Premier Inn Dresden City Zentrum

Premier Inn Dresden City Zentrum Reviews

Premier Inn Dresden City Zentrum

Dr.-Külz-Ring 15A, Dresden, 01067, GermanyView Hotel Details
Premier Inn Dresden City Zentrum
Premier Inn Dresden City ZentrumPremier Inn Dresden City ZentrumPremier Inn Dresden City Zentrum
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Premier Inn Dresden City Zentrum Guest Reviews

4.2/5
Very Good
48 review
Verified reviews
Location4.3
Amenities4.2
Service4.1
Cleanliness4.3
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All reviews(48)
Positive reviews(46)
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Negative reviews(2)
Anonymous User
Double Room
Stayed in Nov 2022
Couples
16 review
4.7/5
Amazing
Posted on Dec 25, 2022
Had fun staying here as it is very close to city centre, the famous Christmas market. The restaurants nearby are amazing as well. Totally recommending this hotel.
QianHui Ma
Double Room
Stayed in Jun 2022
Couples
24 review
4.5/5
Great
Posted on Jul 14, 2022
Clean and comfortable, especially the bed and pillow. No toiletries, which is the only less ideal part.
Guest User
Twin Room
Stayed in Sep 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 6, 2022
Excelente location and great service
Guest User
Double Room
Stayed in Sep 2022
Couples
2 review
4.2/5
Very Good
Posted on Nov 4, 2022
I really liked the hotel. Super well located, the bed is very good and also the cleaning service.
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AERYEON
Twin Room
Stayed in Aug 2022
Travel with friends
3 review
4.7/5
Amazing
Posted on Sep 30, 2022
The location of the accommodation is good. Although the room is a bit small, it is clean. The only disappointment is that there is no refrigerator.
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Jethro.T
Double Room
Stayed in Jul 2022
Other
52 review
5.0/5
Outstanding
Posted on Aug 13, 2022
The staff at the front desk are very nice!
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Ronald_qi
Twin Room
Stayed in Aug 2024
Family
132 review
4.7/5
Amazing
Posted on Oct 11, 2024
酒店新，設施好。
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Voyager64917952235
Stayed in Feb 2025
Other
4.0/5
Very Good
Posted on Mar 24, 2025
The location is great and it the biggest plus. The hotel room is no frills basic, no fridge and was not able to make it cooler in the room, seems like maybe the fan was not working? Opening the window did not help. But overall a decent place to stay in a great location.
Steve-and-Andie
Stayed in Dec 2024
Couples
2.0/5
Posted on Jan 8, 2025
Chose this hotel due to it's location close to the Christmas Markets, attractions and after reading reviews. Well maintained hotel, decent size room with everything you need for a short stay. Large TV with channels in many languages. Tea and coffee but no safe. Breakfast however was a different story. The breakfast room and buffet area is far too small for the size of this hotel with insufficient staff and people queueing to enter then looking for somewhere to sit. Food items constantly running out and not being replenished. In fact it was a total shambles with no one in charge. On returning in the evening we found our room had not been serviced, I questioned this at reception to be told we should have requested it. How can you request something you didn't know about?! So here we were collecting fresh towels, tea, coffee etc along with other guests whilst the receptionist was booking people in. We didn't use the bar, enough was enough. This may have been the busiest time of year but when staff inform you they are constantly understaffed it's no wonder things are cut back on. Afraid we won't be returning to this hotel.
Response from Property: Thank you for sharing your feedback. We’re glad to hear you appreciated our location, well-maintained rooms, and the facilities available during your stay. However, we sincerely apologize for the issues you encountered regarding breakfast and room service. We understand that the breakfast area can become quite crowded, especially during peak times like the holiday season, and we regret that you had to experience long waits and delays in food replenishment. We are already working on processes to prevent this in the future, such as implementing designated breakfast times to better manage guest flow and optimize the experience. Regarding the room service, we apologize for the confusion. Typically, we inform guests at check-in about the option to request daily room cleaning. This information is also provided on our website and in the booking confirmation, but we understand that this communication may not have been clear. We’ll make sure to address this with our team to improve guest experience in the future. We truly regret that these issues affected your stay, and we hope you might reconsider staying with us again in the future. Your feedback helps us improve, and we’ll use it to make the necessary improvements. With kind regards, Annika Engelke Assistant Hotel Managerin
