The Lucerne Inn

This is a very nice and clean space to stay outside of Bangor. It's on the way to Bar Harbor and northern points like New Brunswick. It has decent views and old fashioned Maine rooms. Its short on local amenities- its on the road between bar harbor and ellsworth and there is little nearby except the golf course across the street. There is a small outdoor swimming pool

OOM INFESTED WITH BUGS!! Spent a night in room 27 over Columbus/Indigenous Peoples weekend. It was supposed to be a 2 night stay. However when I returned to my room Sat evening I found it infested with flies! I killed 4 with the tissue box in the room, then called the front desk to ask for another room. I was told they were full and couldn't move. More bugs were found in the room so I called the front again and ask for that night to be refunded as I wasn't comfortable staying. The very nice young lady at reception called the owner and informed me that he was willing to offer a $65 credit for Sat, because I stayed Fri and not had any complaints about insects the first night!!! I have included pictures of room 27 and its extra inhabitants, on the ceiling in the bedroom and bathroom, as well as dead on the rug. I actually had to dispute the charge on my credit card because the owner didn't feel that flies were a valid reason to cut my stay short. I will add that the young lady at the desk was very sweet and as understanding as she could be, as she was obviously in a very awkward position.

⭐☆☆☆☆ Extremely Disappointed – Especially on a Special Occasion I rarely leave negative reviews, but after multiple upsetting experiences, I feel compelled to share. My parents have been treated poorly at this restaurant several times, consistently being directed to sit in the bar area despite requesting regular dining seating. The most recent incident was especially heartbreaking -it was their 56th wedding anniversary. They called three times in advance to confirm a table and were told to arrive at 4 PM. After driving over two hours, they arrived only to be told that dinner service didn’t begin until 5 PM. The staff was dismissive and showed no concern for the confusion or the occasion. It was clear they couldn’t have cared less whether my parents were served or not. This wasn’t the first time we’ve had issues. One Thanksgiving, the owner (husband) was incredibly rude to our entire family, and it was only thanks to his wife’s kindness that we gave the place another chance. Sadly, this last experience was the final straw. My parents left and had a wonderful dinner at Helen’s (in Ellsworth), which I highly recommend if you’re looking for a place that values its guests and treats them with care. It’s deeply upsetting that such a special day was ruined by negligence and indifference. I hope this review helps others avoid similar disappointment.

This is a slightly below-average Inn. Breakfast is slim, no decaf, boxed cereals and some fruit. No fresh bread or rolls or toast. We stayed several nights, one of which was a Saturday. BEWARE. There was a wedding on the Saturday night, and the band played loudly and enthusiastically until exactly 9:59 pm. There are no rooms distant from the wedding venue.

we stayed her for two nights in the B suite.. loved it.. the view of the pool and the lake were sooo nice. We played golf across the street which was challenging.. but fun. We had dinner on the deck and sunset.. It was warm enough to go in the pool and then lounge by the pool. We had their continental breakfast which was fine for us. The service was top notch. Plan to come back again the October when the leaves will be at their peak.. play golf and relax and dine in their dining room with admiring their great view of the valley.

MY HUSBAND AND I CHECKED IN ON AUGUST 17, 2025. WE WERE GREETED BY A VERY PLEASANT YOUNG LADY, HOWEVER, SHE NEVER SHARED HER NAME. WHEN I BOOKED THE ROOM, I WAS INFORMED THAT WE WOULD BE IN “OUR BRAND NEW BUILDING”, AND THAT WE WOULD HAVE TO WALK UP THREE FLIGHTS OF STAIRS, AS THERE WASN’T AN ELEVATOR. WE WERE FINE WITH THAT, BUT WERE NEVER TOLD THAT THE BUILDING”, WAS NOT ATTACHED TO THE MAIN BUILDING, AND WAS A SHORT WALK ACROSS A DRIVEWAY. THE BUILDING WAS ACTUALLY, A RENOVATED HOUSE. OUR ROOM WAS BEAUTIFUL, HOWEVER, THERE WAS A SIGN NEAR THE THERMOSTAT SAYING THAT WE COULD NOT SET IT ANY LOWER THAN 68*, OTHERWISE IT WOULD FREEZE THE SYSTEM!!! I PHONED THE FRONT DESK, (ON MY OWN IPHONE, AS THE ROOM DID NOT HAVE A PHONE), TO QUESTION/COMPLAIN ABOUT THIS; FOR THE PRICE OF THE ROOM, WE SHOULD HAVE BEEN ABLE TO, AT THE VERY LEAST, HAVE CONTROL OVER THE TEMPERATURE! I WAS TOLD, BY THE SAME EMPLOYEE THAT CHECKED US IN, THAT SHE WOULD CHECK WITH HER BOSS, WHEN HE RETURNED. WE NEVER RECEIVED A CALL BACK. WE HAD BOOKED TWO NIGHTS, HOWEVER, LATE IN THE DAY ON THE 18TH, WE HAD TO LEAVE UNEXPECTEDLY, FOR A SERIOUS, FAMILY MATTER. I SPOKE TO THE FRONT DESK, AND EXPLAINED THE SITUATION, AND, COULD WE, POSSIBLY, BE REIMBURSED. SHE PROMPTLY ANSWERED NO, BUT SAID THAT SHE WOULD SPEAK TO HER “BOSS”. SHORTLY THEREAFTER, HE CAME ON THE PHONE, WITH A TONE OF VOICE, BORDERING, ON RUDE. WHEN ASKED, HE INFORMED ME, THAT THEY COULD NOT REIMBURSE US, AS IT WAS “TOO LATE IN THE DAY TO ALLOW THE ROOM TO BE BOOKED”!! I REINFORCED THAT THIS WAS A FAMILY EMERGENCY, WHICH DID NOT MAKE A DIFFERENCE. HE DID PHONE BACK, AFTER I DID HANG UP ABRUPTLY. HE SAID THAT THEY WOULD WAVE THE COST OF OUR DINNER THE NIGHT BEFORE, WHICH WAS ABOUT A THIRD OF THE COST OF THE ROOM. I DO UNDERSTAND THAT THE BOOKING OF A ROOM IS NONREFUNDABLE, HOWEVER, THIS COULD HAVE BEEN HANDLED MUCH MORE PROFESSIONALLY, AND EMPATHETICALLY. WE DO NOT PLAN TO RETURN AND I WILL NOT RECOMMEND THE LUCERNE INN TO FRIENDS OR FAMILY.