Neptune Palm Beach Boutique Resort & Spa - All Inclusive
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All properties in Diani Beach
Neptune Palm Beach Boutique Resort & Spa - All Inclusive
No.6 of 4-Star Select Hotels in Kwale
Diani Beach, Diani Beach, Kwale, 80100, Kenya
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Highlights
Ideal location
Sparkling clean
Excellent service
Delicious breakfast
Lots to doShow more
Amenities
Diving
Snorkeling
Sauna
Spa
Massage room
Private parkingFree
Priority airport pick-up
24-hour front desk
All amenities
Property Description
With a stay at Neptune Palm Beach Boutique Resort & Spa All Inclusive in Diani Beach (Galu Beach), you'll be within a 10-minute drive of Diani Beach and Colobus Conservation. This all-inclusive hotel is 30 mi (48.3 km) from Nyali Beach and 31.4 mi (50.5 km) from Bamburi Beach.
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9.1/10
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
All 42 reviews
Surroundings
Airport: Ukunda Airport
(8.6 km)
Airport: Moi International Airport
(49.4 km)
Landmarks: Galu Beach Kenya
(200m)
Landmarks: Julia Top Best Massage
(270m)
Landmarks: JT SAFARIS(Julius Tact) LTD
(320m)
Landmarks: Robert Safaris Adventure
(320m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Room-Ocean Front
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe Room with Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
1
Deluxe Seaside
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Tea bags
Movies
Check Availability
Guest Reviews
9.1/10
Great
42 reviews
Verified Reviews- Cleanliness9.1
- Amenities9.1
- Location9.1
- Service9.1
Average for similar properties in Diani Beach
AI Summary
Guests praise the cleanliness, spacious rooms, and exceptional service. The stunning beachfront location and diverse breakfast options are highlighted. However, the review does not mention any disadvantages.
The Astronaut
July 26, 2024
It was a perfect stay, we loved every bit of it.
Good view, good people, good food, amazing drinks.
Special thanks to Mr.Monaj Shah for making our trip very memorable by offering amazing hospitality.
Guest User
August 4, 2025
Super Hotelanlage. Wir haben uns sehr wohl gefühlt. Ausflüge sollte man bei JT Safari ca. 100m rechts gegenüber Hotel buchen. Julius erfüllt alle Wünsche. Kann auch vorab von Deutschland gemacht werden. Wir buchen immer bei JT.
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Guest User
July 31, 2025
Séjour d'une semaine en famille. Nous avons passés de superbes vacances. Le personnel est au petit soin, toujours souriant, attentif à nos besoins (mention spéciale à Jumaa, Mister Vanilla 😉). Les chambres sont bien équipées, faites deux fois par jour. Les activités sont variées (yoga, aquagym, fléchettes, ping pong, billard, jeux de société...). Le buffet est varié (et très bien adapté aux végétariens !). Le gros plus personnel : les singes qui vivent "avec nous", merveilleux.
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Guest User
July 23, 2025
Io e mia moglie siamo stati qui 4 notti dopo aver fatto diversi Safari. E' stata un'esperienza fantastica. Posto tranquillo immerso nel verde con scimmiette e gatti che girano, stanze grandi e comode. Ristorante con molta scelta e cibo di qualità. Piscina enorme con bar. Personale gentilissimo e sempre disponibile e sorridente. Difficile chiedere di più. Spero di ritornarci in futuro
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Guest User
July 21, 2025
The hotel is absolutely lovely and very clean the staff cannot do enough for you, the grounds are kept immaculate. The food was really nice with lots of choice drinks were also good. Literally all the staff were friendly and polite special thanks to Brian, Collins,Phillip , Walter, Fenta,Mercy Leah just to name a few but you were all amazing thanks for the memories
traveler20072007
July 5, 2025
Good solid four star property. Quiet and pleasant for a few post safari days rest. Nice restaurant, great drinks at the bar. Beach truly beautiful. Gardens well maintained. But : Not much happening, no gym, life music only on one night in the whole week. On other nights during the dinner we had to listen to loud conversations of other guests ( one group in particular stood out) What else, rooms are good but bathrooms outdated. Tv didn’t work, air conditioning stopped working but it was repaired after we reported it. The standard in 4,5 star Palm Neptune is definitely better than in the other 4 star Neptune next door and worth the additional cost. The best part of the resort are monkeys. So thank you very much monkeys for entertaining us! I am so glad that they were around looking for trouble. But seriously observing them was so delightful. Overall we had a very good stay. But also I expected a bit higher standard from Neptune. Good value though.
