La Picasso

Firstly, we were originally booked at Lapicaso. However, without any prior notice or explanation, we were abruptly moved to a guest house that was completely unacceptable. The guest house had water leaking from the ceiling, dirty pillows, and foul-smelling linens. It was in no condition to accommodate guests. We had to demand to be moved back to Lapicaso — the property we had booked in the first place. Once at Lapicaso, I experienced another serious issue. I woke up in a room full of water and stepped into it on my way to the bathroom — a completely unacceptable and unsafe situation. I was moved to another room that same morning. What shocked me even more was witnessing the cleaning process. The staff member prepared the room using dirty rags, no detergent, and no disinfectant — just dirty water. The level of hygiene was appalling. On top of that, the shower was clogged, adding to the discomfort. I am absolutely disgusted even thinking about it and deeply disappointed by the entire experience. This is not what my company paid for, and I expected a far higher standard of cleanliness, safety, and professionalism.

Day 1 of our booking the guesthouse moved us to another because they were fully booked . Ceiling was dripping on my face in the middle of the night , the care takers make noise , friends hooting at the gate . The pillow cases were smelling . I did not feel safe. Geyser was shut off for almost 3 hours in the evening I had to shower around 10pm . My shower drain had just a Big Hole . Wouldn’t recommend it at all !! We had the worst experience 0/100

Can be improved The reception was very welcoming. The room was clean and impressive. The bed had clean sheets. The place was quiet, and the Wi-Fi was stable. I felt very safe, as I could park my car behind a remote-controlled gate. However, there were a few minor details that could be improved. A desk would be a convenient addition to the room for working or writing. The toilet seat was installed too high, making it uncomfortable to use. The tap in the bathroom was loose and too large for the cabinet, and the shower was higher than it should be and too big for the shower space. The two bedside table lamps were also too large for the tables. I would appreciate it if the establishment could address these small details to enhance the comfort and convenience of the room for guests. Additionally, I would like to clarify a discrepancy regarding the complimentary breakfast. The package includes free breakfast, but the establishment claims this is a mistake. I kindly request that this matter be rectified. Thank you for your attention to these matters.

Staff very friendly