Bluebird Dennisport

Not worth it The hotel seems to be ran down. Damp smelling room, ripped out fixtures in the bathroom,no room for towel or toiletries, not even one hook. Damaded table, stained bedding, microwave full of previous guests food. Molded tissues in the tissue box.Room itself contained two beds, table and tiny shelf between beds to fit two phones, opening in the wall had few hangers serving as a closet. Your luggage and belongings can only be stored on the floor. Door rattles in the frame when the wind blows. Worse of all it feels like staying under the jungle gym, every move guests above make wakes u or sounds like ceiling will collapse. Dated pool with missing tiles, rusted over furniture and fixtures. Pool cleaning I guess happens once in a while, debris is a constant. Dryout grass and look of abandonment. Parking not efficient so guests park anywhere and caused damage/dents to our car. Lobby hours laughable and management or care nonexistent. The only plus is that its pet friendly place so thats what kept us there. Not a place to stay beyond one night, no rest or relaxation by busy street location. Couple restaurants close by but nothing to come back to.Public beach -tiny.

The hotel, overall, was very nice and provided the basics of what we needed. While it would not have changed our reservation and he outdoor pool was very nice, it would have been ideal to know in advance that the indoor pool/hot tub were not available due to repair/renovation. The website was misleading in making it seem like all amenities/options were available. Also, it would be preferred if the pool could stay open to at least dusk (vs. 7:00 PM)

My husband and I had a reservation for the night of August 3rd. After driving two hours from Quincy, MA, we were informed at check-in that the air conditioning in our room wasn’t working. We then spoke with another guest in the lobby who mentioned that an entire building had been without AC for over 24 hours. We might have stayed if there had been a meaningful discount offered, but the front desk staff said the only adjustment they could make was waiving a $22 fee. Spending over $300 for a room with no air conditioning wasn’t acceptable, so we asked to speak with a manager. The staff attempted to call someone, but no one answered. We were told a manager would be in the next day and would call us—but we never received a follow-up. For a large hospitality group that manages multiple properties, the handling of this situation was disappointing. No effort was made to alert incoming guests about the issue, yet we received several group texts throughout the day about an illegally parked car. Ultimately, we had no choice but to cancel and abandon our plans. We’ve been excited to check out the Bluebird ever since its remodel, so this was a real letdown. Unfortunately, after this experience, we’ll be avoiding any hotels operated by Lark.