To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.1
Cleanliness4.4
Filter by:
Sort by:
All reviews(219)
Positive reviews(211)
Reviews with photos/video(53)
Delicious breakfast(56)
Awesome rooms(35)
Easy to get around(19)
Convenient for shopping(16)
Close to train station(15)
Great value for money(10)
Perfect for business trips(9)
Convenient parking(6)
Negative reviews(8)
Guest User
Superior Double Garden View
Stayed in Nov 2024
Family
2 review
1.5/5
Posted on Dec 5, 2024
Staff very very rude , not co-operative , room so bad , No phone , No Wi Fi , No suitable cover , No refrigerator, No thing there , I didn’t like , not recommended to any one .
usapyon
Superior Double Garden View
Stayed in Sep 2024
Business travelers
40 review
4.2/5
Very Good
Posted on Nov 11, 2024
I always stay here. The breakfast and location are really great.its very clean as well but not that many amenities. This time slippers were not available and the check in was digital.
teo_journeys
Standard Double City View
Stayed in Nov 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jan 8, 2025
I recently stayed at this hotel in Düsseldorf and overall had a great experience. The location is perfect, with plenty of shops and restaurants nearby, and it's very close to both the tram station and U-Bahn, making it easy to get around. The breakfast was enjoyable, with a good variety of options. The only downside was that the check-in process was a bit strange and took longer than expected. However, despite that, I would still recommend this hotel for its great location and amenities.
Kul
Standard Double City View
Stayed in Oct 2024
Family
1 review
1.0/5
Posted on Dec 1, 2024
The hotel is very unserious. There is noone in the reception to help you in case of trouble with your key etc.
Today we checked out and were almost losing our flight becsuse the room key didnt work, we couldnt enter the room to take our luggages to go to the airport. It took us almost 20-30 minutes to find a person working there!!!!
Then We left tje room in a big rush not to lose our flight and my husband left his e-book at the room.
We called the hotel many times but their phone doesnt work, we sent many mails too but no reply!!!
Anonymous User
Standard Double City View
Stayed in Apr 2024
Business travelers
51 review
5.0/5
Outstanding
Posted on Jun 3, 2024
The staff is very friendly and willing to help. Rooms are very clean. Breakfast is very delicious.
Jan
Standard Double City View
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Have already stayed several times in the Carathotel. Everything is modern and practical. Though the rooms are not luxurious, they are very functional and beds are comfortable. Everything from check-in to check-out can be done online or at the check-in tablet stations. Great location to main shopping areas (Kö) and just 10 min walk to the main train station. Bonus are the fantastic luxury Edeka supermarket in the same building, as well as access to the very funky John Reed gym just around the corner for just EUR 5 through the hotel.
Davidasia
Superior Double Garden View
Stayed in Sep 2024
Business travelers
10 review
4.5/5
Great
Posted on Oct 24, 2024
The staff is very friendly and willing to help. Rooms are ok. Breakfast is very delicious.
Osman Kubilay
Standard Double City View
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 31, 2024
My daughter and I stayed this hotel it’s location is good but most important thing is the staff are very helpful and nice . And the breakfast is very nice
SHIN
Standard Double City View
Stayed in Aug 2024
Couples
16 review
3.7/5
Posted on Dec 5, 2024
The location is good and the parking lot is comfortable. Breakfast is worth the price.
Aapple
Standard Double City View
Stayed in May 2024
Business travelers
8 review
4.7/5
Amazing
Posted on Jun 5, 2024
The location is great and easy access to anywhere. It’s just 5 mins walk to Königsallee shopping area and also not far from Messe Düsseldorf exhibition centre. Will be back again.
Guest User
Superior Double Room With Courtyard View
Stayed in Apr 2024
Business travelers
12 review
4.5/5
Great
Posted on Jun 14, 2024
Prefect for the business trip
Close to train station
Room is clean
The supermarket is just at the back if the hotel, very convenience
CE_TPE
Standard Double City View
Stayed in Jul 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Self check in service
The breakfast buffet is with several options
Guest User
Standard Double City View
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Great hotel with friendly staff, clean environment, good breakfast and convenient parking in the garage with discount. Location nearby the Japanese street and shopping street.
Response from Property: Dear Guest, thank you for your recent visit and for taking the time to share your great review. We are glad to know that you enjoyed your stay with us and that everything was to your satisfaction. We would be happy to welcome you again on your next visit to Düsseldorf. Best regards, carathotel Düsseldorf City
Vinita
Standard Double City View
Stayed in Apr 2024
Couples
1 review
2.0/5
Posted on Jun 1, 2024
No flexibility/ difficult to contact the staff
I wont book this hotel anymore