the Suites Shanghai

the Suites Shanghai Reviews

the Suites Shanghai

1 West Huaihai Road (Huaihai Xi Lu), Xuhui District, Shanghai, 200030, ChinaSee Hotel Details
the Suites Shanghai
the Suites Shanghaithe Suites Shanghaithe Suites Shanghai
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Guest Reviews

8.2/10
366 review
Verified reviews
Location8.3
Amenities7.9
Service8.2
Cleanliness8.3
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All reviews(366)
Positive reviews(316)
Reviews with photos/video(38)
Easy to get around(65)
Convenient location(50)
Amenities were average(49)
Large rooms(39)
Close to metro(27)
Great value for money(18)
Friendly front desk staff(8)
Perfect for business trips(6)
Negative reviews(50)
Otautahian
Deluxe Single Room
Stayed in Jul 2024
Solo travelers
102 review
8.0/10
Very Good
Posted on Aug 29, 2024
The hotel is right next to exit 3 of Jiaotong Metro station on lines 10/11. There is a Starbucks next to the lobby, and a 7-11. My room was huge and had a lovely view to the west. Breakfast was a bit basic.
6/9
Response from Property: Thank you for staying in our hotel! Thank you for your detailed review! Please forgive and sympathize with our shortcomings! I wish you a happy life and look forward to your visit again!
tranglee
Superior Queen Room
Stayed in Jul 2024
Family
2 review
9.0/10
Great
Posted on Sep 4, 2024
Quite old hotel. They provided toothbrush and comb at receiption. No robot delivery. The hotel located at Jiaotong Uni Station exit 3, but no esclator. It quite inconvinient for lugguage carrying. There is 7Eleven shop and Starbuck on 1st floor. Hotel is also near Wukang road where r lots of coffee shops.... . Behind the Hotel is the univerity dominotory. Walk 1 km then can see local daily living.
Response from Property: Thank you for staying at our hotel! Thank you for your comments and encouragement. Please forgive and sympathize with our shortcomings! I wish you a happy life and look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Travel with friends
4 review
9.5/10
Amazing
Posted on Apr 24, 2024
Great location, good service, nice view, big rooms. The amenities are a little old.
Response from Property: Thank you for staying in our hotel! Thank you for your comments and encouragement for our work. Thank you for your understanding of our shortcomings! I wish you a happy life and look forward to your visit again!
MatthewHiscox
Superior Queen Room
Stayed in Jan 2025
Solo travelers
1 review
6.0/10
Posted on Feb 9, 2025
Dated needs refurb
Response from Property: 感謝您入住本酒店!萬分感謝您的點評,感謝您體恤我們的不足!祝您新年事事順心順意,期待您能再次光臨!
Guest User
Superior Queen Room
Stayed in Aug 2023
Solo travelers
2 review
8.0/10
Very Good
Posted on Sep 12, 2023
Nobody could speak English, so it was really hard to talk. The location is very nice in front of a metro station and you can go to anywhere. I really appreciated how cleaners were fast. As soon as I left my room, they came and clean and organized all. So impressed.
Response from Property: Thank you for staying at our hotel! Thank you for your review and understanding of our shortcomings! I wish you a happy life and look forward to seeing you again!
wc
Boutique Family Room
Stayed in Jul 2024
Solo travelers
15 review
9.5/10
Amazing
Posted on Sep 3, 2024
Strategic location
Response from Property: 感謝您入住本酒店!謝謝您的點評及鼓勵,也請您原諒並體恤我們的不足!祝您生活愉快,期待您能再次光臨!
Guest User
Boutique Family Room
Stayed in Apr 2025
Family
6 review
10.0/10
Outstanding
Posted on Jun 2, 2025
The subway station is downstairs, which is very convenient. You can go directly to Hongqiao Railway Station, Disneyland, and Nanjing Road without changing trains. You can walk to Wukang Building. The hotel front desk service is very good, the room is clean and tidy, good reviews
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Response from Property: Thank you for staying in our hotel! Thank you very much for your comments and encouragement! I wish you a happy life and everything goes well. I look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 25, 2025
Convenient transportation, subway and bus are very convenient, life is convenient, breakfast outside is also close and rich and varied. The stay is quiet and hygienic. The scenery is unique and the view is wide!
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Response from Property: Thank you for staying in our hotel! Thank you very much for your comments and encouragement! I wish you a happy life and everything goes well. I look forward to your visit again!
ssvics
Boutique Family Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 6, 2025
