Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.6
Service8.7
Cleanliness9.3
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All reviews(78)
Positive reviews(77)
Reviews with photos/video(17)
Clean and tidy(20)
Awesome stay(20)
Delicious breakfast(11)
Awesome rooms(9)
Great service(9)
Perfect for business trips(8)
Convenient location(6)
Great location(4)
Negative reviews(1)
Guest User
Comfort Double Room
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Feb 28, 2025
Top super clean comfortable i can recommend this hotel to everyone
Response from Property: Dear guest,
Thank you for your excellent review! We are delighted to hear that you were so satisfied with the cleanliness, comfort and our service. Your recommendation means a lot to us and we are happy that you had such a positive stay with us.
We would be delighted to welcome you back soon!
Best regards,
Sergej Rosenberg
Online Reputation Manager
Your team from H-Hotels
Travyyy
Comfort Double Room
Stayed in Jun 2025
Business traveler
44 review
5.0/10
Posted on Jul 23, 2025
Non standardized hotel staff service, air condition is terrible, always on and off, called front desk many times, it didn’t get improved.
Response from Property: Dear Travy,Thank you for your honest feedback. We're sorry that you didn't enjoy your overall experience with us, but we're glad that you were satisfied with some aspects of our service. We'll continue to work hard to improve our offerings and hope that you'll give us another chance in the future.Best regards,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
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Comfort Twin Room
Stayed in Jun 2025
Family
7 review
9.5/10
Amazing
Posted on Jul 22, 2025
Very good facilities and services. Would be happy to come back in future.
Response from Property: Dear guest, How lovely to know that your stay at our hotel was associated with fantastic impressions which is the reason for your awesome rating. The satisfaction of our guests is our highest priority, and we are more than happy that we have reached your expectations of a pleasant stay to the fullest and you will come back. Please visit us again and re-experience our warm as well as excellent hospitality. Kind regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
The Judge King
Comfort Double Room
Stayed in Mar 2025
Business traveler
30 review
7.0/10
Posted on Apr 14, 2025
Nice hotel for 1-2 nights stay.
Generally clean, locatin wise its optimal if you are in escbonn
Response from Property: Dear Guest,Thank you for rating on your recent stay at our H+ Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore, we hope for another opportunity to be your host and improve your impressions.Sincerely, Your H-Hotels Team,Christina Dinklage - Online Reputation Manager
Mariah Hussain
Comfort Double Room
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Nov 30, 2024
Perfect hotel so clean and staff were always avaible to help
Response from Property: Dear Mariah Hussain, Thank you so much for your perfect rating! We are thrilled to hear that you found our hotel clean and that our staff was always available to assist you. Your kind words mean a lot to us.We look forward to welcoming you again in the future!Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Trippin’
Comfort Twin Room
Stayed in Jul 2024
Solo traveler
40 review
8.5/10
Very Good
Posted on Aug 16, 2024
Hotel was very close to the train and Frankfurt’s main areas so very easy to get around. Room AC wasn’t working but room was changed on day 2 after the staff attempted to fix it. The breakfast buffet had amazing options. Unfortunately the gym was inoperable during the length of my stay which was the main reason I opted for the hotel. I was told I could have vouchers for a local gym but when requested they said they must have run out. I was grateful to have a taxi ride to and from the camp where I dropped off my daughter for the week.
6/8
Response from Property: Dear guest,Thank you very much for your review and the time you took to write it. We hope to be able to completely convince you on your next visit and wish you all the best until then!King regards, Your team from the H-HotelsSergej Rosenberg - Online Reputation Manager
William Sun 1987
Comfort Twin Room
Stayed in Jun 2024
Business traveler
187 review
9.5/10
Amazing
Posted on Jul 12, 2024
very nice hotel to stay, with a parking place and good breakfast.
Response from Property: Dear William, thanks a million for your fantastic review. We are happy to read, that you enjoyed the excellent breakfast and the comfortable location. We are more than happy about your 5-star rating. Please come back soon for another brilliant stay. Greetings from Frankfurt Eschborn. Kind regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in May 2024
Couple
1 review
7.5/10
Posted on Jun 17, 2024
Room was so clean and facilitated with modern air conditioner and usb c ports. It does not have slippers for guests.
Breakfast was good enough but not with varied tastes, not so much international buffet.
Response from Property: Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Anonymous User
Comfort Double Room
Stayed in Jul 2024
Couple
4 review
10/10
Outstanding
Posted on Nov 14, 2024
Amazing hotel everything is brand new breakfast was also amazing
Response from Property: Dear Guest,Thank you for your perfect rating! We are delighted to hear that you had such a positive experience and that you enjoyed the brand-new facilities and amazing breakfast.We look forward to welcoming you back soon!Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Carles C
Comfort Twin Room
Stayed in Jun 2024
Business traveler
9 review
10/10
Outstanding
Posted on Jul 6, 2024
Very nice place , clean and friendly staff, it’s worth it
Response from Property: Dear Mr. Carles, Thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional friendly staff members. We have forwarded your comment to them and hope to welcome you back soon. Kind Regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Anonymous User
Comfort Double Room
Stayed in Apr 2024
Business traveler
5 review
9.5/10
Amazing
Posted on May 20, 2024
Fast internet and a good gym
Response from Property: Dear guest,Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from Frankfurt Eschborn. King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Hailinfeng
Comfort Double Room
Stayed in Apr 2025
Business traveler
48 review
10/10
Outstanding
Posted on May 12, 2025
Every time I come to Frankfurt, I will choose to stay here. There are fully covered supermarkets next to it, a few hundred meters away from the car rental company Sixt, less than half a kilometer away from the highway, and a wide range of local and Chinese food around. It is worth recommending!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your great review! We are delighted to hear that you enjoyed your stay with us and that you were satisfied with the location and amenities of the hotel. We are pleased that you have chosen our hotel as your preferred accommodation in Frankfurt and that you appreciate the surrounding area.Your positive feedback is valuable confirmation that we are on the right track to providing our guests with a pleasant stay. We would be delighted to welcome you back on your next stay!Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Oct 2024
Business traveler
8 review
10/10
Outstanding
Posted on Nov 12, 2024
The room is clean and the breakfast is quite rich. It would be best if free mineral water could be provided. Otherwise, if there is mineral water on the day of check-in, it is not enough to drink.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your perfect review! We are very pleased that you liked the cleanliness of the rooms and the breakfast. We appreciate your feedback and will gladly consider your suggestion regarding free mineral water bottles.We hope to welcome you back soon!Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Aug 2024
Family
37 review
9.0/10
Great
Posted on Sep 23, 2024
New modern hotel stylish, beautiful hotel, breakfast is great. No kettle in the room, it is always frustrating, they brought it on request, but it is always only a kettle, without cups, tea or coffee.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon. Greetings from the H+ Hotel Frankfurt Eschborn. Kind regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Kelly
Comfort Double Room
Stayed in Dec 2024
Business traveler
2 review
10/10
Outstanding
Posted on Jan 12, 2025
clean! Large space! There are also carts available for large luggage! The hotel staff is very friendly
Original TextTranslated by Google
Response from Property: Dear Kelly,Thank you for your great review! We are very pleased that you liked the space, the cleanliness and the availability of the trolleys. We also really appreciate the praise for our friendly staff.We hope to welcome you back soon!Best regards,Your team from the H-HotelsSergej Rosenberg - Online Reputation Manager