Hills Farm Stays

The accommodation impresses with its stunning location and beautiful surroundings. Guests appreciate the exceptional staff and attentive service, as well as the lovely spa experience and comfortable, beautifully decorated rooms.

Hill Farm Stays offers a rustic countryside escape with several notable positives. The food was genuinely enjoyable — fresh, hearty, and thoughtfully prepared — and the communication from the staff was prompt and friendly throughout our stay. The bedroom layout was particularly stylish and very comfortable, offering a cozy place to unwind. However, there were several issues that significantly impacted our experience. Most concerning was the lack of hygiene within the on-site restaurant. While a countryside atmosphere is part of the charm, allowing animals to freely enter dining areas — particularly a cat that mingled with guests during meals — was inappropriate and unhygienic. Additionally, the owner's daughter, who appeared to be in charge of serving alcoholic drinks, was doing so without proper measurements. One guest ordered a vodka and coke and was served a pint of coke alongside two 50ml shot glasses of vodka. This not only lacked professionalism but raised safety concerns. The hot tub and sauna facilities were average at best. Their location — poorly sheltered and situated alarmingly close to a horse barn — made it difficult to relax or feel clean. Unfortunately, due to accumulated dust in the room, I developed an eye infection during my stay, which required antihistamines. The situation was highly uncomfortable, and while the owner acknowledged the issue, no responsibility was taken, nor was any refund or compensation offered. For a hospitality service, I found this disappointing. While the stay had its moments — particularly with food, communication, and room comfort — the hygiene issues and lack of accountability diminished what could have been a much more enjoyable experience. I leave my ratings as they stand, with the view that a partial refund would have been appropriate, but was regrettably not provided

Very dissapointing. First impressions are the place is lovely. But then the nagatives unfolded; - Food mediocre and tepid even after waiting ages even though only ones there (chose no to breakfast after this) - no hot water evening or morning..Sent us round different cottages in the cold for a shower which also had no water...we had a baby with us so made life v difficult - cobwebs - no privacy with v thin curtain - Microwave stinking of curry All this fed back to owners via email, text and calls with zero response. I do not recommend staying here.