Sofitel Foshan Shunde

Sofitel Foshan Shunde Reviews

Sofitel Foshan Shunde

No.3 Hebin South Road, Shunde District, Foshan, Guangdong, ChinaSee Hotel Details
Sofitel Foshan Shunde
Sofitel Foshan ShundeSofitel Foshan ShundeSofitel Foshan Shunde
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Guest Reviews

9.6/10
Excellent
4876 review
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.7
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All reviews(4876)
Positive reviews(4788)
Reviews with photos/video(1077)
Friendly front desk staff(353)
Delicious breakfast(303)
Well decorated(295)
Luxurious(106)
Delicious buffet(61)
Clean pool(45)
Great swimming pool(45)
Children's amenities available(13)
Negative reviews(88)
Tomasz
Junior Suite Chinese Style
Stayed in Jul 2025
Couple
24 review
10/10
Outstanding
Posted on Aug 31, 2025
Excellent stay. Highly recommend this hoyel. Everything was perfect-starting with breakfast, through the lounge experience and beautiful room.
Response from Property: Dear Guest,Thank you for choosing Sofitel Foshan Louvre and for your perfect rating! We are delighted to hear that you had a pleasant stay with us and truly appreciate your recognition. Your satisfaction motivates us to strive for even higher standards. We sincerely look forward to welcoming you back in the near future. Wishing you all the best!Best regards,Rita XuGuest Experience Manager
Guest User
Superior Room Twin
Stayed in Jul 2025
Business traveler
4 review
10/10
Outstanding
Posted on Aug 19, 2025
Very nice hotel, big gym everything is clean and new For me the location was good but only for furniture malls , you can go by walk to a lot of furniture places
Response from Property: Dear Guest,Thank you for choosing Sofitel Foshan Louvre and for your perfect rating! We are delighted to hear that you had a pleasant stay with us and truly appreciate your recognition. Your satisfaction motivates us to strive for even higher standards. We sincerely look forward to welcoming you back in the near future. Wishing you all the best!Best regards,Rita XuGuest Experience Manager
Mark
Luxury Room King
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 3, 2025
Really nice hotel, service was really great. Nicole really made our stay very welcoming
Response from Property: 尊敬的客人,感謝您選擇入住佛山羅浮宮索菲特酒店。作為源於法國的索菲特品牌,我們致力於將文化連結融入酒店中;因此在酒店處處您都可以發現法式藝術生活和當地嶺南文化相結合之處,其中不同的特色風格客房正是最好的印證。 乾淨舒適的客房,和優雅貼心的服務,是我們索菲特品牌對客人不變的承諾。讓每一位入住客人能夠享受身心放鬆的舒適,體驗賓至如歸的氛圍,正是我們整個服務大使團隊的努力方向。您的好評,我已經與整個酒店大使團隊進行了分享,這是對他們的最大嘉獎!期待您的再次光臨! 祝生活愉快,許錫鎔 賓客體驗經理
Dina 迪娜
Superior Room Twin
Stayed in Apr 2025
Business traveler
48 review
2.0/10
Posted on May 11, 2025
Worst hotel in whole foshan , I can’t explain how bad service they have , first of all the stuff on reception don’t know how to talk with customers, I stayed in 25th floor and the whole floor smell cigarettes, plus the price too much for bad service and dirty rooms , very bad experience
Response from Property: Dear Guest,Thank you for choosing to stay at Sofitel Foshan and letting us know your feedback from the stay.I'm very sorry for the bad accommodation experience you had. Due to a misunderstanding by the front desk staff, your room was arranged on the smoking floor, which affected your stay experience. We have provided further training to the employee to ensure that he fully understands the guest's meaning.Thank you again for your sharing , looking forward to welcoming you soon.Alice ChenGuest Experience Manager
Out
Luxury Room King
Stayed in Mar 2025
Couple
22 review
10/10
Outstanding
Posted on May 2, 2025
The best hotel in Foshan by far. It is just a perfect combination of design But the MAIN NEGATIVE POINT IS THE FOOD. As a French it is a shame to have the cuisine of my country violated by such poor quality. The price in the other hand is truely French count over 100$ for their buffet for 2 people to eat fake food.
Response from Property: Dear Guest,Thank you for choosing to stay at Sofitel Foshan and letting us know your feedback from the stay.We are very sorry for your poor dining experience. Your feedback has been shared with the F&B team, and we will adjust the food production and strengthen training.Thank you again for your sharing , looking forward to welcoming you soon.Alice ChenGuest Experience Manager
RicYee2018
Superior Room Twin
Stayed in Feb 2025
Couple
14 review
10/10
Outstanding
Posted on Mar 27, 2025
Excellent service from the service team, from the front door moment, to the check in and restaurant, house keeping ⭐️⭐️⭐️⭐️⭐️
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager
Anonymous User
Junior Suite Post Modern Style
Stayed in Jan 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Mar 3, 2025
Good location if you are interested in furniture buying. Connected to louver furniture mall and next to sunlink furniture
