Home2 Suites by Hilton Boston Franklin

Nice hotel. Very convenient to.the highway.

Hotel was decent besides the room had a smell… not sure if it was the dishwasher or garbage disposal but it wasnt pleasant. We ran dishwasher and ran hot water down drain for a while seemed to help a little. Would have been nice to open a window to air it out though. The staff was helpful with an early check in. Although there was not any late/overnight staff we could find to help when we arrived back from concert at Gillette. Checkout was easy.

I think the hotel has clean and well-maintained facilities, but I had one of the least welcoming and most unprofessional check-in experiences. The young woman who checked me in did not say a word upon seeing me, appeared visibly unhappy to be there, did not have an easily understandable speech, and, when I asked about the locations of the elevators and breakfast, simply pointed with her finger.

This is a relatively new hotel. Rooms are spacious and well-appointed with a refrigerator, microwave, dishes, desk with rolling chair, and couch. The breakfast was hot and good. I had the folded cheese egg, potatoes, sausage, and oatmeal. All were good as was the coffee. The bed was comfy and room dark enough. I always travel with ear plugs so things were quiet for me. The staff person who checked me in was friendly and helpful. I didn't have a reservation - this was a last-minute stop to get some sleep. This hotel exceeded in helping me accomplish that. I highly recommend.