Extended Stay America Suites - Columbus - Tuttle

Comfortable but breakfast was poor and no amenities at all. So, please improve these two points.

Shariese is the absolute BEST !!!! She made our stay worth every penny . The room was clean & free from smell . She made sure we had everything we needed for an amazing stay . THANK YOU SO MUCH SHARIESE 💕

I cannot recommend staying at this hotel. We were misled by the ratings. It is difficult to comprehend how this place has achieved a score of 4.4 out of 5. We were on vacation and had booked a suite for a family with children, but this hotel entirely ruined our plans. It was an awful experience. A strong, unpleasant odor is the first thing that strikes you upon entering the room and a urine smell in bathroom. The bedding was disgusting, stained (it was unclear whether it was food or bodily fluids). The room was filthy, with a dirty floor, dirty curtains, broken and half-open windows, a dirty couch, and clear evidence of poor housekeeping. We could not sleep due to loud noises late at night. The toilet was dirty, the door handle was broken, and the bathtub was filthy with green mold around the drain. I had to ask for an air freshener from the front desk to make it somewhat livable for a night, but the air freshener did not work at all. We had booked the hotel for two nights, but since we arrived late, we had to stay for one night and checked out the next day. The issues were conveyed to the front desk directly and through email, with pictures sent to the manager, but no steps were taken to resolve them, and we were not offered a room change. Avoid if you can!

Hi my name is jessica and wanted to rave on how nice and sweet Sharise has been to me and my mother. Thanks for helping us. I would highly recommend this place to family and friends. This hotel is at a good location and appreciate the good hot coffee in the morning.

Needs updated Drain in bathroom was clogged, and builing in general needs deep clean and repainted. As in, there wasnt dirt anywhere or such, but carpet looked worn, and there were many patches on the walls that were very noticable even if painted over. Very dim lighting everywhere.

I really enjoyed my stay her being a new individual in the area I didn’t have housing yet and the front desk ladies made me feel like I was at home help me with everything and they are very clean and nice. It’s Near a Walmart and gas station very convenient