Response from Property: 尊敬的客人,感謝您選擇入住佛山羅浮宮索菲特酒店。佔地20萬平方米,匯聚了600家高品質豪華傢俱商户,作為全球最大的傢俱博覽中心——羅浮宮國際傢俱博覽中心,毗鄰佛山羅浮宮索菲特酒店。入住酒店的客人可以深度體驗所向往的生活方式和理念,並可購買承載這種方式及理念的實體家居產品。希望您和您的親友在酒店擁有一段美好的時光,期待您的再次光臨!祝您生活愉快!陳倩桃 賓客體驗經理
Guest User
Superior Room King
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 26, 2025
Prime location, nice atmosphere hotel . Hotel staff are so attentive , cheerful and warm. Specially kudos to staff named Eddie, who is very detailed, responsible, quick response person. Helped to solve my enquiry during the stay .
Response from Property: Dear Guest,Thank you very much for choosing to stay at our hotel and taking the time to share such detailed feedback. We are truly delighted to hear that you enjoyed our hotel’s convenient location, pleasant atmosphere, and especially the service provided by our colleague, Eddie. Providing thoughtful and warm service to every guest is our constant commitment, and Eddie along with the entire team strive for this every day. Your kind words will definitely be shared with Eddie and the team—it will mean a great deal to them. Once again, thank you for your recognition. The entire team looks forward to welcoming you back on your next visit. Wishing you all the best! Rita Xu Guest Experience Manager
Alyssaaaaaaaa
Superior Room King
Stayed in Feb 2025
Couple
6 review
10/10
Outstanding
Posted on Mar 30, 2025
Ideal location. Connected to Louvre Furniture Mall! Free upgrade of room!
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager
Guest User
Superior Room King
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 30, 2025
Starting from the point of checking in to checking out, every process was performed in a friendly and professional basis. The facilities are clean and well maintained in details. Breakfast offers all kinds of choices and well prepared. will definitely go back.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rita XuGuest Experience Manager
Guest User
Superior Room King
Stayed in Jun 2025
Business traveler
2 review
6.0/10
Posted on Jul 8, 2025
Old hotel with lacking internet. Updated rooms. Expensive international restaurant on 58 th floor, mostly almost empty. Other option is to eat buffet in the night. Same area as breakfast. This area is lacking atmosphere, service and quality in food. Not 5 star service en general. Especially reception employees are lacking service standards. Location is very convenient for furniture sourcing. Exemption in services are bellboys. They are exceeding expectations ! Functional hotel for furniture sourcing but not more than that. Review written by 5 star hotel owner.  So maybe my opinion is more critical than general guest.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Foshan . We sincerely regret that your experience did not meet your expectations, and please allow me to extend my deepest apologies .As a fellow industry professional, your insights are particularly valuable to us. We will carefully review each point you raised and take immediate steps to improve our service standards. We hope to have the opportunity to welcome you back in the near future and provide you with a much more refined experience.Wishing you all the best.Best regards,Rita XuGuest Experience Manager
Carherine
Superior Room King
Stayed in May 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Jun 30, 2025
Very beautiful hotel ,if you interested to buy furniture, this is the best hotel to stay..The service is good. Definitely i will stay again. If I come to Foshan.
Response from Property: 尊敬的客人,感謝您選擇入住佛山羅浮宮索菲特酒店。佔地20萬平方米,匯聚了600家高品質豪華傢俱商户,作為全球最大的傢俱博覽中心——羅浮宮國際傢俱博覽中心,毗鄰佛山羅浮宮索菲特酒店。入住酒店的客人可以深度體驗所向往的生活方式和理念,並可購買承載這種方式及理念的實體家居產品。希望您和您的親友在酒店擁有一段美好的時光,期待您的再次光臨!祝您生活愉快!許錫鎔 賓客體驗經理
Guest User
Superior Room King
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 23, 2025
Had a wonderful experience with the reception staff, especially Eddie. The check-in and check-out process was exceptionally fast and efficient, thanks to his professionalism and prompt service.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rita XuGuest Experience Manager
Yin Kim
Luxury Room Twin
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Jan 16, 2025
excellence experience with the hotel stylish decoration. All the facilities are thoughtful and comforts. The breakfast was good with great variety and choices.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager
Guest User
Superior Room King
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jun 1, 2025
I always use the sofitel Hotel and every time I love it more and more . I received by Harley in the reception with warm words and really professional service ,perfect English communication, and very helpful . I will always come back to this amazing hotel .
Response from Property: 尊敬的客人,感謝您選擇入住佛山羅浮宮索菲特酒店並給我們滿分好評!我們十分高興得知您在酒店有一個愉快的入住體驗,感謝您的認可,我們一定加倍努力,十分期待您的再次光臨。祝生活愉快,陳倩桃 賓客體驗經理