Canopy by Hilton Jersey City Arts District Reviews

Check in was late. Rooms are spacious and quiet, and good location. Restaurant food can pass on it

An excellent location to NY and other parts of NJ. Nice reception desk staff.

Room was bit small for a family of four but good location to access to Manhattan.

Hello, how about I only stayed one night for the reason that the air conditioners did not work and they did not offer me to change rooms and I saw preferential treatment to other clients. The truth is I am very dissatisfied with the hotel. I would never stay there again, it was a bad experience. For my family . And I would like to know if you can offer me a refund because it was something beyond my control.

Very good hotel with large room as well location.Overall experience was really good

When I came they gave me twin bed , and my booking was for king size , then I called the guy from the reception and he was super helpful and friendly, he apologized and offer me bigger room , but sadly the bigger room was heater doesn’t working and the room was dirty from people before , I called the reception again and he offered me to change room but I didn’t want because already was late 1:30 Am , I just wanted to sleep after long time flight, so I covered myself with blanket and slept until next day , next day I discovered that the sink leaking water. So problems never end with room , the two reception guys was super friendly and helpful and they offer me to fix and change but anyway I didn’t have time for that, but after all I think the location is perfect and the bed so comfortable, i guess it’s just by chance to have same my problem , Also I be aware of one African American reception guy, he is so rude and he speaks in bad way, I let my baggage at hotel and went out and once I come to pick it up I stayed for about two hours in lobby sofa , seems that he didn’t like that , and start to speak in rude way and very aggressive.

Very clean and convenience for trip in new jersey city and nice staffs during check in and out.

An alternative to hotels in the New York City. It’s well designed and it’s much more quite than the city.

Hotel is very new and clean. Staff are friendly and helpful. Location is excellent with a 2 min walk to PATH station. Decent and comfortable stay overall

Great hotel - new hotel in good location near the PATH station. Service by hotel is great, beds are big.

No fridge

It is very close to the subway entrance, and there is a supermarket right after the subway exit. If you are dragging a suitcase, remember to look at the signs in the subway. There are relatively few elevators. This hotel is the most spacious hotel in this US trip. The rooms in New York are really small and expensive. This area is also very bright. If you want to go to New York, the Path line is very fast.

The service attitude is really bad. I arrived at 5pm and was told that there was only one room near the elevator entrance, and the others were not cleaned. I waited for more than an hour before being told that this room type only had the one near the elevator entrance. So what were I waiting for? There were yellow stains on the towels. The air conditioner broke down the next day and they said that all the floors were broken, unless I moved to a lower floor.

Family travel, the hotel is very new, but it is not worth staying in New Jersey for more than $300 a night for a 4-star hotel. It is very close to the subway station, less than 5 minutes away, very convenient, there is a supermarket next to it, it is convenient to buy fresh fruits, but the price is a little expensive