Red Roof Plus+ Boston - Framingham

I don't even know where to start ..the place is "fine" for the price. It is helpful when you have pets as they allow them and easy in/out for dogs. It's the staff that were so shocking. I ordered the stay online, selected pets, got there and conversed with the lady at the counter about my dogs -- she asked me to bring them to desk some time as she loves huskies. Fast forward to receiving a notice on my door that I am not welcome back because I lied that I have pets. What? The manager was never around to find out why she said this. Long story short it looks like I was put under the bus because a staff member must have screwed up my bill or something? ..nothing else makes sense. I explained that I had selected pets and conversed about my dogs with the lady at the front desk and the manager ignored me and basically called me a liar. Not joking. I even asked them to check their indoor cameras to hear the conversation at the front desk when I checked in. Fast forward some months later I checked in for one day with my dogs ..after check in was told I had to leave because I lied about my pets before ..NOT JOKING!!!! ...the treatment was disgusting! Also, that day the power went out, never came back on, it was 90 degrees outside, and I had to work that day with my dogs at the hotel ..came back at noon ..they were so hot and in the dark! ..broke my heart .they said the AC (power) would come back on soon ..it never did ..I came back at 4pm it was scorching hot ..I checked out as too hot to keep them there and they refused a refund stating it wasn't their fault they had no power or water. TRUE STORY. Just to make matters worse ...that "day stay" after they checked me in, they came to the room (that had not been made up yet) and said "I checked you into a room that is being serviced I have to move you ..but also, you aren't allowed here because you lied about your pets last time." NOT KIDDING ..OMG. I had told her I had called in at 4:30 am (it was now 8:30am) that I needed to have all check in done by 8:15 as I have to start at the office at 8:30am ..it was now 8:30 am ..I'm still waiting for the check in process to be completed to the new room and she said "you said you had to be at work at 8:30 am it's now 8:35 how do I know you are not lying?" haha WHAT? ..did she ACTUALLY say that? ..i am a doctor, had to set up for my patient at 8:30 for a 9am start ..who says "how do I know you aren't lying ..what the hell?" ....anyway ..as if things could get any worse ..I come back at noon ..it's super hot in there and dark ..my dogs are scared ..I see that staff member and she says "You have cats in there with your dogs ..someone saw ..we have cameras" haha WHAT???? There are just no words ..I said "No ..there are 2 huskies in there ..go see for yourself ..what are you even talking about?" and then she just says "Oh." ...and never apologized to me. I just can't even speak to the impulsive rude unprofessionalism ...no one talks like this in a place of bu

I stayed at the Red Roof Inn Plus in Framingham a few days ago. I was bitten by something all night - I never slept. I called the front desk and at first the clerk was flippant - telling me "its probably mosquitoes, mosquitoes are everywhere." She then calmed down a bit and offered to move me next door - I didn't see the point. If it is mosquitoes something is seriously wrong since I went and purchased OFF spray and it never stopped. Horrendous night - I never slept. I travel a lot and I have never had an experience like this.For those who choose to go here, you cannot say I never told you of my experience.