tom_watts2040
April 19, 2025
Fantastic 3.5 day stay to relax and soak up some sun post Safari. Hotel is great for families, couples & singles of all age groups. Staff very friendly and atmosphere for our entire stay was nothing short of perfect. Room very comfortable, a/c, fridge worked well, beds / pillows comfortable and bath rooms 10/10. Food was excellent from breakfast through to dinner. Enjoyed snack menu from the bar by the pool each day!
Fareen S
April 14, 2025
One of our favorite spots to take friends and family too. The beach is exquisite.The staff is incredible.The food is delicious. The rooms are delightful and very comfortable. Highly recommend to anyone who is looking for a relaxing and fun place to visit.
Services & Amenities
Most popular business facilities
Diving
Snorkeling
Off-site
Sauna
Additional charge
Spa
Additional charge
Massage room
Private parking
Free
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Bar
Tennis court
Billiards room
Table tennis room
2 Restaurants
Airport shuttle drop-off
Additional charge
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Playground
Kids' club
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free
Spa
Bar
2 Restaurants
Conference room
2 Restaurants
Mnazi
Style: Buffet
Business hours: [Mon - Sun] 07:00-09:30, 12:00-15:00, 19:00-22:00
The Mawimbi Deck
Style: A la carte
Business hours: [Mon - Sun] 19:00-21:30
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Front Desk Services
24-hour front desk
Safe at front desk
Luggage storage
Free
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
Kiswahili
French
German
Food & Drink
Snack bar
Bar
Room service
Public Areas
Garden
Elevator
Health & Wellness
Spa
Additional charge
Billiards room
Table tennis room
Windsurfing
Diving
Tennis court
Hair and beauty salon
Massage room
Sauna
Additional charge
Body care
Snorkeling
Off-site
Activities
Public beach
Beach umbrellas
Fishing
Cleaning Services
Dry cleaning
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2006
- Renovated: 2011
- Number of Rooms: 60
Phone:+254-203549971
Email:rsvpalm@neptunehotels.com
With a stay at Neptune Palm Beach Boutique Resort & Spa All Inclusive in Diani Beach (Galu Beach), you'll be within a 10-minute drive of Diani Beach and Colobus Conservation. This all-inclusive hotel is 30 mi (48.3 km) from Nyali Beach and 31.4 mi (50.5 km) from Bamburi Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Stop by the hotel's restaurant, Mnazi Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 60 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Stop by the hotel's restaurant, Mnazi Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 60 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Neptune Palm Beach Boutique Resort & Spa - All Inclusive?
The cancellation policy for Neptune Palm Beach Boutique Resort & Spa - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Neptune Palm Beach Boutique Resort & Spa - All Inclusive?
What are the check-in and check-out times at Neptune Palm Beach Boutique Resort & Spa - All Inclusive?
Standard check-in time at Neptune Palm Beach Boutique Resort & Spa - All Inclusive is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Neptune Palm Beach Boutique Resort & Spa - All Inclusive?
Can I bring my pet inside the Neptune Palm Beach Boutique Resort & Spa - All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in Neptune Palm Beach Boutique Resort & Spa - All Inclusive.Can I bring my pet inside the Neptune Palm Beach Boutique Resort & Spa - All Inclusive?
How far is the Neptune Palm Beach Boutique Resort & Spa - All Inclusive from the closest airport?
The closest airport is Ukunda Airport, and it is about 20 mins from hotel by car (8.6 km).How far is the Neptune Palm Beach Boutique Resort & Spa - All Inclusive from the closest airport?
Is airport shuttle service offered by Neptune Palm Beach Boutique Resort & Spa - All Inclusive ?
Yes, at Neptune Palm Beach Boutique Resort & Spa - All Inclusive, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Neptune Palm Beach Boutique Resort & Spa - All Inclusive ?
About This Property
| Nearest Airport | Ukunda Airport |
|---|---|
| Distance to Airport | 8.62KM |
| Average Price From | AED1215 |
| Hotel Star Rating | 4 |