Hilton St. Louis Frontenac

Service Quality: Many guests commend the hotel's service, highlighting the friendly and helpful staff. The free shuttle service to the airport and nearby areas within a 5km radius is appreciated, adding convenience to the overall experience.(based on 1 review)

Do not stay here. First off, the layout of this hotel is very odd, a little like a motel. They have a main building, where you check in, but they have an “out” building called the Clayton, that is completely separate from the main building. The night we arrived the Clayton building had no power, so the lobby, rooms and garage were pitch black and the elevators did not work. They moved is to a suite in the main building, which had a septic smell in the shower drain, many of the electrical outlets were broken and lights did not properly work. This is an “old world charm” hotel that is just old. We also found many of the front desk staff to be not friendly or helpful. Our room was not cleaned after our first night and when I called to ask, the front desk said that if our do not disturb sign was up (we took it down at 10:00am) the cleaning staff would not have come back later. I expect far better for the rates this hotel charges for being in the Frontenac area. Do not stay here.