Hyatt House Fishkill

Reviews of hotel were great before we went, but stay did not live up to photos and reviews. Bathroom tiles were moldy and put in a handicap room and would not move us. Being Hyatt rewards member didn’t seem to matter much. Patrons for family reunion were very loud and a no room left in dining area to eat breakfast

We stayed at this Hyatt House in February 2024, and then again in July 2025. In 2024 we really enjoyed our stay and had no complaints! But this time there was a marked difference in cleanliness and service. We were upgraded to a suite, which was really nice - but unfortunately we noticed right away things like stains on the walls, especially in the bathroom, and evidence of moisture damage. The bathroom door was coming apart in a lower corner clearly due to moisture. There was mold on the bathroom walls as well. And staff was not attentive to our requests - one day our room was never made up despite asking twice, and bath amenities were rarely replaced. We asked for a refill of body wash once it was empty in our room multiple times but it was never fulfilled. We just gave up and bought new soap from Walmart across the parking lot. Overall I was bummed the quality at this Hyatt has decreased. I’m a Discoverist and mostly have had great experiences at Hyatt properties. I hope this one gets refreshed!

Mister mark within the H-bar was a very sweet to me the whole week long stay. Just by simply speaking everytime he seen me and keeping up conversations while waiting on my food. Very great cook by the way! Gives great recommendations and his very polite and sweet!

Some of the rooms needs to be updated and better maintain. If you see feathers in the bed, then the comforter needs to be changed. There should be enough staff on hand to take care when there is a full house of guest for breakfast. Make sure to inspect the room and bedding.

Needs remodeled. Found the bathrooms specifically need a lot of help. No one changed our sheets for the length of our stay. Not sure if staff is getting paid enough to do a good job. Staff was friendly and helpful, but the building itself was not even close to other Hyatt locations.

We were pleasantly surprised with the layout and spacious 2 bedroom suite . The website pictures do not do it justice. Breakfast was really nice. Wish the seating area would’ve had more availability to seat more than two people at a table. There was a bar table that sat more people but isn’t that easy for short people and children.