Holiday Inn Express & Suites Sylva - Western Carolina Area
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1 room, 2 adults, 0 children
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Holiday Inn Express & Suites Sylva - Western Carolina Area
Renovated in 2024
26 Rufus Robinson Rd, Dillsboro, North Carolina, 28725, United States
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Amenities
Public parkingFree
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areasFree
Smoking area
Business center
Fax/copying service
All amenities
Property Description
The newly renovated Holiday Inn Express® Sylva-Western Carolina Area offers a tranquil escape conveniently located off the Dillsboro exit. This hotel provides easy access to some of the region’s top attractions. Whether you're heading to Western Carolina University in Cullowhee, enjoying the shops and dining in historic Dillsboro and Sylva, or visiting Harrah’s Cherokee Casino, you’ll be close to all the best that Sylva and its surroundings have to offer.For outdoor enthusiasts, this location is a dream come true. Surrounded by iconic landmarks like the Blue Ridge Parkway and Great Smoky Mountains National Park, your adventure begins the moment you step outside.After a day spent exploring, come back to the hotel and relax in style. Start your morning with a full hot breakfast, featuring our signature cinnamon rolls. Later, unwind in the heated indoor pool or hot tub while enjoying the stunning mountain views. For those traveling on business, the Holiday Inn Express® provides the ideal environment to be productive. The hotel also offers a meeting room that accommodates up to 25 people, perfect for small business gatherings or events.Whether you're here for business, a romantic getaway, or an adventurous vacation, you’ll enjoy everything the Great Smoky Mountains has to offer. Book your stay today and experience the perfect combination of relaxation and exploration!
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8.6/10
Cleanliness8.5
Amenities8.5
Location8.6
Service8.5
All 96 reviews
Surroundings
Landmarks: Jackson County Green Energy Park
(1.0 km)
Landmarks: Monteith Farmstead and Community Park
(1.0 km)
Landmarks: Appalachian Women's Museum
(1.0 km)
Landmarks: Dogwood Crafters
(1.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

8
Standard Room
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

7
Suite with Two Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

7
Standard King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

7
Standard King Room with Communications Accessible Roll-in Shower
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

7
One-Bedroom Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

6
2 Queen Standard Extra Floor Space
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

5
Standard Room with Two Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

6
Suite With 2 Queen Beds And Communication Accessible Tub
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
8.6/10
Very Good
96 reviews

- Cleanliness8.5
- Amenities8.5
- Location8.6
- Service8.5
Average for similar properties in Dillsboro

AI Summary
The hotel impresses guests with its clean, well-maintained rooms and friendly, helpful staff. Its convenient location and ample parking make it a convenient choice. The breakfast variety and quality receive high praise.

ETSing
September 27, 2023
Hotel room is clean but abit far to the Harrah's ******. Breakfast is okay with hot and cold foods. Hotel has indoor swimming pool but not open yet.

Jenzen63
May 11, 2023
The front desk women were very efficient and professional. Also, they were kind and polite.
Hotel and room were clean and well furnished. Beds were SUPER comfy! Will definitely come back for another staycation. ☮️

Tammy S
June 6, 2025

Best hotel I’ve ever stayed at. Cleanest hotel I’ve ever been a guest at. Staff was amazing and helpful. It is very hard to find good customer service these days but this hotel had some of the best customer service I’ve seen in a very long time. The manager Brandy was sweet and did not stop cleaning the entire time we were there. No matter the day or time of day she was cleaning.

Brian F
June 11, 2025

Avoid this place! After the stay I found an additional "damage" charge for a table that "was pulled away from the wall". I'm a minister, and if I damaged it I definitely would own it but this wasn't done by us. I called and they said they have "pictures"....yeah, well I can take pictures of anything and charge every customer that comes in for the same thing. THEY WILL SCAM YOU!

