Kaiserhof Superior
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1 night
1 room, 2 adults, 0 children
All properties in Ellmau
Kaiserhof Superior
2026 Global 100 - Ski Hotels
Harmstätt 8, Ellmau, Tyrol, 6352, Austria
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Highlights
Great views
Ideal location
Lots to doAirport drop-off available
Free parkingShow more
Amenities
Golf course
Indoor swimming pool
Outdoor swimming pool
Skiing
Horse riding
Hiking
Sauna
Spa
All amenities
Property Description
Located in Ellmau, Hotel Kaiserhof is in the mountains, within a 5-minute drive of Bergdoktorhaus and Hartkaiser Gondola. This family-friendly hotel is 17.2 mi (27.7 km) from Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn and 1.1 mi (1.8 km) from Ellmau Ski Resort and Village.
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9.5/10
Cleanliness9.5
Amenities9.5
Location9.5
Service9.5
All 42 reviews
Surroundings
Train: Oberndorf in Tirol Bahnhof
(10.7 km)
Train: St. Johann in Tirol
(12.7 km)
Landmarks: Haus Geigern
(280m)
Landmarks: Gondelbahn Hartkaiser
(460m)
Landmarks: Flycenter Wilder Kaiser Tandemflights
(490m)
Landmarks: Bergbahnen Wilder Kaiser
(510m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Single Room
1 Single bed
Has window
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Check Availability
7
Suite
Bedroom 1:1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
6
Suite
Bedroom 1:1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
12
Double Room
1 Queen bed and 1 Sofa bed
Has window
Non-smoking
Private bathroom
Minibar
Movies
Private toilet
Check Availability
15
Superior Suite
Bedroom 1:1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
9
Junior Suite
Bedroom 1:1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
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Guest Reviews
9.5/10
Amazing
42 reviews
- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in Ellmau
Review summary
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Accommodation: Rooms and suites are spacious, modern, and elegantly designed, often featuring breathtaking views of the mountains. Amenities such as walk-in closets, luxurious bathrooms, and thoughtful details like turndown service enhance comfort.
dmahon2
July 5, 2025
This was our second visit in 2 years. Wonderful hotel, right on the slopes. If you're hiring your equipment, you can have skis delivered and collected to your personal locker in the hotel boot room and obviously the hotel can also provide you with a lift pass directly. Friendly staff, some very nice individually styled rooms and a great rooftop infinity pool (as well as a second indoor pool) as part of a wonderful spa setup. 24 hour access to the gym (the only thing missing is a cross trainer) and underground parking. The meals were a delight, if there was room after the afternoon tea, and Kristian took great care of us each night in the restaurant.
alexshulman
July 26, 2024
Stayed for 3 nights during recent trip to Bavaria and Tyrol. Most definitely one of the best upscale mountain resorts in Austria. Incredible location and views,phenomenal personal service, quality of the rooms, spas and different saunas, rooftop pool with million $$$ view……. It is a family owned place and you feel it every time as oppose big corporate name that do not provide this level of service Overall A+.and strongly recommend for luxury Austrian resort vacation Alex
jensn2014
December 28, 2023
Compliments 2 all the Team .Warm, family-run top hotel. Kitchen, rooms, bar, leisure activities, spa all excellent. The staff were very friendly and helpful with all kinds of questions . Highly recommended for a break from everyday life and enjoy the paradise Kaiserhof Ellmau 100/100 points.
Guest User
February 26, 2023
We stayed at the Kaiserhof for one week and we can summarize our experience on one word: WOW! Every aspect of this hotel is amazing. The staff is incredibly friendly and on top of their game. The food is exceptional in quality and presentation. No surprise that this hotel was awarded „Austrias Hotel of the Year“ in 2022. Congratulations to the Owners and the entire team for creating and maintaining such an experience.
Guest User
October 1, 2023
What a superb hotel! The quality of the food is superb and all the staff were so friendly and professional. The design of the hotel is very stylish and the infinity pool on the roof is amazing - what a view! We were very lucky with the weather and did lots of walks in the surrounding area. Can’t wait to return!
Dirk
November 11, 2024
… it was perfect …
Guest User
July 11, 2023
Everything in the hotel is of the highest standard. We keep returning every year because the atmosphere in the hotel is very pleasant and the staff are incredible! We enjoyed swimming every morning in the lake with clear water from the mountain spring. Breakfast had everything you need and more - delicious teas and tasty egg dishes. One of our favorite part of the hotel is the amazing spa and massages. However the dinner experience in the evening is something from another planet! Big thank you again to the whole team and especially Mr and Mrs Lampert!
