Lucky Arrow Retreat - Dripping Springs

This review is for private events. They don't answer their phone, it takes several days up to several weeks to get a response, often with incomplete or conflicting information - or sometimes never getting questions answered at all. They don't talk to each other so they can double book across salespeople, or across events like weddings & events promoting their property - make sure you know exactly what's on the books, what's in your contract, if you have to book alcohol through them, and get everything in writing. I couldn't get clear pricing and felt swindled into the biggest package as if there was no other option, and then they 4x-ed the cost of alcohol on top of the already costly venue rental. It's important to look at all up costs for the full wedding knowing you'll be 12.5K or more for the physical location, tables and chairs. Pictures from their brochure don't represent their inventory, such as arches. Be prepared to take care of every single last detail down to bringing your own trash bags. I would only recommend booking here if you have a coordinator that will do it all - definitely not just day of - and full staff catering that includes staff, rentals, all food, and bar. You'll need separate lighting. We piece-mealed it together not realizing how much had to be done to make this venue function for an event, which ended up costing us at least 3-4x what a more inclusive venue would have, totally 18 vendors throughout the weekend. There are only snacks onsite, a food truck seems usually open next door for lunch, but otherwise, we fed our guests all meals through the weekend else they'd be driving into town or all BYO, which would hard for those flying in to get glamping / grilling in order. People were always on the search for water, the speakers in the beer garden weren't working and had to be fixed. They are way understaffed so ordering drinks from the pool is unreliable, for example. Individuals were really nice. It just felt understaffed, that they weren't empowered to make decisions or make things happen, that their systems aren't set up for error proof processes. It was honestly a huge mess. I near risked my job to find the time to do all the necessary planning to get through it. In the end, guests loved the property, the thoughtfully designed cabins, the pools, eating under the trees, the view from the overlook, many spaces to spend quality time together and rooftop dancing. So the ultimate guest experience is why I'm giving them any stars, but it was a terrible, stressful, heavy planning and execution experience from the bride's vantage point to pull it off.

The property is cute. Stayed in the courtyard cabins. Loved the decor. The staff was friendly. I’d definitely come back.

So to start with the yurt it was supposed to have a mini fridge and a microwave and had neither and there is no food out there. They were nice enough to keep some of my food in their fridge at reception BUT naturally they only have limited opening hours so like for a later dinner I wound up having to drive 20 minutes out to Whataburger. I think they also need to get some more restrooms that are closer. As for the pool it was lovely but you weren't allowed to use the Cabanas unless you paid $250 which just kind of gave me a bad nickel and diming vibe. They also only have hot tubs with their more expensive options the cabins which is disappointing. It was still a nice day but 175 a night for something that doesn't have a bathroom mini fridge or anything is kind of crazy

We had a pleasant stay..I highly recommend ♥️

I am very disappointed with the lack of trustworthiness from the staff. I had accidentally left a pair of boots in my cabin, & called the very next day to have someone check. I got a call back that evening, letting me know that they would check with the cleaning staff the next day. I then received a call from David who said that the cleaning crew never saw my boots & nothing was returned to “lost & found”. I gave specific details as to where they were (because I know exactly where they were left). David called back again & said that he was also unable to find them. I asked if anyone else had stayed in that room since I was there, & they said “no”... which only leaves the staff. I have stayed at hundreds of hotels & AirBnBs, & have never had anyone steal my left-behind belongings — they have always been returned (some places have even taken the liberty of sending them to me). I would not recommend staying here, based solely on the blatant dishonesty & pocketing of guests property.

Front office was so nice to us during our stay.