Emeishan Baiyin Hot Spring Smart Hotel Guest Reviews
4.6/5
Very Good
571 review
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Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(571)
Positive reviews(544)
Reviews with photos/video(117)
Classy environment(77)
Friendly front desk staff(49)
Quiet & comfortable(39)
Convenient parking(30)
Many amenities(29)
Close to scenic area(27)
Shower difficult to use(15)
Perfect for kids(11)
Negative reviews(27)
Guest User
Superior Smart Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Good location: You can walk to the Baoguo Temple Visitor Center to take a bus
Good environment: Not noisy nearby, buses are allowed to park far away
Good hygiene: The room is clean and tidy, and the items are delivered in time
Good service: I stored my luggage for 2 days, but forgot it when I left, and the hotel called a taxi to deliver it to the station, thank you very much!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your tasteful choice and valuable advice! Our hotel's breakfast has been improved and optimized. Our hotel is voice-controlled smart room, our hotel windows are double-layer hollow soundproof glass, and our hotel offers free parking. Our hotel is only 900 meters away from the Baoguo Temple Visitor Center. In addition, our hotel's hot spring pools have been completely updated and the temperature is high. We will also give you a free upgrade when you visit next time. Welcome to return to the world's natural and cultural dual heritage Mount Emei. I wish you and your family a happy life, good health, and career progress!
Guest User
Superior Smart Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
A very good hotel, the room is clean and bright, the bed is comfortable, so I can sleep well and prepare for the next day's trip. The front desk service is warm and warm. The breakfast is satisfactory, and the temperature of the hot spring is very pleasant. I can take a bath in 48 degrees in winter and sweat slightly. It is especially recommended for people who are afraid of the cold in winter to come and soak
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your tasteful choice and valuable advice! Our hotel's breakfast has been improved and optimized. Our hotel is voice-controlled smart room, our hotel windows are double-layer hollow soundproof glass, and our hotel offers free parking. Our hotel is only 900 meters away from the Baoguo Temple Visitor Center. In addition, our hotel's hot spring pools have been completely updated and the temperature is high. We will also give you a free upgrade when you visit next time. Welcome to return to the world's natural and cultural dual heritage Mount Emei. I wish you and your family a happy life, good health, and career progress!
Lxd、
Superior Smart Room
Stayed in Dec 2024
Travel with friends
9 review
2.5/5
Posted on Jan 9, 2025
The room seemed okay when I first entered it, because I went hiking not long after I put my luggage that day and didn't pay much attention to it. However, when I came back from climbing, I saw a lot of problems. The heating was very noisy and the previous tenant left a room on the table. The stains were still not cleaned and the water heater in the toilet kept dripping. However, I was really tired after climbing the mountain and didn't want to run around, so I didn't choose to check out. The most outrageous thing is that the hotel's laundry room provides laundry services, but it requires guests to bring their own washing powder and laundry detergent. It feels very outrageous.
Original TextTranslated by Google
Response from Property: 尊敬的客人朋友,非常遺憾沒能給您帶來良好的體驗,你反映的問題我們非常重視,床頭櫃上的印跡是因為個別遊客不正確使用熱水壺造成的燙傷痕跡,我們會立即更換這個牀頭櫃,你提到的熱水器滴水是因為熱水器安全閥自動泄壓的正常反應,峨眉時光整個大區域都是電熱水器,是電熱水器都會自動泄壓,以此確保您的人身安全,當然您在入住期間可以通知我們的客房服務來為您做人工泄壓,泄壓後就沒有水滴聲了,關於洗衣房洗衣液應該是您沒有找到的緣故,你通知我們客房服務都會給您免費提供的,我們不會捨不得一點洗衣液,當然您也可以定我們的智能影音房,這個房型內是配備了洗衣機的,期待您的再次光臨,祝新年快樂。
Tianshuisangdela
Smart 2-bed Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 1, 2025
We booked a smart king-size bed room for 2 nights. It was very comfortable to watch TV. The screen was large enough and the sanitation was very clean. Most importantly, it was close to the scenic spot, convenient for eating out, inexpensive and you can soak in hot springs. There is a washing machine in the room for washing clothes. In general, the supporting facilities are very complete and it was a very satisfying trip.
Original TextTranslated by Google
Response from Property: 尊敬的客人朋友非常感謝您如此有品位的選擇和寶貴意見!我們酒店的早餐已經做了改進和優化,我們酒店都是語音控制智能房,我們酒店窗户是雙層中空隔音玻璃,我們酒店是可以免費停車的。我們酒店離報國寺遊人中心只有900米,另外我們酒店的温泉泡池已經全部更新,温度高。在您下次光臨時我們還會給您做免費升級,歡迎您再回世界自然文化雙遺產峨眉山,在此祝您全家生活愉快、身體健康、事業進步!
