Andrea
March 17, 2024
New staff and better customer service needed!!
This hotel should have a rating of 5-6. The check in is super slow like 20-30 min, the person working the front desk is too old and too grumpy to be doing this job . The customer service overall is poor even the morning front desk staff. I had a question about my charges and it seemed as if he was bothered by that. The breakfast is a joke. Just some watered down waffle batter, stale bagels, expired yogurt and a empty juice machine. The carpet is dirty and the toiletries in the bathroom where half empty upon my check in. I only stayed here because it was the only hotel close to where I was going. Otherwise I'd definitely spend my money some where else.