We stayed here for four consecutive nights during the May Day holiday. The transportation is very convenient, and the subway entrance is right next to the hotel. Although the hotel is a bit old, the environment and sanitation are OK, and the room and bed are big enough. The service is also good, and the stay is quite comfortable. My family is quite satisfied.
Original TextTranslated by Google
Response from Property: Thank you for staying in our hotel! Thank you very much for your review and thank you for your understanding of our shortcomings! I wish you a happy life and everything goes well, and I look forward to seeing you again!
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Travel with friends
15 review
9.5/10
Amazing
Posted on May 1, 2025
The location of the hotel is very good. The hotel is right downstairs from the subway entrance. The subway entrance No. 3 is a long staircase, which is not very friendly to people with heavy luggage. The hotel is old and the facilities are not updated. The central air conditioner is very noisy. There is no socket at the bedside and no place to turn off the lights. I couldn't borrow a power strip from the front desk. There is only a socket next to the table.
Original TextTranslated by Google
Response from Property: Thank you for staying in our hotel! Thank you for your review. We are sorry that our facilities did not meet your expectations. We apologize! Please forgive and sympathize with our shortcomings! I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 2, 2025
The staff is very nice, the house is spacious and clean, and there is a subway station opposite, so it's very convenient to go anywhere
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Response from Property: Thank you for staying in our hotel! Thank you very much for your comments and encouragement to our work! I wish you all the best in the new year and look forward to seeing you again!
ZimeiZimmy
Superior 2-bed Room
Stayed in Dec 2024
Travel with friends
3 review
7.2/10
Posted on Jan 17, 2025
🛏️Sleep: The bedding and mattress experience needs to be improved. 📍Location: The room size and location are excellent! You can see the Wukang Building from the window ~ It is a few stops away from the Bund Metro. 😊Service: The service attitude of the lobby security and the front desk are very good! 💰Price: The price of more than 400 is also a conscience price in the center of Shanghai!
Original TextTranslated by Google
Response from Property: Thank you for staying in our hotel! Thank you very much for your comments and encouragement of our work. Please forgive and sympathize with our shortcomings! I wish you a happy life and look forward to seeing you again!
pompeyboy
Superior Queen Room
Stayed in Dec 2024
Business travelers
13 review
10.0/10
Outstanding
Posted on Jan 16, 2025
The hotel is conveniently located and the rooms are comfortably furnished. You can also check out the popular building nearby: Wukang Building.
Original TextTranslated by Google
Response from Property: Thank you for staying in our hotel! Thank you very much for your comments and encouragement to our work! I wish you a happy life and look forward to seeing you again!
Guest User
Boutique Family Room
Stayed in Apr 2025
Family
8 review
10.0/10
Outstanding
Posted on Jun 1, 2025
Very convenient, just get off at Exit 3 of Jiaotong University Metro Station. Two rooms with two large beds are really suitable for families traveling with older children. The above two advantages completely cover up the disadvantage that the facilities are a bit old.
Original TextTranslated by Google
Response from Property: Thank you for staying in our hotel! Thank you very much for your comments and encouragement! I wish you a happy life and everything goes well. I look forward to your visit again!
Anonymous User
Superior Queen Room
Stayed in Apr 2025
Other
1 review
9.5/10
Amazing
Posted on May 26, 2025
The hotel is in a very good location, in the city center, and it is very convenient to go anywhere. The hotel is relatively old, and you can see it in the facilities and equipment, and the towels also say 2019, but the basic functions are quite good, and the traces of time add a sense of tranquility. Parking is also very convenient, just downstairs, and there is no parking fee.
Original TextTranslated by Google
Response from Property: Thank you for staying in our hotel! Thank you very much for your review and for your consideration of our shortcomings. I wish you a happy life and everything goes well. We look forward to seeing you again!