Yizhao
Smart 2-bed Room
Stayed in Nov 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The hotel is located at the foot of Mount Emei. First of all, the service is very good, and they also helped to upgrade the room type. The room is fully intelligently controlled, which is very convenient. The environment is quiet and clean, and you can have a good rest. There is also a delicious breakfast and an indoor hot spring bath, which is very cost-effective. It is recommended for tourists who want to recharge their energy before climbing or recover after going down the mountain.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your tasteful choice and valuable advice! Our hotel's breakfast has been improved and optimized. Our hotel is voice-controlled smart room, our hotel windows are double-layer hollow soundproof glass, and our hotel offers free parking. Our hotel is only 900 meters away from the Baoguo Temple Visitor Center. In addition, our hotel's hot spring pools have been completely updated and the temperature is high. We will also give you a free upgrade when you visit next time. Welcome to return to the world's natural and cultural dual heritage Mount Emei. I wish you and your family a happy life, good health, and career progress!
Chieryuchen
Smart Queen Room
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The room was big and clean. We booked a single room, which was upgraded to a 2.4m king-size bed room for free. The hotel is located in a new residential complex. The environment of the entire complex is very good, and the hotel environment is also very good. There are also many snacks and barbecues around the hotel at night. There are also convenient supermarkets. You can also soak in the hot springs for free when staying in the hotel, but we didn't bring swimsuits, so we didn't use them.
Original TextTranslated by Google
Response from Property: Thank you very much for your tasteful choice and valuable advice! Your suggestions have greatly encouraged the hotel and are also the driving force for our efforts to improve and progress. We will continue to maintain your enthusiasm for life and strive to make every guest feel at home. We look forward to your face-to-face teaching again! Welcome to Mount Emei, a world natural and cultural dual heritage site. I wish you and your family a happy life, good health, and career progress!
Guest User
Superior Smart Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Smart and convenient, good hygiene. Avant-garde design, good quality, refrigerator, range hood, induction cooker for cooking. The restaurant is grand, parking is convenient, very satisfied! Will go again.
Original TextTranslated by Google
Response from Property: Thank you very much for your tasteful choice and valuable advice! Your suggestions have greatly encouraged the hotel and are also the driving force for our efforts to improve and progress. We will continue to maintain your enthusiasm for life and strive to make every guest feel at home. We look forward to your face-to-face teaching again! Welcome to Mount Emei, a world natural and cultural dual heritage site. I wish you and your family a happy life, good health, and career progress!
Kok chin
Smart 2-bed Room
Stayed in Aug 2024
Other
6 review
2.2/5
Posted on Sep 13, 2024
The hotel room was satisfactory. It was just that the warm reminder frightened us and caused us to have a bad sleep. The hotel breakfast was really not good. There was nothing to eat at 7 o'clock in the morning. There was also a coffee machine without coffee. Maybe I misread this hotel. It doesn't look like a 4-star hotel at all.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, we are deeply sorry for not bringing you a good experience! We have carefully investigated the issues you reported and now report the situation to you: 1. Ctrip VIP guests staying in our hotel, we have provided free upgrades to VIP guests if the room status allows, and your room has also been upgraded to a full smart audio and video room for free. If we upgrade you to the wrong room, we will not let you worry next time; 2. We serve breakfast at 6:50 in the morning. If you eat at 7 o'clock and there is no food, we are also very puzzled. Where did the food go in 10 minutes? We immediately checked the surveillance. 3. About the coffee problem you mentioned, it is indeed a big problem. In July, more than 100 guests complained to us, saying that they were not used to coffee and asked us to replace coffee with other drinks. We have to meet the requirements of more than 100 guests, but there is really no way, we have to lose sight of the big picture. 4. About the notice in the guest room, I am wronged. Hundreds of guests have broken the electric curtains, but there is no big notice saying that they don’t know how to use these equipment. It’s all our fault. If we meet people as high-quality and high-quality as you, we don’t need to post notices. In short, we strive to improve, serve attentively, and deeply accept criticism and correction.
Guest User
Superior Smart Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Good service attitude and warm room.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your tasteful choice and valuable advice! Our hotel's breakfast has been improved and optimized. Our hotel is voice-controlled smart room, our hotel windows are double-layer hollow soundproof glass, and our hotel offers free parking. Our hotel is only 900 meters away from the Baoguo Temple Visitor Center. In addition, our hotel's hot spring pools have been completely updated and the temperature is high. We will also give you a free upgrade when you visit next time. Welcome to return to the world's natural and cultural dual heritage Mount Emei. I wish you and your family a happy life, good health, and career progress!
Guest User
Smart 2-bed Room
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The environment is very good, the service is in place, very clean, the room is very smart, the bed is very comfortable, the transportation is very convenient, the overall is very good, super recommended, I will stay here again next time!