Guest User
Stayed in Nov 2024
Couples
3.0/5
Posted on Dec 3, 2024
Expecting a great time and a nice stay per other reviews, we were quite disappointed. Our room was hot inside. The hvac control set at 18 and full fan did nothing more than set at Off. so no air flow or air conditioning. The was no tissue other than strong tp. The shower has white grout that was black with mold. The water was scalding and the coldest was warm. There were directions on how to lock the safe, but we never located a safe in the room. The breakfast was decent, but not spectacular. Happy hour took 30 minutes to get a drink, I’m not kidding. They had some donation scam to not have to clean our room daily. Overall, close wisely.
Guest User
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Oct 11, 2024
I spent 2 nights at this hotel during my first trip to Dresden. Building, rooms, ... look modern and new. Room was comfortable and breakfast was very complete (kids for free if you go in family trip). The location is ideal close to city center and walking distance from train station. I would stay here again.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 28, 2024
Stayed only for a couple days back in May for the Rammstein show and I couldn't have picked a better place for my short little trip! The rooms are super cute with everything you need and the bathrooms (and water pressure!) are amazing! Clean and beautiful rooms overall. The fact that it's right across from the tram station is a major plus, and the town centre is only a few minutes walk away. The staff were so kind and were extremely accommodating to any questions or needs I might've had. I'm not sure when I'll be back in the Dresden area, but I know where I'm staying next time I do!
Guest User
Stayed in Jun 2024
Other
3.0/5
Posted on Jul 12, 2024
Premier Inn Dresden.  Great location, old city sites in easy walking distance.  Comfortable room, though bathroom sink was too high.  Convenient parking either underground or at an open lot across the street.  Breakfast was ample, but not worth it due to unhelpful morning staff. Our first morning, I paid for breakfast for both days well before we went to the breakfast room.  The female desk attendant didn't bother to note it ANYWHERE, because no one had record of it.  The breakfast room monitor said we weren't on the list but let us in.  The second morning, another breakfast monitor told my husband he wasn't on the list and would have to pay.  Thinking he'd misunderstood, he paid in cash for himself.  A tall, dark-haired guy at the desk treated him rudely.  I show up and assure another tall dark-haired attendant (poorly shaven) it was already paid.  He said I had to show a receipt, so I go back to our room to retrieve it.  He then says he has to credit our account rather than reimburse with cash and takes some 10 min, to do so with barely any apology.  Such incompetence and negligent service from four staff members is unacceptable.  Stayed here Su-Tu, Jun 9-11, 2024. Great stay otherwise, but not worth a return visit.
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on May 7, 2024
First class Premier inn from reception nothing too much trouble,plenty of choice in the restaurant, clean tidy room,good bathroom,excellent location.from our own experience would recommend to anyone. Far better then some 3/4 star hotels.thank you for making out stay in Dresden more enjoyable.
christian t
Stayed in Oct 2023
Family
4.0/5
Very Good
Posted on Nov 2, 2023
The table is a little bit small .and the tv system is a little bit hard to control to be honest about it .but the rest is pretty good but the blanket is surprisingly mega hot i need to put one leg out.
Response from Property: Dear Christian, Thank you very much for your stay at our hotel and for taking the time to leave us a review. Our team is always happy to help with any problems with the furnishings in the room and if the duvet is too warm, we can also provide a light cotton sheet. We very much hope that we will be able to welcome you again soon as a guest at one of our Premier Inn hotels. With best regards, Ronny from Premier Inn Dresden City Zentrum