Hanxingyong
July 27, 2024
The hotel environment is OK, and the sanitation is clean, but the overall facilities are equivalent to domestic budget hotels with 80-100 yuan. No wonder Australia has high prices and worse service. I originally booked to stay for 2 days, but because I was not feeling well, I extended my stay for one day. I thought I could extend my stay without checking out, and told the front desk that I didn't need to clean. A waiter who could speak Chinese at the front desk said that I could make an exception, but after asking another waiter who looked South Asian, he said that I couldn't not check out. Even if I changed to another room, I had to check out before 10 o'clock and check in again at 2 o'clock in the afternoon. His attitude was not friendly. I repeatedly said that I extended my stay because I was not feeling well. I would rather hurry up if I knew I had to check out and check in again. The service concept is too inhumane. The cost performance is not high. I sincerely hope that Ctrip will not launch this hotel? The quality of service will really affect the mood of travelers.
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