Quest NewQuay, Docklands
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1 night
1 room, 2 adults, 0 children
All properties in Docklands
Quest NewQuay, Docklands
26 Caravel Ln, Docklands, Victoria, 3008, Australia
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We Price Match
Last booked 3 hrs ago
Highlights
Great views
Excellent service
Sparkling clean
Ideal location
Lots to doAmenities
Gym
2 Public parking lots
24-hour front desk
Luggage storage
Taxi booking service
Conference room
Business center
Multi-function room
All amenities
Property Description
With a stay at Quest NewQuay in Melbourne (Docklands), you'll be steps from The District Docklands and 9 minutes by foot from O'Brien Group Arena. This upscale aparthotel is 0.5 mi (0.8 km) from Marvel Stadium and 1.5 mi (2.5 km) from Crown Casino.
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9.2/10
The Night shift male front desk is amazing, Worth giving a 5 star !
All 66 reviews
Surroundings
Metro: Moonee Ponds
(810m)
Metro: North Melbourne
(1.4 km)
Airport: Essendon Airport
(19.1 km)
Airport: Melbourne Airport
(22.2 km)
Train: North Melbourne
(1.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Studio Executive
1 King bed
32m² | Floor: 1-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
10
One Bedroom Executive Apartment
Bedroom 1:1 King bed
48m² | Floor: 1-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
10
One Bedroom Apartment
Bedroom 1:1 King bed
48m² | Floor: 1-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
7
Two Bedroom Executive Apartment
2 King bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Sofa
Bottled water
Wi-Fi in room
Check Availability
4
Studio
1 King bed
32m² | Floor: 1-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
8
Two-Bedroom Apartment
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
66 reviews
This property hasn't received any negative reviews.
- Cleanliness9.0
- Amenities9.1
- Location9.3
- Service9.2
Average for similar properties in Docklands
Review summary
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Cleanliness: Rooms are generally noted as tidy and clean, providing a comfortable stay. While some guests mention minor issues with kitchen cleanliness, the overall hygiene and upkeep of the rooms are positively reviewed.(based on 14 reviews)
Torch 2024
October 11, 2025
Best front desk staff in Melbourne, very helpful and extremely accommodating.
Quest has a brilliant location, tram ride to city and close to district docklands iga and Woolworths
KacieJeong
July 24, 2025
The best part of staying in Quest NewQuay would be its location, easily accessible to Southern Cross station. I stayed in the room with lovely Bay view. The staffs are friendly. Easy to check in and check out.
Guest User
October 29, 2025
Great service and the staff was willing to help with the whole stay definitely recommend and will stay in the future
Guest User
October 6, 2025
Overall it was a good experience, the staff were very friendly and helpful and I enjoyed my stay. However, the bed wasn’t the most comfortable as the two smaller beds that made up the king size bed in my room were two different heights and I felt that a lot of the kitchen equipment was greasy or oily which wasn’t the best when trying to cook.
Apart from that the studio was quite nice and the hotel was in a very good location
Guest User
March 23, 2025
The room is tidy and clean. Kitchen and utensils could be cleaner (and less oily). Great amenties. Netflix on TV. Free laundry on the ground floor, with washing powder and softener provided. The time to wash and dry is a bit long though. There is a balcony with only 1 ft width, but enough for getting fresh air and the view of yarra river. Good location to have a night walk around the port. Two grocery stores near the hotel. It is quiet but still located within free tram zone, so it's more affordable and very convenient to go out. Near the skybus station in southern cross station from or towards the airport.
Guest User
August 22, 2025
I feel like home. Although the room cleaning is not really done well, lots of hair and rubbish not cleaned everyday, some cooking utensils are oily, we did a bit cleaning and try best to maintain good. That’s not really a big problem. The bed, the pillows are comfortable and the design is comfy. The water pressure is enough 👍🏼. I can sleep well that’s the most important.
The location is perfect. Just within 2 mins walk to the free tram to city center. There’re 2 supermarkets nearby.
