Garrison Hotel & Suites Dover-Portsmouth, Ascend Hotel Collection

I appreciate seasonal decorations and this hotel was fantastic with their Halloween decorations both inside and out. Every corner had some decor to be seen or be spooked by. I also appreciate seeing the bird feeder outside my window. For the first time, I saw a Cardinal and although this may seem mundane to anyone from this region, we do not have Cardinals in CA, therefore; I was delighted to see it. We had the bigger room #227, clean (some stickiness on floor), complimentary slippers, toothbrush/paste, shampoo that suds, clock, & friendly staff. Room faced freeway-noise was not bothersome but I could hear it. For breakfast there was a variety; eggs, sausage, cereal, easy oven pancakes, coffee, bagels/toast, fruit, juice (in a can :0)) - something for everyone, even soy milk. A/C heater is that of a typical hotel. When I went to bed I made the error of putting it on auto, so when the temp dropped below the desired 63, it would kick on. I should have just stuck it at a temp so temp would not drop to become cold then kick on to become hot. Not a great night sleep for me because of this but I assume, if I had not made this error, it would have been much better sleep.

Stayed here for a wedding block recently and it was such a great location! They have a large common space (with a nice breakfast as well!) in the morning that we were able to spend time in the night before the wedding. The pool is a nice size for a smaller hotel

Cons: There were long-term "guests" here which in of itself, is not bad. However, it felt more like we wer staying in a boarding house than a hotel. We could smell strong sigarette smoke odor continually in our room. The front desk clerk said this was due to the vent system? Second, the neighbors in our surrounding rooms were noisy all night long and this disturbed our sleep. We could here yelling and swearing. This is not a luxurious or even acceptable hotel. It was not cheap to stay here and definietly not worth the price. Also, we were the only guests we encountered that were wearing face masks. Pros: Good location, as it was close to highway and restaurants and downtown. The shower was modern and very nice. The suite wa roomy.

This hotel has very poor customer service. The front desk staff was unhelpful and extremely rude. Buyer beware of this hotel.

This is a beautiful hotel and the front desk staff were excellent. The room was very nice, a comfortable bed and we did not hear any sounds outside the room. The breakfast was very good.