Days Inn & Suites by Wyndham Florence/Jackson Area

I feel the need to warn others about this hotel because I don’t usually complain about hotels but this was probably the worst I’ve ever seen a room. I was quickly looking for a place to sleep on our way back from Disney World and this was one of few options in the area, had a good rating and the pictures looked fine. They are definitely deceiving though! Only some of the rooms are updated, I got one that was not. The baseboards were falling off, the mirror had large black spots in it, and the shower had what looked like tape holding it together. On top of that, they don’t even wash the sheets between guests! I saw a black smudge, which I could recognize as makeup on the sheets near the pillow, so I pulled it back to check the rest of it, and found a spot of clear dried-up fluid near the middle of the bed. There was also a large yellow spot, looking to be dried up urine, near the corner of the bed. I was disgusted. I went back to the front desk, and the woman working was out front smoking so I almost didn’t even stop to checkout before leaving. But by the time I got my kids and bag back in the car she was back. So I went in to hand her the keys and kindly let her know the room wasn’t a room I could sleep in (and why), I said I thought about asking for another room but I don’t think I’d even trust it like I can’t sleep here after that, so we were gonna just continue our drive. She said she was sorry, and wouldn’t even have a room available to move me to, the best she could do was offer me new sheets. She said she reversed mine and my sisters check-ins (we had 2 rooms) and refunded her, and since I booked with a third party, I would need to contact them and they could contact the hotel for the refund to be approved. But surprise surprise, my sister didn’t actually get a refund, and the hotel is also refusing to approve my refund. I cannot believe they expect people to pay for rooms that are falling apart and don’t even wash the sheets, and then when they don’t have any room available, they’ll still take your money. So travelers beware, I would never trust this hotel.

Great Value and Wonderful Staff Food options were great with lots of places near by and breakfast provided at the hotel was perfect! Bed comfort was fantastic, my husband is very tall and he slept great. Internet access was very fast and didn't blink out or anything.

Great place to recharge! The room, bed, and bathroom were all top notch. The only negative was my son snoring.