Guest User
June 11, 2025

I happen to be served by Mrs saidee and the experience was so pleasant. She helped with everything that I needed and the room here was very nice, extremely clean and the staff is wonderful, well mannered and trained well, thank you saidee! I enjoyed my stay

Reyna
May 2, 2025

Property was outdated. Paint and wall peeling in several areas. The key cards has trouble working on several doors. Key card for door to fitness room did not work.

Verified traveler
April 27, 2025

Decent hotel fairly close to Cherokee. The reason we booked this hotel is for the indoor pool and hot tub and the hot tub was broken this time or down. At breakfast, the pancake maker was broken as well. Other than that, it was exactly what you would expect from a Holiday Inn.

Nayda
April 21, 2025

Everything good. No liked the jacuzzi no was working.
Services & Amenities
Most Popular Amenities
Public parking
Free
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areas
Free
Smoking area
Business center
Fax/copying service
Additional charge

Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Rooftop pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Wake-up call
Languages Spoken
Spanish
Food & Drink
Lobby bar
Snack bar
Convenience store/kiosk
Health & Wellness
Gym
Public Areas
BBQ
Picnic area
No smoking in public areas
Smoking area
Elevator
Vending machines
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Business Services
Fax/copying service
Additional charge
Business center
Accessibility
Assistive listening devices
Braille signs
Accessible rooms available
Safety & Security
First aid kit
Smoke detector
CCTV in public areas
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: 16:00–03:00 the next day
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 6 years old and under | Extra crib: US$10.00 (approx. PHP 581.75) per person per stay |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,817.47) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Opened: 2003
- Renovated: 2024
- Number of Rooms: 76
The newly renovated Holiday Inn Express® Sylva-Western Carolina Area offers a tranquil escape conveniently located off the Dillsboro exit. This hotel provides easy access to some of the region’s top attractions. Whether you're heading to Western Carolina University in Cullowhee, enjoying the shops and dining in historic Dillsboro and Sylva, or visiting Harrah’s Cherokee Casino, you’ll be close to all the best that Sylva and its surroundings have to offer.For outdoor enthusiasts, this location is a dream come true. Surrounded by iconic landmarks like the Blue Ridge Parkway and Great Smoky Mountains National Park, your adventure begins the moment you step outside.After a day spent exploring, come back to the hotel and relax in style. Start your morning with a full hot breakfast, featuring our signature cinnamon rolls. Later, unwind in the heated indoor pool or hot tub while enjoying the stunning mountain views. For those traveling on business, the Holiday Inn Express® provides the ideal environment to be productive. The hotel also offers a meeting room that accommodates up to 25 people, perfect for small business gatherings or events.Whether you're here for business, a romantic getaway, or an adventurous vacation, you’ll enjoy everything the Great Smoky Mountains has to offer. Book your stay today and experience the perfect combination of relaxation and exploration!
Frequently Asked Questions
What is the cancellation policy for Holiday Inn Express & Suites Sylva - Western Carolina Area?
The cancellation policy for Holiday Inn Express & Suites Sylva - Western Carolina Area varies depending on the type of room and booking conditions.What is the cancellation policy for Holiday Inn Express & Suites Sylva - Western Carolina Area?
What are the check-in and check-out times at Holiday Inn Express & Suites Sylva - Western Carolina Area?
Standard check-in time at Holiday Inn Express & Suites Sylva - Western Carolina Area is 16:00-03:00 and check-out time is 11:00.What are the check-in and check-out times at Holiday Inn Express & Suites Sylva - Western Carolina Area?
Can I bring my pet inside the Holiday Inn Express & Suites Sylva - Western Carolina Area?
As much as we love pets, unfortunately, we are unable to accommodate them in Holiday Inn Express & Suites Sylva - Western Carolina Area.Can I bring my pet inside the Holiday Inn Express & Suites Sylva - Western Carolina Area?
About This Property
Average Price From | PHP11373 |
---|---|
Hotel Star Rating | 2 |