Sheraton Duluth Hotel

It was a very nice hotel!  Would have like to see a free breakfast and free parking

We stayed at this hotel 2 nights as pre-cruise. The hotel is in a decent location, near restaurants and lake walk. The decor is nice, the room was fine (photos taken after we’d been in the room, bed was perfectly neat upon arrival) What I wasn’t pleased with was location of my room. It was right off the elevator, loud people streaming up from the hotel bar late, standing talking in front of elevator, yelling down the hall, some people are ignorant, what can you do. But add to that a horribly loud ice machine echoing down the hall. If I return to this hotel I’d make sure to not be on that side of the building.

I have stayed at this location before and it was never great, but this last time was the worst. The hotel front desk is very unhelpful. I asked for extra towels to be brought to my room one evening around 10:30pm, and she looked at me annoyed and asked how early do you need them? I said well I need them for my morning shower so anytime before 6:30am I suppose. She informed me that housekeeping doesn't come in until 11am. I walked away. Another night, I asked the front desk if there was a microwave for guests to use since there aren't any in the rooms. I was informed that I could rent one for my room for $5/night! What? I literally laughed and said that is the most ridiculous thing I have ever heard from a hotel. The restaurant for breakfast was always extremely slow, and the wait staff was unfriendly. It took at about 45 minutes for some eggs and toast and they were not busy. The table next to me said they have been waiting longer than that and everyone in the restaurant was clearly upset. The parking situation is horrible! I knew that from previous stays, but that and all the rest this trip was just to much. I will never be back.

Friendly check-in treated to upgrade. The executive lounge has a nice breakfast. Pool clean and open early. The room was clean and quiet and had a beautiful view of the lake. They don't have an airport shuttle and charge to park at a nearby garage.

Worth getting the Club level rooms on the 6th floor for a lovely view of the lake. Parking is weird, but oddly accessible/convenient once you lnow what's going on. Fitgers/Pickwicks and other dining a short walk away. Be aware: no direct beach access.