Riverside Inn

Environment: The hotel is set in a beautiful surrounding that is praised by guests as worth spending a day to leisurely appreciate. The environment enhances the overall experience of staying at the hotel.

Lovely boutique b and b in excellent location , recently refurbished to a very high spec. Rooms are well appointed and very comfortable. Unfortunately it lacks a human touch. Everything is geared towards self service. Breakfast buffet is ok but hot options left on warm plate so very over cooked. Owner when appears avoids contact at all costs. One parking space often double booked so parking would be a problem in busy periods. Just a few tweaks could make this so much better.

We visited the riverside Inn on 18 Oct 25 for one night. On arrival, we parked in the car park at the rear. We gained access to our room which was upstairs, on entering the room, we were very impressed by the decor and amenities that were provided, very clean and high spec, lovely, comfortable bed and pillows and a loverly shower in the morning. We got up Sunday morning in readiness, and looking forward to a lovery relaxing breakfast, to set us up for the day, we arrived down in the breakfast room at 9:10am, to be met by one of the staff members who looked very shocked at us when we walked in? I felt very uncomfortable, and felt like they had done something wrong !, This was a Sunday morning, and I had taken my wife away for our anniversary weekend, there wasn't a choice for Hot breakfast, only what was available? Which was scrambled, egg, sausage, bacon, and tomato. there was no other choice of egg available, my wife is a vegan, and unfortunately, there wasn't any choice for her, apart from a small bowl of fruit salad and bread, oh and soya milk (luckily) for her tea, whilst we were eating breakfast the waitress made a point, saying, ' you must be out by 9.30am ' , I asked if I could have some toast and she shrugged her shoulders at me ?, which again, made us feel not welcome and very uncomfortable, and not acceptable, especially on a sunday morning, I then decided to take my coffee upstairs to the room to prepare for our departure, which again we felt was early for a sunday morning, 10am ! In all the places that we have stayed, we have not experienced this before, we paid quite a considerable amount of money for the room, for 1 night £140.00. We also felt that the lady who served us wasn't friendly and bluntly told us breakfast was over at 9.30am, we felt very rushed and the experience for us wasn't a good one, we stay in a lot of places at weekends and this was one of the worst experiences we had experienced for breakfast, and we felt this overall spoiled our anniversary weekend away. We won't be recommending this place to any friends or family.