The Sense Experience Resort - Preferred Hotels & Resorts

Great resort. Swimmingpool & gym are ok the rest is excellent.

Good location, good breakfast. Proactive front desk. Not a 5 star hotel structure, service or experience.

The service was very good. Everyone was eager to help. We did get upgraded since I am titanium with preferred resorts. Our room was comfortable. The beach was not what we expected the first two days, very wavy and not blue. The third day was spectacular. Flat, ( non wavy) blueish water and was, sandy! I hear it's like that most of the time its just that we hit cloudy weather. The set up with chairs and cabana was lovely too! Lunch at the sense resort was fabulous, great tarufo pizza! Francesco, the manager was great and caring. A suggestion would be a complimentary shuttle to some restaurants and sites. Also a little more experienced front desk employees. Other than that a great time!

Wonderful hotel in a beautiful setting... in follinica Lovely private beach. Beautiful room...we got an upgrade which was lovely. This really is a 5 star...from cleanliness to service...friendly, knowlegable and extreemly helpful. We loved it. Restaurant staff great. The food was really good in the restaurant. Breakfast lots of choice, really good service. Nothing was too much trouble for the staff they were more than helpful.

Our family of 4 booked a quadruple room for 4 nights in August. Check in was easy and we were quickly shown to our room which was spotless and had a large comfortable double bed and bunk beds for our 2 young adults, which was brilliant. The whole hotel had great WiFi, also very important to our teenagers. Breakfast was a lovely buffet with lots of choice, all of the waiters and restaurant staff were polite and lovely and could not do enough for us. Every meal, cocktail and ice cream was delicious. My only gripe was the sunbed situation on the beach where the hotel wanted to allocate us a space and 4 people were expected to share one umbrella and two sunbeds. There appeared to be a hierarchical system of which row your room type could go on, holding other spaces for families who may not (and did not) even show at the beach all day. When I asked the staff to help us they did so clearly grudgingly, quickly removing the “privilege” on our last day where I was then left dragging beds around the beach with no help at all. At £550 a night I would have expected better service at the beach, it certainly left a bad taste in what was otherwise impeccable service. I would happily recommend the hotel to others, I just feel the beach situation should be modernised and improved.