3-2 Shimokawabatamachi, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0027, JapanSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
393 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.0
Service9.4
Cleanliness9.5
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All reviews(393)
Positive reviews(390)
Reviews with photos/video(100)
Delicious breakfast(41)
Easy to get around(27)
Large rooms(19)
Perfect for business trips(17)
Convenient for shopping(17)
Would stay again(10)
Close to metro(9)
Nice toiletries(4)
Negative reviews(3)
Letihappy
Large Twin-Non-smoking
Stayed in Feb 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Mar 20, 2025
a typical 5stqr hotel with very good services. all staffs are nice, helpful and professional. the room is big and very clean. i will definitely come back again
Judith
Superior Twin-Non-smoking
Stayed in Mar 2025
Family
13 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Excellent customer services and all staff are caring & polite
Panda V
Standard Double-Non-smoking
Stayed in Oct 2024
Couples
1 review
9.0/10
Great
Posted on Dec 15, 2024
Good location, close to JR station, polite staff, good service, fast check in and check out! Hotel nearby convenient store, coffee shop and site seeing! Highly recommend!
Fook Wah
Superior Twin-Non-smoking
Stayed in Mar 2025
Couples
3 review
6.5/10
Posted on Apr 11, 2025
Upon checkin into my room, it was not clean. Toilet reeks of urine smell. Along the corridor of the 7th floor near the lift, there was a bad smell.
I had to request for a change of room.
The decor of the rooms are dated, not modern.
To use the hotel gym, guests have a to pay a few thousand yen. It is a first for me, that a hotel has to charge its guest to use the gym.
Guest User
Superior Twin-Non-smoking
Stayed in Nov 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 15, 2025
They were very kind to store my luggage a day before we check in as we were going to saga for a night. Walking distance to canal city.
Pornthip
Standard Twin-Non-smoking
Stayed in Nov 2024
Family
15 review
9.5/10
Amazing
Posted on Dec 14, 2024
Comfortable room and amenities are great!
Staff are helpful and polite.
Good breakfast.
Convenient parking lot.
A bit far from the center of Tenjin.
Guest User
Standard Twin-Non-smoking
Stayed in Oct 2024
Family
3 review
9.5/10
Amazing
Posted on Nov 30, 2024
Very comfortable hotel with nice restaurants nearby. Staff are friendly. Very near to a subway too.
Judas Tadeu
Standard Twin-Non-smoking
Stayed in Nov 2024
Family
11 review
8.5/10
Very Good
Posted on Dec 6, 2024
Good hotel, clean the staff is nice but the is a little bit old. Need some renovation
William syh
Standard Twin-Non-smoking
Stayed in Oct 2024
Couples
25 review
10.0/10
Outstanding
Posted on Nov 8, 2024
Very well maintained hotel , service is excellent and room's beds are clean and comfortable.
Guest User
Standard Double-Non-smoking
Stayed in Mar 2024
Couples
12 review
10.0/10
Outstanding
Posted on Apr 19, 2024
Very nice flower at the lobby. All staff are working very hard for hotel guests. We have to check out at 6 a. m. and need a taxi. Staff help us immediately.
Anonymous User
Compact Double-Non-smoking
Stayed in Aug 2024
Couples
11 review
9.0/10
Great
Posted on Oct 4, 2024
Hotel room is clean and spacious, with very efficient room service. even comes with complementary newspaper as an added service.
Chanita
Superior Twin-Non-smoking
Stayed in Mar 2024
Couples
5 review
10.0/10
Outstanding
Posted on Apr 3, 2024
This hotel is comfortable, close to the subway, convenient to travel. The rooms are clean.
Dwzhuo
Standard Double-Non-smoking
Stayed in Mar 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on May 16, 2024
Okura is always the best in terms of service, aesthetics, and food. So good
Samson kai yiu
Superior Twin-Non-smoking
Stayed in Apr 2024
Travel with friends
9 review
7.5/10
Posted on May 27, 2024
Hotel is a bit old n rooms r small, bath room perhaps need to be renovated .Staff services r very good, but strange that they make up rooms only from 9-1pm.
9d9d
Compact Double-Non-smoking
Stayed in Apr 2024
Other
39 review
10.0/10
Outstanding
Posted on May 5, 2024
Excellent location with multiple choices of nice restaurants within 10-minute walk; staff friendly and very helpful