Hotel Clio, a Luxury Collection Hotel, Denver Cherry Creek

I never write reviews but I felt I had to with this one. We checked in Monday night. It was late. I had requested an upgrade to a suite and I was told to try Wednesday morning because they were booked. I said no problem. We had booked a room with a courtyard view. As I said it was night time when we arrived. When I woke up the next day I opened the curtains and saw a black roof top, metal bars and office building that could see directly into my room. I called down and said I paid for a courtyard view and they said that is it . I asked for another view as we are paying over $1k for three nights and that wasn’t to look at a roof. They did nothing. Ok. So come Wednesday. Breakfast says served until 11:00. I literally had to find my glasses and I called down at 11:01 exactly. I said I am so sorry I know it is 1 minute past the time but can I please order breakfast and they said no. Then as we were originally told, my husband went down Wednesday to request the upgrade and we were told they were 98% full so they could do nothing. We paid a lot of money for this 3 night stay and really think descriptions and help could have been much better

Wonderful property! We've stayed at most of Denver's high end hotel; Hotel Clio is our favorite, hands down!!! Location, amenities and service are all top notch.

Stayed here as it was close to National Jewish Health and it turned out to be a perfect spot. Less than 10 drive to NJH and right across the street from the Cherry Creek Mall. Very nice restaurant in the hotel.

We stayed three nights as it was the “wedding party” hotel. The rooms were nice and clean. Just down the hall is an our water station with both still and sparkling which was just awesome! We had an event at the hotel an everything was lovely. We would stay here again!

This place is awful. The carpeting in the rooms and hallways is dirty, there were black hairs and stains all over my bathroom when I first checked into my room, it's old, tired and in desperate need of a renovation. Furthermore, I booked a King and they gave me two queens instead and said they were fully booked so couldn't fix it. Then I come to find it's a connecting room (which I also did not book) and shocker, I'm connected to a complete strangers room. I could hear every word of this stranger's business call at 9pm at night and then I was woken up the following morning by another call he was on at 6:30am. It gets worse... I could hear him in bed with a woman the next night. I've stayed at this hotel several times for business over the years and I don't remember it being this bad. It's really gone down hill. The lack of cleanliness is the main issue and it's really gotten out of control - stay away from this place. PS - Every time I have stayed here I get inexplicably charged the parking fee despite never having a car with me. It's happened to me three times, which at that amount is no accident - they must be hoping guests won't notice.

My stay at this hotel was overall a wonderful experience, with only a minor hiccup along the way. The valet service was quick and efficient, and while the $59 overnight parking fee seemed steep, it was reasonable for a big city. Check-in was a breeze since I had already checked in online, though my digital key didn’t work, so I had to grab a physical key card. The front desk staff was warm and welcoming, even offering us sparkling wine—though serving it in glasses would have been a nicer touch! One of my favorite features was the Butler’s pantry on each floor, stocked with sparkling and still water, apples, and energy bars—making it easy to stay hydrated without relying on plastic bottles. There was also a carafe in the room, which made refilling water convenient. I had pre-arranged a birthday cake for my niece, and while the front desk acknowledged it at check-in, it wasn’t in the room when we arrived. After a quick call, it was delivered later. Even though there was a little hiccup with the timing, the execution was nice, and I truly appreciated that they reached out before our stay to confirm and fulfill our request. Though the surprise didn’t go as planned, the cake itself was delicious, and we ended the celebration on a happy note. The bathroom setup was excellent, with a separate shower and bathtub—definitely a plus. In the morning, complimentary coffee and water were available in the lobby, which was a nice touch. The hotel also offers some great amenities, including: Daily local transportation within 3 miles (12 PM–8 PM) Two-hour hotel bike rentals for up to two guests Complimentary tickets to either the Botanical Gardens, Denver Museum of Nature & Science, or Denver Zoo (for two guests per stay) After checking in, we spent the afternoon shopping at the nearby Neiman Marcus, Nordstrom, and furniture stores (Natuzzi, Design Within Reach, and Crate & Barrel), as well as the mall across the street. The next morning, before checking out, we took a lovely walk to the Botanical Gardens, which was only about 20 minutes away. Aside from the small hiccup with the cake, my stay was comfortable, convenient, and enjoyable. I would definitely consider staying here again!