Ingenia Holidays Rivershore

I organized a surprise week at Rivershore for my parents 50th wedding anniversary and their 70th birthdays. Family and friends traveled from Victoria and other parts of qld to stay and celebrate. Jean and her staff went above and beyond to keep this surprise from my parents, who kept ringing trying to check in early and ruin the surprise! Jean was in constant contact when guests arrived to ensure the staff were not giving the surprise away and to make sure it all went off without a hitch. It did! There were 21 of us in various accommodation types and nothing was too much for the staff to accommodate us. From delivering groceries to the glamping tents so my cousin and kids were in place for the big surprise, to providing extra beds when our tent got flooded! On check in I was gifted pedal cart vouchers for the kids and a cocktail voucher for me! On check out my parents were personally gifted wine, chocolates and a Rivershore hat from Jean to congratulate them on their milestones and thank them for staying at Rivershore. It was torrential rain and wind all week yet we still swam, played mini golf, cricket, board games, used the water slides, did water aerobics, roasted marshmallows and made family memories we won't forget. Especially my Mum and Dad's reaction to that surprise! Thank you so much Jean and staff, it means more than I can say I highly recommend Rivershore, all accommodation options are amazing with something to suit everyone. The staff are happy and treat each other and guests like family. The facilities and location are perfect for all ages and it is a wonderful holiday in any weather.

What a great spot! The distance to town is roughly 5-10 mins drive but the location of being out of town is blissful and makes it worth it. Pool side, deluxe site in a van: perfection. Positives: Good staff; in particular Alisha! She was the best! She went over and above for our family. Other positives included good facilities, great pool area, good for kids of all ages, so including (go karts, mini putt putt, bounce pillow, soccer, water park, pool, slides, playground and best of all open grass!). Another positive, the parent rooms are such a great idea! We had 3 to pick from, which were also unisex / disabled toilets and this was great. We used these every day! Negative: The facilities via the pool are not well kept, as they could be. We were made aware on arrival that this is the bathrooms day visitors so obviously they get used a lot, so it makes sense.

Arrived late at night due to scary storms along the highway and the manager was very kind, upgraded us to the stunning fancy safari tent. Great sleep, felt like paradise waking up to that view, next time we'll stay a lot longer!

Awesome place We are return guest and we like this palce due to it's facilities and environment, the staff are friendly and helpful. We stay in of the tents which was spacious and have all the amenities we need. Our kid loves the activities provided especially the water park. We are definitely going back.