Towneplace Suites Duluth

Unit had an issue with insects but this could be due to time of year.

The hide a bed was like sleeping on a rock. Otherwise this facility was all around excellent.

Could have been a very nice property, but there are a couple of glaring mistakes. Pros: (1) The property is new and in good condition. (a) The fitness center is good (for a hotel). (2) It's kept very clean. (3) For the most part my room, a suite with 1 king bed, was well designed. Cons: (1) The room included a PLASTIC spatula with a STAINLESS STEEL frying pan, and the spatula melted a little when I made an omelet--the spatula was NOT heat resistant--don't know why anyone thought plastic (and NON-heat resistant) utensils should be paired with metal frying pans. I had to buy a metal spatula to use the rest of my stay. I reported this to the front desk and they didn't even offer to comp me for the new spatula (I left it in the room). (2) The walk-in shower had a shower caddy bolted to a wall perpendicular to the wall with the shower head. You had to be careful not to bump your arms on it every time you turned. Don't know why they didn't bolt it on the same wall as the shower head, underneath where they'd put the soap dispensers.

Super uncomfortable stay Terrible. We believed the other "great"reviews, however we got no good rest at all before having to be up for the next 24 hours. The place seemed nice. It looked clean. Some of the staff was friendly. The good ends there. The bed was as hard as a rock. It left both of our backs hurting. There was no water to purchase in the building. It was a very hot humid day, being on a higher floor we really needed air-conditioning to be able to try to sleep. The "brand new" air-conditioner was complete garbage. It really did not cool the room down at all. It literally sounded like a rock tumbler. All freaking night. Everytime we tried to sleep the air-conditioning woke us up. When we turned it off for silence we woke up covered in sweat because of the heat. My husband tried to get the breakfast and everything but the waffles was empty or out. When asked if they would be making more they said maybe! He found breakfast sandwiches after coming back from gassing up car. They were nasty. So burnt on top that they were inedible. When my husband checked us out he let the man at the counter know our stay was terrible and how the insanely loud air-conditioning was. To which the hotel employee said, "Yeah we get that alot." My husband said "oh so you know but don't care?" The employee stood there smiling so my husband walked away. We should have just slept in the SUV. This was not the experience we expected from a Marriott, especially a newer one. Next time we'll be staying anywhere but Marriott.

Customer care service at the front desk was exceptional. The hotel was clean. The bed was uncomfortable. The room temperature was very cold and uncomfortable, because the derma-stat was difficult to operate.

It was tucked away from the hustle and bustle of Duluth. Very Quiet. Beautiful modern room.