Carlton Tower Hotel

Carlton Tower Hotel Reviews

Carlton Tower Hotel

Baniyas Rd, Near to Deira Twin Towers - Deira, Dubai, Emirate of Dubai, United Arab EmiratesSee Hotel Details
Carlton Tower Hotel
Carlton Tower HotelCarlton Tower HotelCarlton Tower Hotel
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1 night

Guest Reviews

8.5/10
Very Good
182 review
Verified reviews
Location8.9
Amenities8.2
Service8.3
Cleanliness8.5
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All reviews(182)
Positive reviews(160)
Reviews with photos/video(28)
Awesome stay(20)
Friendly host(14)
Convenient location(12)
Easy to get around(11)
Amenities were average(8)
Close to metro(7)
Negative reviews(22)
Zac Amir
Deluxe Twin Room With City View
Stayed in Jan 2025
Solo traveler
35 review
10/10
Outstanding
Posted on Mar 2, 2025
Huge rooms n perfect location. Just by the creek n walking distance to the souks
Response from Property: Dear Zac,Thank you for sharing your feedback.Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon!Best regards,Vidya Adams, Director of Operations
Guest User
Deluxe Double Room City View
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 8, 2025
my stay was great
Response from Property: Dear Guest,We are very happy you chose The Carlton Tower Hotel for your stay in Dubai. We are delighted to hear that you enjoyed your stay at The Carlton Tower Hotel and that our staff was a positive part in your experience. We would love to welcome you back in the nearest future.Kind Regards,Vidya Adams,Director of Operations
Papayabanana
Deluxe Room With City View
Stayed in Nov 2024
Family
24 review
10/10
Outstanding
Posted on Dec 31, 2024
Nice environment and room. The service is good. There are day to day shop nearby. We can buy souvenirs and groceries easily and conviently. Good place!
Response from Property: Dear Guest ,Thank you for sharing your feedback.Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon!Best regards,Vidya Adams , Director of Operations
Guest User
Deluxe Double Room City View
Stayed in Apr 2025
Couple
7 review
5.5/10
Posted on May 14, 2025
I book a deluxe room and was given 2 single bed . I ask Bala the reception guy if this can be change to a 1 bed as we are a couple, He said No And just like that he called a guy to asked if he was checking out. Not entertain me But the door bell boy is very helpful and always reaching out to help Amenities in bathroom also must be double check.No shower Gel in room
Response from Property: Dear Guest,Thank you for taking the time to share your review following your recent stay at The Carlton Tower Hotel. Our deluxe rooms come with both twin and double beds and if double is not mentioned in the booking, then it is subject to availability. We do regret that we were no able to give you a double bed. However, your feedback on our team members is well noted and would be corrected. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Carlton Tower Hotel. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best regards,Vidya Adams, Director of Operations
Vladahhh
Deluxe Room With City View
Stayed in Oct 2024
Solo traveler
4 review
8.0/10
Very Good
Posted on Nov 16, 2024
In general not bad hotel: location ,service, hospitality ….but if you don’t want to live with cockroaches 🪳 don’t choose
Response from Property: Dear Valued Guest Thank you very much for staying with us and for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. Please be assured that we are taking all comments seriously to improve our service. Could we have some details so that corrective action could be initiated.Hope to welcome you back soon at The Carlton Tower for a better experience Kind regards, Vidya Adams ,Director Of Operations
Georgina
Budget Single Room
Stayed in Feb 2025
Business traveler
2 review
9.0/10
Great
Posted on Mar 11, 2025
I really enjoy my stay
Response from Property: Dear Georgina,Thank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at The Carlton Tower Hotel. Kind regards, Vidya Adams,Director of Operations
Tounkara Sadjo
Deluxe Double Room City View
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Feb 28, 2025
Very nice
Response from Property: Dear Sadjo,Thank you for your great review, we are happy to hear that you enjoyed the stay at Carlton Tower.Your kind feedback on our service is very encouraging, and we will make sure to share it with all the team.We look forward to welcoming you back soon!Best regards,Vidya Adams,Director of Operations
Anonymous User
Deluxe Twin Room With City View
Stayed in Jul 2024
Solo traveler
41 review
8.0/10
Very Good
Posted on Aug 13, 2024
Everything was fine, i have lovely memories with that hotel.
Response from Property: Dear Guest ,Thank you for sharing your feedback.Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon!Best regards,Vidya Adams , Cluster Director of Operations
YOW LEONG
Deluxe Twin Room With City View
Stayed in Feb 2025
Business traveler
10 review
8.0/10
Very Good
Posted on Apr 3, 2025
good service, clean, convenient, and the staff are friendly
Response from Property: Dear Yow ,Thank you for sharing your feedback.Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon!Best regards,Vidya Adams, Director of Operations
Guest User
Deluxe Twin Room With City View
Stayed in Jan 2025
Couple
1 review
8.5/10
Very Good
Posted on Feb 18, 2025
Close to metro excellent location and so many choices for food Nearby
Response from Property: Dear Guest,Let us thank you for recommending The Carlton Tower Hotel after the experience you had with us! We are proud to know that you enjoyed our convenient location and excellent food. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,Vidya Adams,Director of Operations
Saadu Binji Nabunkari
Deluxe Twin Room With City View
Stayed in Jun 2025
Traveling with friends
27 review
8.5/10
Very Good
Posted on Aug 2, 2025
Very close to airportand dera market
Wolf traveler
Deluxe Double Room City View
Stayed in Jan 2025
Solo traveler
34 review
10/10
Outstanding
Posted on Mar 6, 2025
Its always a pleasure staying there. Very well located
Response from Property: Dear Guest ,Thank you for sharing your feedback.Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon!Best regards,Vidya Adams , Director of Operations
Anonymous User
Deluxe Room with Creek View
Stayed in Sep 2023
Solo traveler
50 review
6.0/10
Posted on Oct 30, 2023
Well, good location but hotel is old, basically grew with Bubai. Despite upgradings still alittle run down. Front desk service was excellent.
Response from Property: Dear Valued Guest Thank you very much for staying with us and for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. Please be assured that we are taking all comments seriously to improve our service. Hope to welcome you back soon at The Carlton Tower for a better experience Kind regards, Vidya Adams , Cluster Director Of Operations
Khusniddin Melikulov
Deluxe Room with City View
Stayed in Feb 2024
Family
18 review
8.0/10
Very Good
Posted on Apr 5, 2024
Good.
Response from Property: Dear Muhammad ,Thank you for sharing your feedback.Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon!Best regards,Vidya Adams , Cluster Director of Operations
M.Meg
Deluxe Double Room City View
Stayed in Jan 2025
Business traveler
29 review
10/10
Outstanding
Posted on Feb 14, 2025
Nice hotel nice location
Response from Property: Dear Meg ,Thank you for sharing your feedback, we are glad to hear that you had an excellent your stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon!Best regards,Vidya Adams, Cluster Director of Operations.