Elong International Hotel (Phoenix Ancient City Branch)

Elong International Hotel (Phoenix Ancient City Branch) Reviews

Elong International Hotel (Phoenix Ancient City Branch)

Room 101, Building A, Liwan Parking Lot, Tuojiang Town, Fenghuang, Hunan, ChinaView Hotel Details
Elong International Hotel (Phoenix Ancient City Branch)
Elong International Hotel (Phoenix Ancient City Branch)Elong International Hotel (Phoenix Ancient City Branch)Elong International Hotel (Phoenix Ancient City Branch)
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Elong International Hotel (Phoenix Ancient City Branch) Guest Reviews

4.6/5
Very Good
266 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(266)
Positive reviews(255)
Reviews with photos/video(121)
Awesome amenities(49)
Convenient parking(33)
Classy environment(30)
Close to scenic area(27)
Friendly front desk staff(18)
Quiet & comfortable(15)
Tasty food(10)
Highly recommended(7)
Negative reviews(11)
Luca WorldTraveler
Superior Queen Room
Stayed in Dec 2024
Solo travelers
47 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Brand new, clean and comfortable. Good location can get there by car/taxi and a walk distance from the ancient city
Response from Property: Dear guests, thank you for your support of our hotel. We believe that good reputation comes from the most sincere satisfaction of guests. Your opinions are very important to us, and detailed services have always been our focus. We are honored to provide you with high-quality services. Whether it is a business trip or a trip, we sincerely welcome you to choose our hotel again! Looking forward to your visit again! Thank you very much for your good comments on our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and wish you a pleasant journey!
Guest User
Smart 2-bed Room
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Excellent! Above expectations!
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Anonymous User
Superior Twin Room
Stayed in Jan 2025
Travel with friends
3 review
0.5/5
Posted on Feb 24, 2025
I booked it based on the reviews on Ctrip. It looked nice when I first entered the room, but I couldn't get a close look. Fortunately, I'm a man, so I just had to put up with it for one night. In addition, the hotel also promotes foot bathing. What era is this? It's ridiculous to still do this.
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Response from Property: 親,看到您的評價,小藝心裏特別過意不去。房間沒讓您滿意,還碰上這些煩心事,小藝再次給您道歉!房間的消殺頻次我們已經提高到每月1次,您下次來再也不會出現這種情況了。泡腳推銷是旁邊第三方門店的臨時搞的活動,沒想到會打擾到您。我們已經和對方強調了絕對不能打擾到客人。希望您能再給我們一次機會,下次一定讓您住得舒舒服服的。要是您還有啥建議,儘管跟小藝説,小藝一定好好改!
Anonymous User
Superior Twin Room
Stayed in Nov 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The room is very clean, well-equipped, very close to the ancient city, and parking is convenient. The price is not expensive in the off-season, and it is right on the Tuojiang River. It is highly recommended. Service: Warm and thoughtful Environment: Very quiet.
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Response from Property: Dear~, I am so happy to see your favorable comments. Life is bright and everything is lovely, you deserve it the most! With your encouragement, we will work harder in the future, live up to your trust, stay true to our original aspirations, and move forward! Looking forward to meeting you next time
Anonymous User
Premium Queen Bed Room
Stayed in Oct 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The hotel lobby is very grand. The location is close to the ancient city. Parking is convenient. The service is very good. They were very enthusiastic and introduced us. We will come back next time.
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Response from Property: Dear guest, thank you for your support of our hotel. We believe that good reputation comes from the most sincere satisfaction of our guests. Your opinion is very important to us, and detail service has always been our focus. We are honored to provide you with excellent service. Whether you are on a business trip or traveling, we sincerely welcome you to choose our hotel again! Looking forward to your visit again!
Guest User
Premium Queen Bed Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The location is very good and it is very convenient to visit the scenic area. The hotel room is also very nice and clean. The service is very good and very enthusiastic. Highly recommended! I will come again next time if I have the chance
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Response from Property: Your satisfaction is our greatest motivation. We are honored by your 5-star praise and look forward to bringing you a wonderful experience again. Yilong Wanguo Hotel is located under the Nanhua Bridge, a landmark attraction in the ancient city, close to Tuojiang River, and is very convenient for visiting the ancient city. The hotel is in a large parking lot in the ancient city. It is the best chain hotel in Fenghuang Ancient City (no one else), with novel decoration and warm service. The Maglev Ancient City Landmark Station is a three to five-minute walk from the hotel. It is the best choice for your Fenghuang travel vacation. We are making progress every day and look forward to your visit again! I wish you and your family good health.
Guest User
Premium Queen Bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The hotel front desk service is warm and thoughtful. All the questions raised can be solved attentively. Although the hotel is in the scenic area, it is not noisy at all. The room is clean and tidy. Breakfast is also provided.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Premium Queen Bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The check-in experience was very good. Ms. Long at the front desk patiently showed us the room and checked in. The hotel is in a very good location. We will stay here again next time.
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Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for all hotel staff. Making every guest feel at home is the ultimate goal of our service. The warmly decorated hotel rooms are the best choice for your travels. It is our pleasure to serve you. All the hotel staff look forward to your next visit!
Guest User
