Guest User
January 2, 2025
I stayed at Southern Palms Diani for December Christmas 2024. I loved every bit of it. Unbelievable customer service by Front Desk ( Sally), Daisy ( was exceptional as always, knowing Daisy from Bamburi Hotel and now in Southern Palms! Was beautiful! Special gratitude from the snack bar/restaurant, Animation team was exceptional! Special thank you to Elizabeth for my Reservation ( She made the impossible....possible).....The Rooms were spacious! Clean! It was my first time in Southern Palms and am definitely returning again( this time with a team). What I loved most is that you could see every detail from the pool attendants , food service, animation team, entertainment was well well well thought out ......And that must not have been easy to pull off but you guys gave it all........ Special shout out to Daisy for being so caring, attentive to every request I made....... It's official......am sold! Till we meet again..........