Mama Hostel & Guest House

The place is beautiful. The environment is just perfect. The staff were good to me.

It's a backpackers' place, so do not seek for luxury 🤗 very friendly and helpful staff, quiet location

10 minutes drive from the proper though we had a hard time finding the place, google map is pointing us in the wrong direction good thing we meet a nice lady and pointed us at the right way. the room is ok for its price. only motorcycles and tricycle can access the road. the wifi connection is poor in the area. the inn has a dining area if you want to eat and you can also chill in the second floor. many store/souvenir shops and diners to chooses from on the way to the inn.

I booked for 5 nights and once I got there I regreted! The description says internet and internet didn't work in 5 days not even for an email never connected when you can connect in the other properties around the island. The bathroom is smelly, flush doesn't work properly. The handle of the shower is broken and the door you can't close because you will get stucked. A person got stucked and we have to call the staff to open the door, they did in 10 minutes with a knife and they didn't even apologize or say sorry to us. The free pick up works really bad. Most of the time they don't answer the phone or if they answer they don't give you an estimated time. There are many rules only for guests because the owner if they don't have internet or things are broken they will not even think of fixing not even saying sorry. If you book a tour with other company there is no free pick up as the profile says. Tours in El Nido has fix rates but they charge more expensive than the other places and you will ahve your free pick up. I would lvoe to know all these things in advance before booking in this place. We stayed in the room 13 hope they can fix all these issues.

The room and the bathroom were super dirty as was the common aerea, the pool was green( I didn’t use it of course) and i couldn’t even see the bottom. You have to pay for the AC and they only give you a small fan in a room of 4 people. I never saw anymore cleaning around. It looks like no one cares. Often we didn’t have water from the shower or the toilet and sometimes it was muddy. Worst place I’ve ever been. Never again!

It is a nice place no expensive great people especially the owner Merzah we feel like home we buy 2 tours with them great experience and we get free breakfast and diner it was good too the room not luxury but nice not to far from center but quiet . The first night we spent in the center was a nightmare We did not sleep until 4 am because of the noise they have nice siding ares it was very good experience