Ai Qin Hai Zhen Pin Hotel

A great place to stay when visiting Dunhuang! The staff were friendly and helpful, the room was clean and the location was great. The hotel were very helpful in finding us a tour agent who helped us visit West of Dunhuang including Yumen and Yanguan and Yardan National Park.

We arrived by train after a long journey and were warmly welcomed with a transfer service to the hotel, which we found to be both professional and efficient - booking it just one day in advance was all it took. Check-in was quick, and to our pleasant surprise, we were given a room upgrade. The room was clean and fully equipped, including a selection of drinks and personal care items available for purchase. Although we didn’t use any of them, we appreciated the added convenience of this thoughtful service. We were also assisted throughout our stay via chat by a kind and helpful assistant who responded promptly to all our inquiries, in addition to the excellent service we received at the front desk and the thoughtful gestures extended to us. We made good use of the amenities included in our reservation, such as desert shoes and face-covering buffs, as well as the transfer to the hotel. We’re also bringing home two beautiful souvenir camels that will now travel the world with us! Thank you once again - we would be delighted to stay here again if we ever return to Dunhuang.

Lovely clean room and very helpful staff who didn’t speak English but communicated with me via WeChat, which translated for us. They won’t organise tours or anything like that, but it’s right next to the night markets and is a short, easy taxi ride to the sand dunes or Mogao Caves centre. Its name translates as “Aegean Sea Hotel”, though you wouldn’t guess the link from any of the decor. It’s also a pretty niche choice for being in the middle of the desert!

The location is convenient, the front desk staff are friendly, the service is excellent, and it offers great value for money.

Friendly staff, clean environment, thoughtful to place hot tea at lobby for guests who just came in or need to sit at lobby.

good**