Guest User
February 21, 2023
Kaiserhof is one of the best ski hotels we have been in Europe. The owner, Bianca Lampert, has mastered servicing her guests by providing a "pillow menu", training her staff to exceed guest's expectations, providing a shuttle service for guests. The food was outstanding, similar to a 2 star Michelin. We were there for 12 days and did not have a duplicate dinner. The alternative menu selection is just as good! The buffet breakfast is one of the best we have ever experienced. They provide snacks for lunch and we were quite astounded by what they call snacks. Typically, you get a choice of soup and a hot dish of chicken, wurst, spaetzle, etc. On top of that, they provide fresh cold cuts, salads, wide variety of cheeses, creamy herring dish, shrimp dish, home-made bread & the daily desserts. You will never go hungry! This truly is a ski-in/ski-out hotel and the views from the outdoor pool are the best. This hotel has one of the best spas we have ever experienced in a European ski destination. There are so many other activities they make available besides skiing, i.e. sleigh rides, snowshoe hike, x-country skiing, massages. We loved this hotel and the staff experience so much, we booked our next ski trip at this hotel for next year.
Services & Amenities
Most popular business facilities
Golf course
Off-site
Indoor swimming pool
Outdoor swimming pool
Skiing
Horse riding
Hiking
Sauna
Spa
Massage room
Gym
Private parking
Free
EV charging station
Airport pick-up
Additional charge
Bar
Billiards room
Table tennis room
Restaurant
Airport drop-off
Additional charge
Conference room
Multi-function room
Business center
Playground
Water park
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Valet parking
Transportation
Shuttle service
Free
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Bicycle rental
Business services
Multi-function room
Fax/copying service
Conference room
Business center
Front desk services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Slovenian
Slovak
Russian
Dutch
Italian
Hungarian
Croatian
French
Spanish
German
Czech
Bosnian
Food & drink
Snack bar
Convenience store/kiosk
Bar
Room service
Public areas
Shopping mall
Picnic area
No smoking in public areas
Garden
Smoking area
ATM
Elevator
Health & wellness
Spa
Billiards room
Table tennis room
Golf course
Off-site
Horse riding
Hair and beauty salon
Gym
Massage room
Sauna
Turkish bath (Hammam)
Mountain climbing
Rock climbing
Off-site
Ski gear storage
Body care
Ski-in, ski-out resort
Ski lessons
Off-site
Ski passes
Hiking
Skiing
Foot bath
Activities
Water park
Gaming area
Fishing
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Playground
Childcare service
Additional charge
Children's meals available
Kids' club
Accessibility
Handrails on stairs
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 06:00–11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Opening hours[Mon - Sun] 07:30-10:30 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 52
Phone:+43-4353582022
Located in Ellmau, Hotel Kaiserhof is in the mountains, within a 5-minute drive of Bergdoktorhaus and Hartkaiser Gondola. This family-friendly hotel is 17.2 mi (27.7 km) from Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn and 1.1 mi (1.8 km) from Ellmau Ski Resort and Village.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What’s the cancellation policy at Kaiserhof Superior?
The cancellation policy at Kaiserhof Superior depends on your room type and booking terms.What’s the cancellation policy at Kaiserhof Superior?
What are the check-in and check-out times at Kaiserhof Superior?
Check-in at Kaiserhof Superior starts from 15:00-22:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Kaiserhof Superior?
What amenities, facilities, and services are offered at Kaiserhof Superior?
Popular amenities and services at Kaiserhof Superior include Shuttle service.What amenities, facilities, and services are offered at Kaiserhof Superior?
Are pets allowed at Kaiserhof Superior?
Yes, pets are allowed at Kaiserhof Superior, but it’s recommended to contact the property directly to confirm.Are pets allowed at Kaiserhof Superior?
Does Kaiserhof Superior offer airport transfer services?
Yes, Kaiserhof Superior offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Kaiserhof Superior offer airport transfer services?
About This Property
| Nearest Train Station | Oberndorf in Tirol Bahnhof |
|---|---|
| Distance to Train Station | 10.72KM |
| Average Price From | AUD1281 |
| Hotel Star Rating | 5 |