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Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(25)
Positive reviews(13)
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Negative reviews(3)
Anonymous User
Twin Room
Stayed in Nov. 2024
Family
6 review
4.0/5
Very Good
Posted on 17. Dez. 2024
Walking distance to Essen centre. Beds in twin room very narrow. Functional stay.
Markus
Family Room
Stayed in Aug. 2024
Family
1 review
5.0/5
Outstanding
Posted on 28. Aug. 2024
Quick check in. Clean room, good breakfast. 10minutes walk to city center.
Avoid this hotel. They engage in mismanagement, deception, and unfair trade practices. At busy times, they overbook their hotel and if there are not enough spontaneous cancellations, they start calling off guests themselves. In doing so, they cancel the guests with the cheapest rate first, not the guests who booked first. I was in town for a business trip and I heard five days before departure that my room was cancelled, even though I had booked a full year before. At that time, all other hotels were also fully booked. I tried everything, but they did not listen and pushed their way. Their offered ‘alternative’ was 25 km away and due to the late hours I have to do, not a serious alternative. They got me into quite a mess but they don't care about their customers. Money is all that matters. Don't go here!
Guest User
Stayed in Juni 2024
Other
1.0/5
Posted on 9. Juni 2024
Unfortunately, I had a bad experience with this hotel. I was under the impression that their hotel cost 65 euros per night. Unfortunately, upon arrival, it turned out that we had to pay 95 euros. If the facilities were in order, I would have accepted that. However, it turned out that the hot water did not work during our entire stay. Additionally, there was no possibility for breakfast that morning. I made several attempts to contact the hotel. After a few attempts, I received a response. The option offered was a refund of 9 euros. I found this to be very inadequate. I am dissatisfied with my experience at the hotel, as well as with how complaints are handled afterward.
Guest User
Stayed in Jan. 2024
Other
4.0/5
Very Good
Posted on 3. Jan. 2024
The hotel is part of the B&B chain, so you know in advance what you might expect. Rooms are basic but clean. And definitely OK for a night or for a couple of nights, they have a private bathroom, TV and climate control. Car park is available in front of the hotel (free of charge). The hotel is located just outside the 'Stadkern', it's a ten minute walk to the Limbecker Platz shopping center.
Guest User
Stayed in Mai 2023
Other
3.0/5
Posted on 10. Mai 2023
This is a nice, cheap simple hotel about 10 mins walk to the city centre. The big attraction was the large number of free car parking spaces, and what feels like a very safe area Rooms are OK and clean, and fairly cheap. Breakfast is relatively cheap and can be paid for on the day. If I was in Essen I'd happily stay there again.
Guest User
Stayed in Juni 2023
Other
2.0/5
Posted on 15. Juni 2023
Unspeakable treatment, experience never experienced (fortunately), in many years of traveling abroad. 2-night stay for business, booking made (knowingly) with overnight stay only. After the first night, I have breakfast, stating the room number. It was pointed out to me that breakfast was not included. I reply "fine, I'll pay for it (obviously!). Result, in the evening I return for the second night, and I can't access the room, because the 6-digit code in my possession no longer seems to work. At the reception, they tell me: yes , the code has been changed, because the breakfast was not paid for. At this point, I maintain my fair play, but inside myself I think: but how are these things here? Are the extras no longer paid at check out? pay extras from time to time? They're afraid that I'll run away without paying (even though they have a room already paid for, credit card details, company details...). Crazy stuff! I would have liked to leave the hotel at that precise moment Shameful treatment.
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Guest User
Stayed in Okt. 2024
Other
3.0/5
Posted on 29. Okt. 2024
Zimmer ausreichend groß und sauber. Das Bad ist klein,aber sinnvoll ausgenutzt. Parkplatz gratis Negativ war,dass sowohl die Handseife,als auch das Duschgel leer waren und die bereit stehenden Becher benutzt waren ☹️ Ausserdem war am Morgen im Frühstücksraum eine Wahlveranstaltung ( müsste bulgarien gewesen sein) und dadurch mega laut und ein gewussel, wie zur rushour!!! Sehr nervig!!! Gemütlich Frühstücken ist anders - wobei das Frühstück ansonsten lecker war....