Home2 Suites by Hilton Eau Claire South

Pool was closed and breakfast was pretty much gone (except for literally rock hard pancakes and watery oatmeal) half an hour before it was supposed to close. Parking lot was closed for resurfacing; had to park in overgrown mall parking lot across the street. Vehicles blocking fire lane. Room was spacious and clean but blankets were paper thin. Was traveling home with a child from a difficult family emergency and none of this helped.

This property cancelled my reservation because I chose “pay at the hotel”. They revealed that it was a busy weekend and the hotel had sold out, resulting in my two rooms being cancelled. We have stayed at this hotel several times and I am appalled that they would do this simple to make more money off of “surge pricing”. We were left scrambling to find a three hotel rooms at 9:00pm. We won’t be going back.

Great Stay! Had a great time with family. Our room was great with lots of room!

I LOVE Home2 Suites! If you haven't stayed at a Home2 Suites, I highly recommend it. It's open, has a fresh new look and clean! VERY impressed with the brand overall. And the Eau Claire South location didn't disappoint. Was only there for a brief overnight stay but liked it. ONLY suggestion: More lighting by the desks.

Always enjoy my stay.

We stayed here for a family vacation, and overall had a pleasant experience. Traveling with children, we were looking forward to using the pool, which unfortunately was not open during our stay. While that was a bit disappointing, the hotel itself was very nice and exceptionally clean. We stayed in a suite that was spacious and comfortable. The only drawback was the bathroom door—it didn’t lock and, although it slid shut, it would gradually open again on its own.