Premium Queen Bed Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The room is clean and hygienic! The front desk lady has a good service attitude! Parking is also convenient. It is very close to the riverside of the ancient city. It is very convenient to see the night view at night. The hotel also has a rich breakfast!
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Premium Queen Bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The hotel has a good location, complete facilities, clean rooms, and the front desk service attitude is very good and enthusiastic. The breakfast is also very good. It is highly recommended if you plan to go to Fenghuang Ancient City.
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Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Premium Queen Bed Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The hotel environment is very good. The rooms are clean and tidy. The location is also very good. It is very convenient for travel. The service is very good and warm. Highly recommended!
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Response from Property: Dear guest, thank you for choosing to stay at our branch and giving us a favorable review. Your satisfaction is our greatest affirmation and motivation. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!
Guest User
Premium Queen Bed Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
This time when I was traveling, I saw this hotel while making a travel guide. I called to inquire about the location and found that the hotel was located just in the middle of the scenic area. There was a large parking lot at the door, which was very convenient for parking. I booked a room decisively. The hotel seemed to be newly renovated, very clean, and the facilities were complete. The hygiene in the room was also very clean. In short, it was a comfortable accommodation experience.
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Response from Property: Dear distinguished guest, hello! We are very happy to see your comments on our hotel. You praised our location, parking facilities and clean and comfortable rooms, which are the services we have been working hard to provide to every distinguished guest. We are also very happy that you chose our Elong Wanguo Hotel. Here we wish you happy every day.
Guest User
Family Suite
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Transportation: After exiting the Phoenix Range Rover Station, walk along Jinping Road for about 20 minutes and turn into the parking lot. Taxis are available along Jinping Road. Taking a taxi to the high-speed rail station only takes half an hour and costs about $25. Location: Behind the bar street, you will see the Tuojiang Tiaoyan Wooden Bridge as soon as you exit. It is very convenient to travel to the other side, and the snow bridge is not far away. Staff, facilities: Staff are courteous and professional. The family suite is located on the 5th floor. The elevator can only go up to the 4th floor and you need to take the stairs to the 5th floor. The laundry room and fitness room are both on the 5th floor. The laundry area is not small. There is a washing machine and a dryer, and free laundry detergent is provided. Room: The room is clean and comfortable, with a view of the Shaojiang River! The room is very well soundproofed and you can't hear the noise from the bar at all! The decoration is relatively new, the bathroom is larger than in the photo, and the wooden door is not transparent, which is great! ! Breakfast: This stay is for 3 adults. The family suite booked on trip.com only includes breakfast for 2 people. Thank you to the hotel for providing breakfast for one more person. Breakfast is served from 7:00 to 9:30. Because we played too late the night before, we didn't have breakfast until around 9. When we arrived, most of the fried rice and fried noodles had been eaten, but there were no kitchen supplies, only some steamed snacks. It is recommended that the hotel extend the breakfast time. After all, Fenghuang Ancient City becomes more and more exciting as the night goes on. Many people return home at night and want to sleep until they wake up naturally the next day. ** Recommended for 3 adults, you can also choose a twin suite. Although trip.com indicates that the maximum number of people is 2 people, I confirmed with the hotel that this room type can accommodate 3 adults. I just need to place an order to accommodate 3 adults. I also hope that trip.com can communicate with the hotel and make changes.
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Response from Property: Dear guests: We are greatly encouraged by your praise, and we will also refer to your sincere suggestions. We will continue to work hard to create a soul-touching luxury living experience for every quality traveler. When you first arrive, you are a guest. When you leave, you are a friend. When you return again, you will become a family. We look forward to welcoming you again in the near future!
Anonymous User
Premium Queen Bed Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
I'm very happy that I stayed in this hotel when it was not crowded. The hotel chain is trustworthy. Overall, the sanitation service is very good. Although the hotel is in the scenic area, it is not by the river and is not noisy. In short, it is great.
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Response from Property: Dear guest, wow! Your good comments are like a warm sun, illuminating our working mood! Thank you for your trust and support for our hotel. We are glad to hear that you like our location and are satisfied with the sanitary service. Indeed, we are located in the scenic area but far away from the river, aiming to provide guests with a quiet and comfortable resting environment. Thank you again for sharing such a great experience, and look forward to having the opportunity to serve you again. May you be happy and lucky every day! ~(^◡^)っ✂❤
Guest User
Superior Queen Room
Stayed in Sep 2024
Family
47 review
5.0/5
Outstanding
Posted on Oct 17, 2024
I revisited Fenghuang Ancient Town a year later. Last time I stayed in the ancient town, this time I stayed in this hotel by the Tuojiang River. It is very convenient to walk to the riverside. The rooms are spacious and clean, and the service staff are enthusiastic. There are plenty of parking spaces for off-peak travel.
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Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.