s and make sure that our guests don’t have to face any inconvenience while staying with us.We hope you choose to stay with us again in the near future. We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
Jlstsui
Superior Double Room
Stayed in May 2025
Solo traveler
4 review
8.5/10
Very Good
Posted on Jun 6, 2025
The hotel is a bit offbeat from the busy area, but still close to 2 subway stations. The building was relatively new, the room was spacious compared to Japanese standard. However, agreed with others’ comment that the pillow is hard and flat! They also provide welcome drinks and free coffee from afternoon till night!
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.We appreciate your valuable feedback.We will do our best to make your stay as comfortable as possible.We look forward to seeing you again.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
Camille Anne Fres
Standard Double Room
Stayed in Nov 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Dec 6, 2024
The facilities are clean and the staff is very friendly. I highly recommend this hotel!
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.Also, we appreciate for your gracious post.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Fukuoka, please come to our hotel.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
Liza Jocel Yamashita
Superior Double Room
Stayed in Oct 2024
Family
4 review
9.5/10
Amazing
Posted on Nov 16, 2024
a perfect place to stay if you have kids cause it is near to ampaman museum and a donki jote to shop lots of restaurant and caffe near by
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
Anonymous User
Standard Double Room
Stayed in Feb 2025
Family
3 review
8.0/10
Very Good
Posted on Apr 1, 2025
I enjoy the morning breakfast, most of the food are homemade. The location is good and easy to access
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.We are grateful to be praised by our valuable guests, it keeps us motivated to provide our customers the best we can.We will do our best to make your stay comfortable and get you satisfied with our accommodation facilities.We hope you choose us again for your stay in the near future.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager