Via Camillo Cavour, 42, Florence, Tuscany, 50123, ItalySee Hotel Details
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1 night
Guest Reviews
8.3/10
Very Good
37 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities8.3
Service8.4
Cleanliness8.2
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All reviews(37)
Positive reviews(7)
Reviews with photos/video(2)
Negative reviews(9)
Eric Mochizuki
Classic Double Room
Stayed in Feb 2023
Couple
5 review
10/10
Outstanding
Posted on Mar 14, 2023
The staff were super nice, and helpful. And the view from the rooftop was also nice!
The room was just a little bit bothersome since it was next to the boiler.
Guest User
Economy Double Room
Stayed in Aug 2024
Couple
7 review
4.5/10
Posted on Oct 3, 2024
Florence Youth Hostel, it is recommended to find another
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Guest User
Classic Double Room
Stayed in May 2023
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 21, 2023
The room is in the middle of the old street, but the facilities in the room are not old. We live on the top floor, there is air conditioning and we don't feel the heat, and it is very close to the Sanctuary of Santa Maria del Fiore. There is a delicious chocolate shop nearby
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Guest User
Classic Double Room
Stayed in Jul 2024
Couple
1 review
3.0/10
Posted on Aug 6, 2024
Not worth choosing
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Anonymous User
Classic Double Room
Stayed in Nov 2022
Couple
1 review
8.0/10
Very Good
Posted on Dec 8, 2022
Excellent location for visiting the city. Also very close to the train station.
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Guest User
Stayed in May 2025
Family
8.0/10
Very Good
Posted on Jun 24, 2025
This place was a great place to stay! Center location in florence and room was quite cool. It had a loft where the bed was and the bathroom was on the first floor. There was air conditioning and room was cozy. Only downside would be if you have a hard time walking up stairs the stairs to the bed were very step going up.
Getaway52048690918
Stayed in Mar 2025
Traveling with friends
10/10
Outstanding
Posted on Apr 19, 2025
Perfect Trip in Florence!!! Everything was amazing, much more than expected! The room, the cleaning service, the gorgeous rooftop, the friendly staff.. Everything PERFECT! Can't wait to go back!! Thank you guys for such a beautiful stay :)
Response from Property: Thank you so much for such an amazing feedback! I'm so glad you've fully enjoyed your stay, it means a lot for us. Hope to see you back soon in Florence then, I'd be more than happy to welcome you again. Kind Regards, Federica - Residenza Conte di Cavour & Rooftop
Guest User
Stayed in Feb 2025
Other
4.0/10
Posted on Mar 28, 2025
Nothing like the photos, a lot smaller and needs re decorating. Roof terrace not as clean as photo. Mould found on the walls, Noisy at night. Bathroom very small, a large person would probably not be able to get into the shower. But good location.
Guest User
Stayed in Dec 2024
Other
4.0/10
Posted on Jan 10, 2025
the total experience was negative, we booked 3 rooms 9 months before arrival, they offered rooms in 3 different floors, all bathrooms smell terrible and one of the rooms was economy instead of classic that we booked and paid. complaints were expressed directly to Federica without anything to be done (except from a small bottle of wine in one room and a note saying sorry).Never propose to anyone and very disappointed
Guest User
Stayed in Oct 2024
Solo traveler
10/10
Outstanding
Posted on Nov 1, 2024
I stayed one night here as I was passing through. This hotel is great especially for location. You’re walking distance to everything. Room and bed was a good size. The lady working reception was very nice, and provided great information. I was early for checkin but I was able to leave my bags and explore as I waited.
Guest User
Stayed in Aug 2024
Other
2.0/10
Posted on Sep 20, 2024
Where to start! We got there,went up the lift which was old,rickety and full of dust,it banged going up,like the “tower of terror “ ride in the Disney park. We got in our first room straight outside reception,not much room at all then she moved us to the 4th floor to a room with a bedroom upstairs on 2 floors,which we thought would be better! Absolutely not,the toilet was tiny,you couldn’t even sit on the toilet without having the door open. You had to step over the toilet to get in the shower which just spit out water all over the place then the bedroom was up a plank of stairs which would not have passed health & safety back in the uk. Tv was not working either which just added to the problems. Also on checking out we had to lug our suitcases down 4 flights of steps as the lift had packed in,all in all a terrible hotel which I would recommend to my worst enemy!
Guest User
Stayed in Jun 2024
Other
4.0/10
Posted on Jul 20, 2024
Not a fan of this place. I don't know how I did it but I thought I was booking at there real hotel. My mistake. But this isn't a "hotel". It's a couple of rooms in an apartment building. Very expensive as well. The Rooftop had no shade so if you go up there during the day you just bake if its hot out, and it was, Shower was WAY to small even for Italy. The frame was held together by tape. Room size was ok as far as Italy goes but the bathroom and shower were a shoebox. The front desk girl was very helpful and could not be nicer but my advice would be to look elsewhere.
Guest User
Stayed in Jun 2024
Other
4.0/10
Posted on Jul 10, 2024
The pictures look better than the establishment and the rooms. Additionally, 1. There was a constant faint to moderate unpleasant odor in the rooms and throughout the hotel. 2. No front desk after hours. 3. Elevator bounces on certain floors. On the positive note, room service was good, and location was convenient. That said, would not return to this hotel.
Guest User
Stayed in Jan 2024
Couple
10/10
Outstanding
Posted on Feb 21, 2024
We stayed here for 6 nights over Valentine’s Day and were pleasantly surprised, we were on a budget and this accommodation was the most affordable in the city centre. We were worried after reading so many negative reviews but we had nothing bad to say about here at all! We stayed in a classic double room with a spacious bathroom and a large window. Everything worked and the TV came with Netflix, YouTube and Amazon prime. The rooftop was lovely and we spent most evenings up there drinking wine looking at the lovely view of the duomo, I’m not sure why it was previously described by others as a ‘death trap’, the steps were quite steep but that’s about it. It’s very high up but there are railings all the way around, we felt very safe. Our room was very clean and the receptionists were lovely, they were able to assist with any request we had and always asked us how we were/how our day was. It is less than a 10 minute walk from the Duomo and about 15/20 minutes from the tram/train station. If we stayed in Florence again, we would definitely stay here again.
Guest User
Stayed in Mar 2023
Other
2.0/10
Posted on Apr 24, 2023
THEY DO NOT ACKNOWLEDGE EMAILS! We booked 2 nights at this accommodation, and I informed the property twice that we will not be checking in at 3pm but we will be checking in early next morning as we want a place for luggage. When we arrived our PAID room had been given to someone else, We had a tour booked in which we missed due to the hotel messing us around by giving our paid room to someone else. When we finally got given a room, it was terrible, extremely small, we had to climb a very steep 'ladder like' stairs to get to our bed. The toilet was right in front of the shower door, virtually had to step over the toilet to have a shower. I have requested a refund, as they acknowledged they had received my email stating we will check in the early the next morning. I was told by reception on check out to email to receive a refund. I have emailed this property 3 more times since leaving as I have not yet received a refund. Do not book this place!