Holiday Inn Express & Suites Sylva - Western Carolina Area
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Holiday Inn Express & Suites Sylva - Western Carolina Area

Renovated in 2024
26 Rufus Robinson Rd, Dillsboro, North Carolina, 28725, United States
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Ideal location
Lots to do
Amenities
Public parkingFree
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areasFree
Smoking area
Business center
Fax/copying service
All amenities
Property Description
The newly renovated Holiday Inn Express® Sylva-Western Carolina Area offers a tranquil escape conveniently located off the Dillsboro exit. This hotel provides easy access to some of the region’s top attractions. Whether you're heading to Western Carolina University in Cullowhee, enjoying the shops and dining in historic Dillsboro and Sylva, or visiting Harrah’s Cherokee Casino, you’ll be close to all the best that Sylva and its surroundings have to offer. For outdoor enthusiasts, this location is a dream come true. Surrounded by iconic landmarks like the Blue Ridge Parkway and Great Smoky Mountains National Park, your adventure begins the moment you step outside. After a day spent exploring, come back to the hotel and relax in style. Start your morning with a full hot breakfast, featuring our signature cinnamon rolls. Later, unwind in the heated indoor pool or hot tub while enjoying the stunning mountain views. For those traveling on business, the Holiday Inn Express® provides the ideal environment to be productive. The hotel also offers a meeting room that accommodates up to 25 people, perfect for small business gatherings or events. Whether you're here for business, a romantic getaway, or an adventurous vacation, you’ll enjoy everything the Great Smoky Mountains has to offer. Book your stay today and experience the perfect combination of relaxation and exploration!
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8.6/10
Very Good
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 97 reviews
Surroundings
Landmarks: Monteith Farmstead and Community Park
(1.0 km)
Landmarks: Jackson County Green Energy Park
(1.0 km)
Landmarks: Appalachian Women's Museum
(1.0 km)
Landmarks: Dogwood Crafters
(1.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

8

Standard Room

Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
5

Suite with Two Queen Beds

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
5

Standard King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
4

Standard King Room with Communications Accessible Roll-in Shower

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
4

One-Bedroom Suite

1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
4

2 Queen Standard Extra Floor Space

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
5

Standard Room with Two Queen Beds

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
5

Suite With 2 Queen Beds And Communication Accessible Tub

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.6/10
Very Good
97 reviews
  • Cleanliness8.6
  • Amenities8.6
  • Location8.6
  • Service8.6
Average for similar properties in Dillsboro
Most Mentioned
Review summary
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Location: Close to Western Carolina University, Sylva, and other nearby places, adjacent to a gas station which is convenient, easy access on/off the highway
E‍T‍S‍i‍n‍g
September 27, 2023
Hotel room is clean but abit far to the Harrah's ******. Breakfast is okay with hot and cold foods. Hotel has indoor swimming pool but not open yet.
J‍e‍n‍z‍e‍n‍6‍3
May 11, 2023
The front desk women were very efficient and professional. Also, they were kind and polite. Hotel and room were clean and well furnished. Beds were SUPER comfy! Will definitely come back for another staycation. ☮️
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 28, 2025
I have traveled a lot for work and by far this was the best hotel I have stayed at in years. The staff was friendly, the hotel was clean, the room was clean, bed was comfy, shower was nice. Plenty of room in the room itself with a nice TV, nice little fridge with room. Small little sofa and chair. The blinds were great and I could shut out any outside light. I didn’t eat breakfast so I can’t comment on that. My overall stay was a great experience! This will definitely be where I stay when I come back ! Thank you Holiday Inn Express for a great hotel stay !!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 26, 2025
Amaya and Brianna do a Fantastic job preparing breakfast. The front desk is always extremely helpful as well. I stay once per week. And they all couldn’t make it any easier for me.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 24, 2025
Brianna was exceptionally helpful and diligent in making sure the breakfast bar stayed stocked. She was exceptional and definitely made our stay that much bette!!! A GREAT HIRE👍🏻👍🏻
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 24, 2025
The hotel was extremely clean- well operated and breakfast was great! The staff was terrific and vey personable and helpful- will stay here again
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 24, 2025
I highly recommend this buisness. Their customer service is second to none. I was completely impressed with there professionalism customer service
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 24, 2025
Greatest hotel I’ve ever stayed at. I would recommend 100%. Staff was amazing and so friendly. Thank you holiday inn for such an amazing stay. Thank you Saidee and Brandy for the best hospitality.

Services & Amenities

Gym
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 16:00–03:00 the next day
Check-out: 07:00–11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 6 years old and under
Extra crib: US$10.00 (approx. AU$15.27) per person per stay

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. AU$152.68) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 2003
  • Renovated: 2024
  • Number of Rooms: 76
Phone:+1-828-6311111
Email:infohie@nightstarlodging.com
The newly renovated Holiday Inn Express® Sylva-Western Carolina Area offers a tranquil escape conveniently located off the Dillsboro exit. This hotel provides easy access to some of the region’s top attractions. Whether you're heading to Western Carolina University in Cullowhee, enjoying the shops and dining in historic Dillsboro and Sylva, or visiting Harrah’s Cherokee Casino, you’ll be close to all the best that Sylva and its surroundings have to offer. For outdoor enthusiasts, this location is a dream come true. Surrounded by iconic landmarks like the Blue Ridge Parkway and Great Smoky Mountains National Park, your adventure begins the moment you step outside. After a day spent exploring, come back to the hotel and relax in style. Start your morning with a full hot breakfast, featuring our signature cinnamon rolls. Later, unwind in the heated indoor pool or hot tub while enjoying the stunning mountain views. For those traveling on business, the Holiday Inn Express® provides the ideal environment to be productive. The hotel also offers a meeting room that accommodates up to 25 people, perfect for small business gatherings or events. Whether you're here for business, a romantic getaway, or an adventurous vacation, you’ll enjoy everything the Great Smoky Mountains has to offer. Book your stay today and experience the perfect combination of relaxation and exploration!

Frequently Asked Questions

What’s the cancellation policy at Holiday Inn Express & Suites Sylva - Western Carolina Area?

The cancellation policy at Holiday Inn Express & Suites Sylva - Western Carolina Area depends on your room type and booking terms.

What are the check-in and check-out times at Holiday Inn Express & Suites Sylva - Western Carolina Area?

Check-in at Holiday Inn Express & Suites Sylva - Western Carolina Area starts from 16:00-03:00, and the standard check-out time is by 11:00.

Are pets allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area?

No, pets are not allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area.

About This Property

Average Price FromAUD228
Hotel Star Rating2