Guest User
January 7, 2025
If you are a female traveling alone like me, I don't recommend this hotel. It's terrible even if it's just for a short stay. In fact, I had to transfer from Kuala Lumpur the next day, so I chose a hotel with airport pick-up service near the airport.
1. Objective accommodation conditions:
-The room has no windows and the air is not good
-The bed is not clean. I don't know what kind of bugs bit me all over
2. Staff
-Verbal harassment. The receptionists are all Indian (male). The night I checked in, they asked me if I was alone, whether I was married, and whether I had children. The look in their eyes was disgusting. After I checked in, I came down to the lobby late to ask what time breakfast was. He sat at an outdoor coffee table and asked me to sit down (the look in his eyes was disgusting). I said no, I was tired. He asked me if I needed a massage? I was shocked and disgusted. I said no, and then went back to the room. I slept nervously all night.
-Irresponsible
When I checked in that night, I asked if there was a free bus to the airport tomorrow. He told me yes, but it was not free. This was different from what was written on their details page, but I still booked it. As a result, they knocked on the door again early the next morning and asked me again. I said yes, but when I checked out, they told me that the bus had left. It was so irresponsible.
They didn't apologize to me at all.
Strongly not recommended.
Ctrip platform has a lot of responsibility. Such hotels should be offline. They don't check whether the hotel service is true or not, and cheat tourists.
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