"Visited their restaurant Earthern Oven and it was a magical experience. Head chef Sandeep Pal, is an absolute genius. We started with the Murgh Shorba which was a burst of flavour in our mouth. So well made. For mains we had the Fortune’s Dal and Nalli Qorma. We highly recommend the Qorma which had the mutton cooked so soft and beautifully that I was falling off the bone. The dal was great too. Ended our meal with the Kesari Rasmalai which was a perfect ending to this meal. 10/10 for sure. A must visit if in Durgapur."

"I recently stayed at The Citi Residency, Durgapur from 06 July 2026 to 10 July 2026, and I would like to express my sincere gratitude to the entire hotel team for making my stay comfortable and memorable. The hotel's pleasant ambiance, cleanliness, and the courteous behavior of all the staff—including the Housekeeping team, Reception, and other support staff—made my experience truly enjoyable. I would especially like to appreciate Ms. Kajal Kumari from the Reception team. Throughout my stay, she consistently greeted me with a warm smile, communicated with exceptional professionalism, and was always ready to assist with any query or request. Her positive attitude, patience, and genuine hospitality made a lasting impression and truly enhanced my overall experience. I would also like to thank Mr. Snehasish from the Reception team for his prompt assistance in arranging my preferred room. A heartfelt thank you to Kajal, Snehasish, and the entire team for your outstanding hospitality and excellent service. I look forward to visiting The Citi Residency, Durgapur again and meeting you all once more. Thank you for making my stay so pleasant. Warm regards, Pradip Das"

"Facilities are available only if it is asked for. Food quality should be better. In my room I couldn't find ac remote. Finally came to know this is centralised so controlling is not possible only solution is switching it off. Weird."

"To be honest love the new look of the hotel, they have changed and decorated the rooms and also clean rooms"

"please don't come with family. lots of illicit activities going on in hotel at night between couples"

"Not a good stay. Offer break fast very less in menu. Bathroom accessories are not ok. Not recommended"

"Very nice experience. I would like to suggest for low budget and very nice location near rail way station."

"Very nice place & view.food was very good.service staff is very polite."

"manager of park suites city centre durgapur is a phsycho, mental . he fails to deal with clients requirements , fails to behave properly, fails to manage manpower & resources of hotel . he insists & forces clients not to book . he spoilt my entire business trip by creating problems intentionally like not switching on the geyser before check out , lift was not functional & ac did not work & mini fridge did not work . the joke of the story is in facilities nothing is there 4 tea hags, 4 milk sachets, 4 sugar sachets, 1 litre complimentary water & ac ,lift , fridge, electric kettle which lift , fridge, ac does not work most of the time. bedcovers are torn , dirty with stains, sane are pillow covers. there will be no room cleaning every day . i got my room cleaning only once in seven days & that too the staff gets angry .not the fault of staff , it's the fault of manager who fails to plan, implement , monitor & train . there is no briefing. most of the time front office is vacant , noone receives calls & manager sleeps inside his allotted room . spoken to the owner to replace this mad manager of hotel park suites , city centre ,durgaour he pressurises to book personally at higher price at the name of personal relation & keeps the person hanging without telling the rates till price increases & there's no option for the client other than paying whatever the manager asks for. he calls personal relation when paid more & if not listened he troubles clients . if manager does not know manners , the minimum courtesy to stand up & greet how will the team follow all these ? the entire environment depends on the main leader of the team. when informed in the last evening that will check out at 6.30 am next morning , he threatens the security not to call him for any reasons because he will be sleeping at that time he did not even switch on the geyser & i had to travel 500 kms without freshened up ."