The man helping check-in comes a bit unfriendly and makes me feeling uncomfortable. I am not a native English speaker , not listening quite well as he speaks too fast. I received an unpleasant face when I need to repeat. Honestly, I don’t have problems of reading English.
Guest User
July 11, 2025
Great stay, easy process
Allowed a late checkout and let us keep our bags there
Fast check in process the concierge was very friendly and helpful
Way better than expected for the price we paid
Miss Information
July 4, 2025
Excellent service in pre-check-in phone call and during check-in at desk. Friendly staff, clean room with lovely toiletries but no coffee option and milk in fridge had been opened and not replaced. Lovely balcony, fast lifts but the location is a bit out of the way of transport and services.
Services & Amenities
Most popular business facilities
Gym
2 Public parking lots
Additional charge
24-hour front desk
Luggage storage
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Gym
Conference room
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, AU$35.00 (approx. PHP 1,342.35) Daily. Reservation needed.
Public parking 1
Additional charge
Public parking 2
Additional charge
Transportation
Taxi booking service
Business services
Postal service
Multi-function room
Fax/copying service
Additional charge
Conference room
Additional charge
Business center
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Maltese
Italian
Hindi
Greek
Food & drink
Halal meals provided
Off-site
Room service
Public areas
BBQ
Picnic area
No smoking in public areas
Smoking area
Elevator
Health & wellness
Gym
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Clothes steamer
Accessibility
Handrails in hallways
Braille signs
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: 06:00–10:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
If you plan to arrive after 00:00 in the morning on the day following your check-in date, please contact the property by email/phone at least 1 day in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra crib: Free |
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$50.00 (approx. PHP 1,917.64) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2019
- Number of Rooms: 221
Phone:+61-3-90708000
Email:questnewquay@questapartments.com.au
With a stay at Quest NewQuay in Melbourne (Docklands), you'll be steps from The District Docklands and 9 minutes by foot from O'Brien Group Arena. This upscale aparthotel is 0.5 mi (0.8 km) from Marvel Stadium and 1.5 mi (2.5 km) from Crown Casino.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 221 guestrooms featuring refrigerators and LCD televisions. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and microwaves.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 221 guestrooms featuring refrigerators and LCD televisions. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and microwaves.
Frequently Asked Questions
What’s the cancellation policy at Quest NewQuay, Docklands?
The cancellation policy at Quest NewQuay, Docklands depends on your room type and booking terms.What’s the cancellation policy at Quest NewQuay, Docklands?
What are the check-in and check-out times at Quest NewQuay, Docklands?
Check-in at Quest NewQuay, Docklands starts from 14:00, and the standard check-out time is by 10:00.What are the check-in and check-out times at Quest NewQuay, Docklands?
Is breakfast available at Quest NewQuay, Docklands?
No, Quest NewQuay, Docklands doesn't provide breakfast. Is breakfast available at Quest NewQuay, Docklands?
Are pets allowed at Quest NewQuay, Docklands?
No, pets are not allowed at Quest NewQuay, Docklands.Are pets allowed at Quest NewQuay, Docklands?
Does Quest NewQuay, Docklands have a restaurant on-site?
No, Quest NewQuay, Docklands does not have an on-site restaurant.Does Quest NewQuay, Docklands have a restaurant on-site?
How do I get to Quest NewQuay, Docklands from the nearest airport?
The nearest airport is Essendon Airport, located about about 24 mins from hotel by car (19.1 km) away.How do I get to Quest NewQuay, Docklands from the nearest airport?
About This Property
| Nearest Airport | Essendon Airport |
|---|---|
| Distance to Airport | 19.08KM |
| Nearest Train Station | North Melbourne |
| Distance to Train Station | 1.34KM |
| Nearest Subway Station | Moonee Ponds |
| Distance to Subway Station | 0.81KM |
| Average Price From | PHP10924 |
| Hotel Star Rating | 4 |