Original TextTranslated by Google
Response from Property: Thank you very much for your tasteful choice and valuable advice! Your suggestions have greatly encouraged the hotel and are also the driving force for our efforts to improve and progress. We will continue to maintain your enthusiasm for life and strive to make every guest feel at home. We look forward to your face-to-face teaching again! Welcome to Mount Emei, a world natural and cultural dual heritage site. I wish you and your family a happy life, good health, and career progress!
Guest User
Smart 2-bed Room
Stayed in Jun 2024
Couples
64 review
5.0/5
Outstanding
Posted on Jul 19, 2024
The room is large and clean. It has a refrigerator, washing machine, and dryer, which is very convenient. The bathroom is not separated into wet and dry areas. The breakfast is also OK, but the air conditioner is broken and it is a bit hot.
Original TextTranslated by Google
Response from Property: Thank you very much for your tasteful choice and valuable advice! Your suggestions have greatly encouraged the hotel and are also the driving force for our efforts to improve and progress. We will continue to maintain your enthusiasm for life and strive to make every guest feel at home. We look forward to your face-to-face teaching again! Welcome to Mount Emei, a world natural and cultural dual heritage site. I wish you and your family a happy life, good health, and career progress!
Guest User
Smart 2-bed Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Arrived in the afternoon, I thought I was early, then sang the hotel's free karaoke and then took a hot spring bath, had a meal after the bath, came back to play the hotel's free mahjong, didn't waste any time, it was very good, the room was not bad, slept well, breakfast ended at 10 o'clock, this scenic hotel can be praised
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your tasteful choice and valuable advice! Our hotel's breakfast has been improved and optimized. Our hotel is voice-controlled smart room, our hotel windows are double-layer hollow soundproof glass, and our hotel offers free parking. Our hotel is only 900 meters away from the Baoguo Temple Visitor Center. In addition, our hotel's hot spring pools have been completely updated and the temperature is high. We will also give you a free upgrade when you visit next time. Welcome to return to the world's natural and cultural dual heritage Mount Emei. I wish you and your family a happy life, good health, and career progress!
Guest User
Superior Smart Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The bed was good, and I slept very comfortably. The sanitary conditions and service were also good. The light in the hot spring downstairs was dim, and it was a public bath, so I couldn't see the people across the street very clearly. It was good. I left my phone on the table after taking a hot spring bath. Fortunately, the staff helped me put it at the front desk. I bought a new one... Special thanks
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your tasteful choice and valuable advice! Our hotel's breakfast has been improved and optimized. Our hotel is voice-controlled smart room, our hotel windows are double-layer hollow soundproof glass, and our hotel offers free parking. Our hotel is only 900 meters away from the Baoguo Temple Visitor Center. In addition, our hotel's hot spring pools have been completely updated and the temperature is high. We will also give you a free upgrade when you visit next time. Welcome to return to the world's natural and cultural dual heritage Mount Emei. I wish you and your family a happy life, good health, and career progress!
Guest User
Superior Smart Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
In winter, you should soak in hot springs. After soaking, you will feel comfortable all over! We went at the right time. The lady at the front desk asked us to go to the hot springs during off-peak hours. It was really quiet when we went, just like a private room. The room was also clean and comfortable, okok
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your tasteful choice and valuable advice! Our hotel's breakfast has been improved and optimized. Our hotel is voice-controlled smart room, our hotel windows are double-layer hollow soundproof glass, and our hotel offers free parking. Our hotel is only 900 meters away from the Baoguo Temple Visitor Center. In addition, our hotel's hot spring pools have been completely updated and the temperature is high. We will also give you a free upgrade when you visit next time. Welcome to return to the world's natural and cultural dual heritage Mount Emei. I wish you and your family a happy life, good health, and career progress!
liulg007
Smart Queen Room
Stayed in Dec 2024
Family
89 review
4.5/5
Great
Posted on Jan 6, 2025
The hot spring is very average!
Facilities: Advanced, you can control the electrical appliances and curtains through Xiaodu;
Hygiene: Clean and sanitary, but no disposable slippers;
Environment: Quiet and not noisy, the room is well lit;
Service: Good attitude! Things come out in a timely and effective manner!
Original TextTranslated by Google
Response from Property: 尊敬的客人朋友,非常遺憾沒能給您帶來良好的體驗,我們酒店的早餐已經做了改進和優化,早餐時間已經調整到6:50-09:40,我們酒店窗户是雙層中空隔音玻璃,我們酒店附近都是可以免費停車的,附近也有充電樁。我們酒店離報國寺遊人中心只有900米,另外我們酒店的温泉泡池已經全部更新,温度高,期待您的再次光臨。